Acer Travelmate 3210z Service Guide

Chapter 463
Error Message List
No beep Error MessagesFRU/Action in Sequence
Power-on indicator turns off and LCD is blank. Power s ource (battery pack and power adapter.) See “Power 
System Check” on page 59
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
Main board.
Power-on indicator turns on and LCD is blank. Power s ource (battery pack and power adapter.) See “Power 
System Check” on page 59
Reconnect the LCD connector
Hard disk drive
LCD cable
LCD inverter
LCD
Main...

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Insyde MobilePro BIOS POST Beep Code and POST Messages
The POST error message index lists the error message and their possible causes. The most likely cause is 
listed first.
NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU 
replacement does not solve the proble m, put the original part back in the computer. Do not replace a 
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a...

Chapter 465
N/A “NO INTERRUPTS FROM TIMER 0” Timer 0 of the clock timer controller does not 
generate system interrupts correctly.
N/A “UNEXPECTED AMOUNT OF  MEMORY - RUN SCU” The system memory size does not match with 
the CMOS record.
N/A “CLOCK NOT TICKING CORRECTLY” The system clock does not working correctly.
N/A “TIME/DATA CORRUPT - RUN SCU” The time/ date information in CMOS is invalid.
N/A “MACHINE IS LOCKED - TURN KEY” The keyboard operation is locked.
N/A “BOOT SECTOR 0 HAS CHANGED” The boot...

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Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / ErrorAction in Sequence
LCD backlight doesnt work First, plug a monitor to CRT port. Next, enter BIOS utility to running  “Load Default Settings” then reboot the system.
Reconnect the LCD connectors.
Keyboard (if the brightness function key doesnt work).
LCD cable
LCD inverter
LCD
Main board
LCD is too dark
LCD brightness cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, then 
reboot system....

Chapter 467
Battery can’t be charged or discharged See “Check the Battery Pack” on page 60. 
Battery pack
Main board
System hang during POST ODD/HDD/FDD/RAM module Main board
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card  (PCMCIA)  PCMCIA slot assembly
Main board
PCMCIA slot pin is damaged. PCMCIA slot assembly
PC Card cannot be inserted or ejected Check if the PCMCIA slot is blocked Main board
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory...

68Chapter 4
The system doesnt resume from hibernation/ 
standby mode.Connect AC adapter then check if the system resumes from 
Standby/Hibernation mode. 
Check if the battery is low.
Hard disk drive
Main board
The system doesnt resume from standby mode 
after opening the lid of the portable computer. LCD cover switch
Main board
Battery fuel gauge in Windows doesn’t go higher 
than 90%.  Refresh battery (continue use battery until power off, then charge 
battery).
Battery pack
Main board
System hangs...

Chapter 469
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined 
Problems” on page 71.
Modem/LAN-Rela
ted Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not wo rk correctly. Phone cable
Driver
Reconnect the Internal modem cable to the main board tightly.
Main board
Internal LAN does not work correctly Lan cable Driver
Main board 

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Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a 
hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement 
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1. Run the diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected,  do not replace any FRU.
3. If any...

Chapter 471
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, 
whether a short circuit is suspected, or  whether the system is inoperative.  
Follow these procedures to isolate the faili ng FRU (do not isolate non-defective FRU).
NOTE:  Verify that all attached devices  are supported by the computer.
NOTE:  Verify that the power supply being used at the time  of the failure is operating correctly. (See “Power 
System...

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