Acer Travelmate 3000 Service Guide
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Acer TravelMate 3000 Series
Service Guide
PRINTED IN TAIWAN Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
II Revision History Please refer to the table below for the updates made on TravelMate 3000 service guide. DateChapterUpdates 2005/3/16 First Released Version
III Copyright Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
IV Conventions The following conventions are used in this manual: SCREEN MESSAGESDenotes actual messages that appear on screen. NOTEGives bits and pieces of additional information related to the current topic. WARNINGAlerts you to any damage that might result from doing or not doing specific actions. CAUTIONGives precautionary measures to avoid possible hardware or software problems. IMPORTANTReminds you to do specific actions relevant to the accomplishment of procedures.
V Preface Before using this information and the product it supports, please read the following general information. 1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acers global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Chapter 11
Chapter 1 System Specifications1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Hardware Specifications and Configurations . . . . . . . . . . . . 23
Chapter 2 System Utilities 32
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chapter 3 Machine Disassembly and Replacement 45
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . 47
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . 49
Removing the miniPCI/Memory/HDD Module/Keyboard . . . 50
Seperate the LCD module and main unit . . . . . . . . . . . . . . . 52
Disassemble the main unit . . . . . . . . . . . . . . . . . . . . . . . . . . 53
LCD module disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
HDD Disassembly and Reassembly . . . . . . . . . . . . . . . . . . . 58
Chapter 4 Troubleshooting 59
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Power-On Self-Test (POST) Error Message . . . . . . . . . . . . 63
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Phoenix BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . 66
Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . 70
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Chapter 5 Jumper and Connector Locations 75
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Clear CMOS Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Chapter 6 FRU (Field Replaceable Unit) List 79
Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Appendix A Model Definition and Configuration 90
TravelMate 3000 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Appendix B Test Compatible Components 91
Microsoft® Windows® XP Pro Environment Test . . . . . . . . . 92
Appendix C Online Support Information 94
Chapter 11 Features Below is a brief summary of TM3000 features: Performance TIntel Dothan processor 730,740,750,760,770 TIntel Celeron M 90um processor 350, 360, 370 TIntel® 915GM chipset T256/512 MB of DDRII533/DDRII 400 SDRAM standard, upgradeable to 2GB with dual soDimm modules T2.5”, 9.5mm, 40/60/80 GB and above high-capacity, Enhanced-IDE hard disk Display TLCD support 12.1” Wide WXGA TAnalog CRT DAC interface support, up to 2048x1536 mode TDedicated LFP(local flat panel) LVDS interface TSupport DVMT 3.0 TVideo DVD/ PC-VCD support TMax memory allocation support base on total system memory T1 MB or 8 MB of pre-allocated memory supported TDual Independent display pipes Multimedia TInternal speakers x2 TInternal Microphone x1 TExternal Microphone/Line-in jack TExternal Headphone/SPDIF jack THD audio interface TMulti-stream DirectSound and DirectSound 3D acceleration TS/PDIF output for PCm or AC-3 content Communication TS/W modem 56K V.92 on MDC daughter card TBroadcom 10/100/1G LAN solution T802.11a/b, 802.11a/b/g support TSupport Bluetooth 1.1 by BU5 Bluetooth mini USB module TBuilt-in 2 Antenna TOne type 3B Mini-PCI slot System Specifications Chapter 1
2Chapter 1 Keyboard and Pointing Device T85/86/88 keys Windows keyboard TBuilt-in touchpad pointing device TFour cursosr keys, two Windows® keys, hot key controls, embedded numeric keypad T6 easy-launch buttons ( internet, email, wireless LAN, Bluetooth® , Empowering key and one user- programmable button) Expansion TOne Type II PCMCIA CardBus slot TOne type II miniPCI slot TUpgradeable memory modules TAcer ezDock4 support I/O Ports TModem (RJ-11) port TOne RJ-45 jack for LAN (Ethernet 10/100/1000 Base-T) TOne external display (VGA) port TOne Microphone/line-in port TOne Headphone/speaker/line-out port(Support SPDIF) TOne Infrared (FIR) port TOne IEEE 1394 port TThree USB 2.0 ports TOne 4-in-1 card reader (MS/MS Pro/MMC/SD) TAcer ezDock4 support TDC-in jack for AC adaptor Security TKensington lock slot TBIOS user and supervisor password support Software TAcer Launch Manager TAcer eManager TAcer System Recovery CD TAcer disc-to-disc recovery3 TNorton AntiVirusTM TAdobe® Reader® TCyberLinlk® PowerDVD® TNTI CD-MakerTM