Acer Travelmate 230 Service Guide

							Chapter 4103
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card (PCMCIA)  PCMCIA slot assembly
System board
PCMCIA slot pin is damaged. PCMCIA slot assembly
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory count (size) appears different from 
actual size.Enter BIOS Setup Utility to execute “Load Default Settings, then 
reboot system.
DIMM
System board
Speaker-Related Symptoms
Symptom / ErrorAction in Sequence
In Windows, multimedia programs, no sound 
comes from the computer. Audio driver
Spe ake r
System board
Internal speakers make noise or emit no sound. Speaker
System board
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
The system will not enter hibernation Keyboard (if control is from the keyboard)
Hard disk drive
System board
The system doesnt enter hibernation mode and 
four short beeps every minute.See “Hibernation Mode” on page 28.
Press Fn+
oand see if the computer enters hibernation mode.
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
System board
The system doesn’t enter standby mode after 
closing the LCDSee “Hibernation Mode” on page 28.
LCD cover switch
System board
The system doesnt resume from hibernation 
mode.See “Hibernation Mode” on page 28.
Hard disk connection board
Hard disk drive
System board
The system doesnt resume from standby mode 
after opening the LCD.See “Hibernation Mode” on page 28.
LCD cover switch
System board
Battery fuel gauge in Windows doesn’t go higher 
than 90%. Remove battery pack and let it cool for 2 hours.
Refresh battery (continue use battery until power off, then charge 
battery).
Battery pack
System board 
						

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NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined 
Problems” on page 106.
System hangs intermittently. Reconnect hard disk/CD-ROM drives. 
Hard disk connection board
System board
Peripheral-Related Symptoms
Symptom / ErrorAction in Sequence
System configuration does not match the 
installed devices. Enter BIOS Setup Utility to execute “Load Default Settings”, then 
reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching
See “System Diagnostic Diskette” on page 54. 
System board
USB does not work correctly See “System Diagnostic Diskette” on page 54
System board
Print problems. Ensure the “Parallel Port” in the “Onboard Devices Configuration” of 
BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board
Serial or parallel port device problems. Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup 
Utility is set to Enabled.
Device driver
Device cable
Device
System board
Keyboard/Touchpad-Related Symptoms
Symptom / ErrorAction in Sequence
Keyboard (one or more keys) does not work. Reconnect the keyboard cable.
Keyboard
System board
Touchpad does not work. Reconnect touchpad cable.
Touchpad board
System board
Modem-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly. See “System Diagnostic Diskette” on page 54.
Modem phone port
modem combo board
System board
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence 
						

							Chapter 4105
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a 
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement 
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.If no error is detected, do not replace any FRU.
3.If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.  
						

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Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, 
whether a short circuit is suspected, or whether the system is inoperative.  
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power 
System Check” on page 95):
1.Power-off the computer.
2.Visually check them for damage. If any problems are found, replace the FRU.
3.Remove or disconnect all of the following devices:

Non-Acer devices

Printer, mouse, and other external devices

Battery pack

Hard disk drive

DIMM 

CD-ROM/Diskette drive Module

PC Cards
4.Power-on the computer.
5.Determine if the problem has changed.
6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

