Acer TravelMate 2480 3260 3270 User Manual

							TravelMate 2480/3260/3270 Series
Service Guide
    
                                                                                                                                     PRINTED IN TAIWAN Service guide files and updates are available
on the ACER/CSD web; for more information, 
please refer to http://csd.acer.com.tw 
						

							II
Revision History
Please refer to the table below for the updates made on TravelMate 2480/3260//3270 service guide.
DateChapterUpdates 
						

							III
Copyright
Copyright © 2006 by Acer Incorporated.  All rights reserved.  No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software.  
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
						

							IV
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear 
on screen.
NOTEGives bits and pieces of additional 
information related to the current 
topic.
WARNINGAlerts you to any damage that might 
result from doing or not doing specific 
actions.
CAUTIONGives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANTReminds you to do specific actions 
relevant to the accomplishment of 
procedures. 
						

							V
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, please contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
not be noted in the printed Service Guide.  For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
service of customer machines. 
						

							VI 
						

							VII
Table of Contents
Chapter 1 System Specifications  1
Features 1
System Block Diagram 4
Board Layout 5
Top View 5
Bottom View 6
Your Acer Notebook tour 8
Front View 8
Closed Front View 9
Left View 10
Right View 11
Rear Panel 11
Bottom Panel 12
Indicators 12
Easy-Launch Buttons 14
Touchpad Basics 14
Using the Keyboard 16
Lock Keys and embedded numeric keypad 16
Windows Keys 16
Hot Keys 17
Special Key 18
Acer Empowering Technology 20
Empowering Technology password 20
Acer eNet Management (for selected models) 20
Acer ePower Management  22
Acer ePresentation Management 24
Acer eDataSecurity Management  (for selected models) 25
Acer eLock Management  27
Acer eRecovery Management  28
Acer eSettings Management  29
Acer ePerformance Management  29
Acer OrbiCam 30
Using the System Utilities 34
Acer GridVista (dual-display compatible) 34
Launch Manager 35
Hardware Specifications and Configurations 36
Chapter 2 System Utilities  47
BIOS Setup Utility 47
Navigating the BIOS Utility 48
Information 49
Main 50
Advanced 52
Security 53
Boot 57
Exit 58
BIOS Flash Utility 59
Remove HDD/BIOS Utility 60
Chapter 3 Machine Disassembly and Replacement  65
General Information 66
Before You Begin 66
Disassembly Procedure Flowchart 67
Removing the Battery Pack 69 
						

							VIII
Table of Contents
Removing the HDD Module/the Memory/the Wireless LAN Card/the Modem Board/the ODD 
Module and the LCD Module 70
Removing the HDD Module 70
Removing the Memory/the Wireless LAN Card/the Modem Board 70
Removing the ODD Module 71
Removing the LCD Module (including Keyboard) 71
Disassembling the Main Uint 73
Separating the Main Unit into Upper Case and Lower Case Assembly 73
Disassembling the Upper Case Assembly 73
Disassembling the Lower Case Assembly 73
Disassembling the LCD Module (with video camera)  75
Disassembling the External Modules 77
Disassembling the HDD Module 77
Disassembling the ODD Module 77
Chapter 4 Troubleshooting  79
System Check Procedures 80
External Diskette Drive Check 80
External CD-ROM Drive Check 80
Keyboard or Auxiliary Input Device Check 80
Memory check 81
Power System Check 81
Touchpad Check 83
Power-On Self-Test (POST) Error Message 84
Index of Error Messages 85
Phoenix BIOS Beep Codes 88
Index of Symptom-to-FRU Error Message 92
Intermittent Problems 95
Undetermined Problems 96
Chapter 5 Jumper and Connector Locations  97
Top View 97
Bottom View 98
Chapter 6 FRU (Field Replaceable Unit) List  101
TravelMate 2480/3260/3270 Exploded Diagram 102
Appendix A Model Definition and Configuration  115
TravelMate 2480 Series 116
TravelMate 3260 Series 126
TravelMate 3270 Series 131
Appendix B Test Compatible Components  136
Microsoft® Windows® XP Pro Environment Test 138
Microsoft® Windows® XP Home Environment Test 140
Appendix C Online Support Information  142 
						

