Acer Travelmate 2350 Service Guide
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TravelMate 2350
Service Guide
PRINTED IN TAIWAN
Service CD P/N: WE DO NOT PRODUCE CD FOR THIS MODEL
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
II Revision History Please refer to the table below for the updates made on TravelMate 2350 service guide. DateChapterUpdates
III Copyright Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
IV Conventions The following conventions are used in this manual: SCREEN MESSAGESDenotes actual messages that appear on screen. NOTEGives bits and pieces of additional information related to the current topic. WARNINGAlerts you to any damage that might result from doing or not doing specific actions. CAUTIONGives precautionary measures to avoid possible hardware or software problems. IMPORTANTReminds you to do specific actions relevant to the accomplishment of procedures.
V Preface Before using this information and the product it supports, please read the following general information. 1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acers global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Chapter 11
Chapter 1 System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Mainboard Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Lock Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . 14
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
The Euro Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Hardware Specifications and Configurations . . . . . . . . . . . . 20
Chapter 2 System Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Chapter 3 Machine Disassembly and Re placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Removing HDD Module, ODD and Memory Module . . . . . . 42
Removing the Keyboard/LCD Module . . . . . . . . . . . . . . . . . 43
Chapter 4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Insyde MobilePro BIOS POST Beep Code and POST Messages 55
Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . 57
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Chapter 5 Jumper and Connector Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Chapter 6 FRU(Field Replaceable Unit) List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Appendix A Model Definition and Conf iguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
TravelMate2350 G1&G2 . . . . . . . . . . . . . . . 78
Appendix B Test Compatible Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Microsoft Windows XP / Professional Environment Test . . . 80
Appendix C Online Support Informatio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Chapter 11 Features Below is the brief summary of the computer’s many features: Performance !Intel® Celeron® M processor at 1.2/1.3/1.4/1.5 GHz, 512 L2 cache, 400MHz FSB !Intel 852GM Chipset, ICH4-M !256/512MB of DDR 266 memory, upgradeable to 2GB using dual soDIMM moduels !High-capacity, Enhanced-IDE hard disk !Li-Ion main battery pack !Wireless LAN, Inprocomm 802.11b/g, a/b/g with Mini PCI interface, dual band Wi-Fi CERTIFIEDTM solution; Acer SignalUp wireless technology support Display !14.1” or 15.0” Thin-Film Transistor (TFT) displaying at 1024x768 XGA and 1400x1050 SXGA resolution !Intel® 852GM integrated 3D AGP graphics featuring Intel® Extreme Graphics 2 technology and up to 64MB VRAM, supporting dual independent display !16.7 million colours !Microsoft® DirectX® 9.0 support !Simultaneous LCD and CRT display at 1024 x 768 pixel reslouation, 70Hz External resolution/ refresh rate: !800x600: 200/160/120/100/85/75/60 Hz !1024x768: 200/160/120/100/85/75/60 Hz !1280x1024:160/120/100/85/75/60 Hz !1400x1050: 60 Hz !1600x1200: 120/100/85/75/60 Hz !2048x1536: 75/60 Hz !S-video/TV-out (NTSC/PAL) support !MPEG-2/DVD hardware-assisted capability Video !VGA is integrated in Intel 852GM chipset !Simultaneous display on LCD and CRT !3D Windows accelerator !Supports 15/16/24/32 bbp True Color on LCD & Dual View !Hardware expansion for high resolution LCD !Support TV-out feature by extra TV-Encoder (manufacure optional) Audio !AC97 Codec with Realtek ALC250 System Specifications Chapter 1
2Chapter 1 !Built-in two stereo speakers !No internal Microphone Storage !ODD !Fixed Type !Option for 12.7mm DVD Combo, DVD Dual and DVD Super Multi !Located in front side !HDD !9.5mm, 2.5” HDD Support !30/40/60/80GB ATA100 hard disc drive !PCI Bus Master Enhanced IDE !Ultra DMA 66/100 support !Easy install with one protecting screw from right side Communication !Modem 56K ITU V.92 modem with PTT approval; Wake on-Ring ready !10/100 Mbps Fast Ethernet LAN; Wake-on-LAN ready !Wireless: integrated 802.11b/g Wi-Fi CERTIFIEDTM solution with Acer SignalUp wireless technology !Wireless PAN integrated Bluetooth® (only available in selected regions) Battery !4/8 cells Li-ion 18650 size (2150mAh) main battery pack with 31/63W Capacity !Supports 2.5/5 hrs operation time (battery mark 2002, in XGA resolution) !Approximated charging time 3~8 hrs (System On) or 2.5hr (System Off) !Smart battery pack, SMbus I/O Ports !Three USB 2.0 ports !Ethernet (RJ-45) port !Modem (RJ-11) port !External display (VGA) port !Microphone/line-in Jack !Headphones/Speaker/Line-Out port !PC Card Slot (one Type II) !DC-In jack for AC adaptor
Chapter 13 System Block Diagram TitleSi D t N bBlock DiagramAcer Inc. LPC BUSClock Generator PCI BUSMobile Celeron DDR-SO-DIMM X2BANK 0, 1, 2, 3 USB conn Thermal SensorADM1032 HUB-Link USBx3USB port 0, 2, 4 AMP& Phone JackALC250AC97 Codec USB port 1 MBC Conn. Power Circuit DC/DC RTL 8100CLCardBusLANENE CB1410 RJ45 Slot 0MINI PCI I/F LED INDICATEBGA-421 uFCBGA-732 pin 478 pin System Bus Fan Control DC/DC Interface Suspend ICH4-M BIOS Int.KBDTouch Pad EC I/O Buffer LPC to X-BUS & KBC uFCBGA/uFCPGA CPU Memory BUS(DDR) 400MHz 3.3V 33MHz2.5V 266MHz/333MHz 3.3V 48MHz 3.3V 24.576MHz 3.3V ATA100 3.3V 33MHz HDD AC-LINK INTEL 852GM CDROM ENE KB910 Power On/Off Reset & RTC LVDS & CRT Connector ICS950810CG HD#(0..63) HA#(3..31)
4Chapter 1 Mainboard Placement Top View ItemDescriptionItemDescription JP1 CRT Connector JP18 Speaker Connector JP5 RJ11/RJ45 Connector JP19 Touchpad Board Connector JP6 USB Connector x 2 JP20 Microphone Jack JP7 CPU Fan Connector JP22 Keyboard Connector JP8 USB Connector JP23 Phone Jack JP9 Power Board Connector JP24 LED Board Connector JP10 LVDS Connector U9 BIOS ROM JP11 MDC Connector U12 North Bridge JP12 CPU Socket PCN1 AC Jack JP13 MiniPCI Connector PJP9 Battery Connector JP15 CardBus Connector SW1 LID Switch JP16 HDD Connector SW3 Kill Switch JP17 ODD Connector