System board

LCD assembly 
						

							Chapter 4107
Index of Phlash16 Error Message
Error CodesError Message
-1 or // FF Memory allocation for Backup file buffer failed.
-2 or // FE BIOS.BAK already exists (rename or delete it)
-3 or // FD File Create failed on BIOS.BAK
-4 or // FC File Write failed on BIOS.BAK
-5 or // FB File Close failed on BIOS.BAK
-6 or // FA BIOS backup not supported in BIOS ROM file.
-7 or // F9 File Open failed on BIOS ROM file.
-8 or // F8 File Read failed on BIOS ROM file.
-9 or // F7 File Close failed on BIOS ROM file.
-10or // F6 Failed to locate signature bytes in BIOS ROM file.
-11 or // F5 Unsupported BIOS ROM file version.
-12 or // F4 V0.10 must fit ROM size and address within 1MB.
-13 or // F3 V2.00 must have block descriptor table and image buffer.
-14 or // F2 Device table has too many entries.
-15 or // F1 Device table has unsupported flash type.
-16 or // F0 Combined SAVE or RESTORE attributes in BIOS file.
-17 or // EF SAVE block without matching RESTORE block in BIOS file.
-18 or // EE V0.10 must have JMP table for platform procs.
-19 or // ED V2.00 must have OFFSET table for platform procs.
-20 or // EC BIOS file found errors in command line parameters.
-21 or // EB Part ID not found in table of supported parts.
-22 or // EA Allocation for BIOS ROM image failed.
-23 or // E9 Open failed on BIOS ROM file.
-24 or // E8 Read failed on BIOS ROM file.
-25 or // E7 Copy of REAL to EXTENDED memory buffer failed.
-26 or // E6 File close failed on BIOS.WPH.
-27or // E5 Cannot flash if Memory Managers (e.g. EMM 386) is present.
-28 or // E4 Attempt to read flash memory ID failed.
-29or // E3 BIOS ROM file failed to return flash memory ID.
-30 or // E2 Could not find BCP SYS block in BIOS.WPH file image.
-31 or // E1 File has different BIOS part number.
-32 or // E0 File contains same version of BIOS ROM image.
-33 or // DF Data written to flash does not match BIOS ROM image.
-34 or // DE Write to flash memory failed.
-35 or // DD Erase flash memory block failed.
-36 or // DC VPP is not at expected level.
-37 or // DB Erase sequence failed.
-38 or // DA New DMI string is too large.
-39 or // D9 Specified BIOS ROM file is not for this system.
-40 or // D8 Allocation for DMI OEM string failed.
-41 or // D7 No space for specified DMI OEM string in BIOS ROM.
-42 or // D6 DMI OEM strings require BCP DMI 0.1+.
-43 or // D5 Could not find BCP DMI block in BIOS ROM file image. 
						

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-44 or // D4 Cannot flash if Memory Managers (e.g.HIMEM) is present.
-45 or // D3 BIOS ROM file maybe corrupt (checksum not zero). 
-46 or // D2 BIOS ROM file size doesn’t match flash part size.
-47 or // D1 DMI system and chassis strings require BCP DMI 2.1+.
-48 or // D0 BIOS ROM file is older than (or same as) BIOS ROM image.
-49 or // CF Platform signature not found in the interface.
-50 or // CE Device descriptor signature not found in the interface.
-51 or // CD Part table signature not found in the interface.
-52 or // CC Invalid part count found in the interface.
-53 or // CB Invalid text descriptor size found in the interface.
-54 or // CA Invalid part descriptor size found in the interface.
-55 or // C9 Cannot flash when DOSKEY is present.
-56 or // C8 Duplicate device support found in the interface.
-57 or // C7 Program terminated due to command line option.
Error CodesError Message 
						

							Chapter 4109
Index of PQA Diagnostic Error Code, Message
Error CodeMessageAction in Sequence
01XXX CPU or main board error Reload BIOS default setting.
System board
02XXX Memory error DIMM
System board
03XXX Keyboard error Reset Keyboard
Keyboard
System board
04XXX Video error System board
05XXX Parallel Port error System board
06XXX Serial port error System board
07XXX Diskette drive error Diskette drive
System board
08XXX Hard disk error Reload BIOS default setting
Hard disk
System board
09XXX CD-ROM error Reset CD-ROM cable
CD-ROM drive
System board
10XXX Co-processor error System board
11XXX Pointing device error Reset Keyboard
Keyboard
System board
12XXX Cache test error System board 
						

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							Chapter 5111
To p  Vi e w
PCB No. 02217-SB
CN1 CRT Port CN14 CardBus Connector
CN3 USB Port 0 CN15 Mini-PCI Connector
CN4 USB Port 1 CN16 CD-ROM Connector
CN6 Parallel Port CN17 Touch Pad Cable Connector
CN7 DC-in Port CN18 Internal Keyboard Cable Connector
CN8 Inverter Connector CN19 FDD Connector
CN9 Bluetooth Connector (Dummy) CN20 HDD Connector
CN10 Launch Cable Connector JK1 RJ45 + RJ11
Jumper and Connector Locations
Chapter  5 
						

							11 2TravelMate 230/ 280
CN11 LCD Coaxial Cable Connector SW1 SW1 Setting (Please see below)
CN12 Fan Connector U18 CPU Socket
CN13 RTC Battery Connector U34 Golden Finger (or Debug Board)
Keyboard Switch Settings
SW1-1SW1-2
English OFF OFF
Japanese ON OFF
Europe ON ON
Password Bypass Setting and BootBlock Setting
SW1-3SW1-4
Check Password Enable ON OFF
BootBlock Enable OFF ON