							Chapter 11
Features
Below is a brief summary of the computer’s many feature:
Platform and memroy
TIntel® Centrino®  Duo mobile technology, featuring
t      Intel® Core 2 Duo processor T5500/T5600 (2MB L2 cache, 1.66/1.83 GHz, 667 MHz FSB) and T7200/
T7400/T7600 (4 MB L2 cache, 2/2.16/2.33 GHz, 667 MHz FSB) (for TravelMate 3260/3270)
t      Intel® Core Duo processor T2300/T2400/T2500/T2600 (2MB L2 cache, 1.66/1.83/2/2.16 GHz, 667 MHz 
FSB) (for TravelMate 3260/3270)
t      Mobile Intel® 945GM/945PM (for TravelMate 3270/3260) +ICH7M
t      INtel PRO/Wireless 3945ABG network connection (dual-band tri-mode 802.11a/b/g) or Intel PRO/
Wireless 3945BG network connection (dual-mode 802.11b/g) 
TIntel Celeron M processor 410/420/430 (1 MB L2 cache, 1.46/1.60/1.73 GHz, 533 MHz FSB) or 
higher (for TravelMate 2480)
TMobile Intel 940GML+ICH7M (for TravelMate 2480)
TUp to 2 GB of DDR2 533/677 MHz system memory, upgradeable to 4 GB using two soDIMM 
modules (dual-channel support)
T256/512 MB of DDR2 533 MHz memory, upgradeable to 2 GB using two soDIMM modules (dual-
channel support) (for TravelMate 2480)
Display and graphics
T14.1” WXGA Acer CrystalBriteTM TFT LCD, 1280 x 800 pixel resolution, supporting simultaneous 
multi-window viewing on dual displays via Acer GridVistaTM (for selected models)
TNVIDIA® GeForce Go 7300 up to 256 MB TurboCache (128 MB of dedicated GDDR2 VRAM, up to 
128 MB of shared system memory), supporting Microsoft® DirectX 9.0, Shader Model 3.0, 
OpenEXR High Dynamic Range (HDR) technology, NVIDIA® PowerMizerTM 6.0 PCI Express® (for 
selected models)
TMobile Intel® 940GML Express chipset with integrated 3D graphics, featuring Intel® Graphics 
Media Accelerator (GMA) 950, up to 224 MB of shared system memory, supporting Microsoft® 
DirectX® 9.0 dual independent display (for TravelMate 2480)
T16.7 million colors
TSimultaneous LCD and CRT display, with LCD panel refresh rate at 70Hz
TUp to 2048 x 1536 resolution via non-interlaced CRT display
TMPEG-2/DVD hardware-assisted capability
TAcer CinemaVisionTM video technology (Acer Arcade)
TAcer ClearVisionTM video optimizatin (Acer Arcade)
Storage subsystem
T40/60/80/100/120/160 GB hard disk drive
TOptical drive options:
t      8X DVD-Super Multi double-layer
t      DVD/CD-RW combo (for selected models)
T5-in 1 card reader, supporting Memory Stick®(MS), Memory Stick PROTM (MS PRO), 
System Specifications
Chapter  1 
						

							2Chapter 1
MultiMediaCard (MMC), Secure Digital (SD), and xD-Picture CardTM (xD)
Input devices
T88/89-key keyboard
TTouchpad with 4-way scroll button
TFour easy-launch buttons
TSix media keys: volume up/down, play/pause, stop, next, previous (for selected models)
TTwo front-access LED-switches: WLAN, Bluetooth® 
Audio
TAudio system with two built-in 1.5W speakers
TIntel® High-Definition audio support
TSound Blaster ProTM and MS Sound compatible
TS/PDIF (Sony/Philips Digital Interface) support for digital speakers
TBuilt-in microphone
Communication
TAcer Video Conference featuring Voice and Video over Internet Protocol (VVoIP) support  via Acer 
OrbiCamTM and optional Acer Bluetooth VoIP phone
TAcer OrbiCamTM 1.3 megapixel/310,000 pixel CMOS camera (LCD panel-mounted), featuring:
t      225 degree ergonomic rotation
t      Acer PrimaLiteTM technology
TWLAN:
t      Intel® PRO Wireless 3945AGB network connection (dual-band tri-mode 802.11a/b/g) or Intel® PRO/
Wireless 3945BG network connection (dual-mode 802.11b/g) Wi-Fi CERTIFIED solution, supporting Acer 
SignalUp wireless technology
t      Acer InviLinkTM 802.11b/g Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology 
(for TravelMate 2480)
TWPAN: Bluetooth® 2.0+EDR (Enhanced Data Rate)
TLAN: Fast Ethernet; Wake-on-LAN ready
t      Gigabit Ethernet; Wake-in-LAN ready (for 
t      Fast Ethernet; Wake-on-LAN ready
TModem: 56K ITU V.92 modem with PTT approval; Wake-on ring ready
I/O Ports
TPC Card slot (one Type II)
T5-in-1 card reader (MS/MS PRO/MMC/SD/xD)
TThree USB 2.0 ports
TIEEE 1394 port (4-pin) (for selected models supporting IEEE 1394 in the future, yet for TravelMate 
2480/3260/3270, there is no IEEE 1394 port)
TInfrared port (for selected models supporting IEEE 1394 in the future, yet for TravelMate 2480/
3260/3270, there is no Infrared port)
TExternal display (VGA) port
TS-Video/TV-out (NTSC/PAL) port
THeadphones/speaker/line-out jack with S/PDIF support
TMicrophone-in jack
TLine-in jack
TEthernet (RJ-45) port