Acer Travelmate 290 Service Guide

							Appendix C103
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch 
office.  Acer Branch Offices may access our website. However some information sources will require a user 
i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acers Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acers Notebook, Desktop and 
Server models including:
TService guides for all models
TUsers manuals
TTraining materials
TBios updates
TSoftware utilities
TSpare parts lists
TTABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our 
technical material.
 Also contained on this website are: 
TDetailed information on Acers International Travelers Warranty (ITW) 
TReturned material authorization procedures 
TAn overview of all the support services we offer, accompanied by a list of telephone, fax and email 
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or 
comments, please do not hesitate to communicate these to us.
Online Support Information
Appendix C 
						

							104Appendix C 
						

							Index105
A
AC Adapter 28
AFLASH Utility 42
B
Battery Pack 47
BIOS Setup Utility 33
BIOS Utility 33
Basic System Settings 35
Navigating 33
Startup Configuration 38
System Information 34
System Security 34, 41
D
DIMM
external 48
removing 48
Disassembly
Battery Pack 46
CD-ROM/DVD-ROM Module 51
Floppy Disk Drive 57
Machine 43
Procedure Flowchart 45
E
Error Symptom-to-Spare Part Index 67
External CD-ROM Drive Check 62
F
Features 1
Flash Utility 42
Floppy Disk
removing the 57
FRU (Field Replaceable Unit) List 79
I
Intermittent Problems 72
J
Jumper and Connector Locations 75
Top View 75
K
Keyboard or Auxiliary Input Device Check 63
M
Machine Disassembly 43
Memory Check 63
Model Definition 94
Modem Combo Card
external 49
O
Online Support Information 103
P
Panel
Bottom 11
Power System Check
Battery Pack 65
Power Adapter 64, 65
R
RMA 79
S
System Check Procedures 62
System Diagnostic Diskette 42
System Utilities 33
System Utility Diskette 42
T
Temperature 29
Test Compatible Components 95
Touchpad Check 65
Troubleshooting 61
U
Undetermined Problems 73
utility
BIOS 33
W
Windows 2000 Environment Test 96
Index