Acer TravelMate 240 250 User Manual

							Acer TravelMate 240/250 Series
Service Guide
  SERVICE CD PART NO.: VD.T30V1.001
                                                                                                                                       PRINTED IN TAIWAN 
						

							II
Revision History
Please refer to the table below for the updates made on HP Lapin service guide.
Date Chapter Updates 
						

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Copyright
Copyright © 2003 by Acer Incorporated.   All rights reserved.  No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software.  
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
						

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Conventions
The following conventions are used in this manual:
Screen messagesDenotes actual messages that appear 
on screen.
NOTEGives bits and pieces of additional 
information related to the current 
topic.
WARNINGAlerts you to any damage that might 
result from doing or not doing specific 
actions.
CAUTIONGives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANTReminds you to do specific actions 
relevant to the accomplishment of 
procedures. 
						

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Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acer global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, please contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
not be noted in the printed Service Guide.  For ACER AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
service of customer machines. 
						

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							VII
Table of Contents
Chapter 1 System Introduction  1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Board Layout   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Keyboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Hardware Specifications and Configurations   . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chapter 2 System Utilities  34
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
BIOS Flash Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
System Diagnostic Diskette   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Chapter 3 Machine Disassembly and Replacement  48
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Disassembly Procedure Flowchart  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Removing the Battery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Removing the Memory Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Removing the Modem Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Disassembling the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Disassembling the Main Unit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
System Upgrade Procedure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Machine Disassembly and Replacement 74
Assembling the Main Unit  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Assembling the LCD Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Installing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Installing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Removing the Modem Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Installing the Memory Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Installing the Battery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Chapter 4 Troubleshooting  94
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Power-On Self-Test (POST) Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Chapter 5 Jumper and Connector Locations  108
Chapter 6 FRU (Field Replaceable Unit) List  112
TravelMate 240/250 Exploded Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Appendix A Model Definition and Configuration 126
Model Name Definition  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Appendix B Test Compatible Components 128
Microsoft Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 
						

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Table of Contents
Microsoft Windows 2000 Environment Test  . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Microsoft Windows 98 Environment Test  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Appendix C Online Support Information  142
 Index 144 
						

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Table of Contents 
						

							Chapter 11
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
TIntel® Mobile Pentium® 4 series processors with 512 KB L2 cache or Intel® Mobile Celeron® 
processor with 256 KB L2 cache 64-bit memory bus
T64-bit memory bus
TCD, DVD or DVD/CD-RW combo drive.
TBuilt-in floppy diskette drive
THigh-capacity, Enhanced-IDE hard disk
THigh-capacity battery pack
TAdvanced Configuration Power Interface (ACPI) power management system
Multimedia
T16-bit high-fidelity AC’97 stereo audio with 3D sound and wavetable synthesizer
TBuilt-in dual speakers
THigh- speed CD, DVD, or DVD/CD-RW combo drive
Connectivity
THigh-speed fax/data modem port
TEthernet/Fast Ethernet port
TUSB (Universal Serial Bus) 2.0 ports
T802.11a+g/802.11b wireless LAN option
TBluetooth option
Multimedia
TAll-in-one design (CD-ROM, floppy disk drive, hard disk drive) 
TSleek, smooth and stylish design
TFull-sized keyboard
TErgonomically centered touchpad pointing device with Internet scroll key
Expansion
TTwo type II CardBus PC Card slots/ One Type III CardBus PC card slot
TUpgrageable memory
I/O Ports
TOne VGA port (external CRT)
TOne DC-in port (AC adapter)
TOne microphone/line-in port
TOne line-out port
TTwo CardBus type II slot (3.3V and 5V support)
System Introduction
Chapter 1