Acer Iconia 7 Instruction Manual

							FAQ and troubleshooting - 51
FAQ AND TROUBLESHOOTING
This section lists frequently asked questions that may arise during the 
use of your tablet, and gives easy answers and solutions to these 
questions.
AspectQuestionAnswer
AudioWhy is there no 
sound coming 
from the device?If the headset is plugged into the 
device, the speaker is 
automatically shut off. Disconnect 
the headset.
Check that the device volume 
setting is not muted.
Check that the volume control is 
not at its lowest setting.
MemoryWhy do I have 
less storage than 
the specifications 
say?A small amount of memory is 
reserved for system security.
Multimedia filesWhy can’t I view 
my picture files?You may be trying to view an 
image that is not supported. See 
Supported formats on page 54 
for more information.
Why can’t I view 
my video files?You may be trying to view a video 
that is not supported. See 
Supported formats on page 54 
for more information.
Why can’t I play 
my music files?You may be trying to play a file 
that is not supported. See 
Supported formats on page 54 
for more information. 
						

							52 - FAQ and troubleshooting
System 
information and 
performanceHow do I check 
the OS version of 
my device?Open the Application menu and 
tap Settings > About tablet to 
check the OS version (Kernel/
build number) and other hardware 
and software information.
Where can I find 
my serial number 
ID?Open the Application menu and 
tap Settings > About tablet > 
Device Information.
PowerI couldn’t turn on 
the device.The battery power may be 
depleted. Recharge the device. 
See Charging your tablet on 
page 8 for more information.
StorageHow do I check 
memory status?To check storage status, go to 
Settings > Storage.
What do I do 
when my device’s 
internal storage is 
full or almost full?You may need to delete installed 
APPs or move media files to the 
micoSD card.
Unlock patternI forgot my unlock 
pattern.After five wrong entries, you can 
reset your unlock pattern. Tap 
Forgotten pattern? and enter 
your Google account username 
and password.
You must have an active Google 
account on the tablet and an 
Internet connection.
If this option is not available, 
please contact your local Acer 
service center.
AspectQuestionAnswer 
						

							FAQ and troubleshooting - 53
Other sources of help
For information on:Refer to:
Up-to-date information 
r
 egarding your tablet www.acer.com
Service enquiries support.acer.com
HeatThe tablet heats 
up when charging 
or operating for a 
long period. It is normal for the device to heat 
up when charging. When 
charging is complete, it will return 
to its normal temperature.
It is also normal for the tablet to 
heat up during long periods of 
use, such as watching a video or 
playing a game.
All Acer tablets are factory-tested 
before release.
AspectQuestionAnswer 
						

							54 - Specifications
SPECIFICATIONS
Performance
• MTK MT8127 quad-core 1.3 GHz processor
• System memory:• 1 GB of RAM
• 8, 16, or 32 GB of flash memory
• Google Android
™ 5.0 (Lollipop) operating system
Display
• 7 IPS technology TFT-LCD capacitive multi-touch screen (for B1- 760HD)
• 1280 x 720 resolution
• Wide viewing angle
Multimedia
• Built-in mono speaker
• Built-in microphone
Supported formats
TypeFormats
Image JPEG
Audio recording AAC-LC, AMR-WB
Audio playback AAC-LC, AAC, AAC+ (not raw AAC), AMR-NB, 
AMR-WB, MP3, OGG V

orbis, WAV
Video recording H.264 BP, MPEG-4 SP, H.263 BP
Video playback H.264 BP, H.264 MP, H.264 HP, MPEG-4 SP, H.263 
BP
USB connector
• Micro USB port 
						

							Specifications - 55
Power
• DC power-in (5.35 V, 2 A)
Connectivity
• 802.11b/g/n wireless LAN
• Bluetooth 4.0
•GPS
Camera
• Front camera
• 0.3-megapixel
• Rear camera
• 2-megapixel
• VGA audio/video recording
Expansion
• microSD card up to 128 GB (SDHC compatible, exFAT compatible)
Battery
• 13.3 Wh 3520 mAh 3.8 V 1-cell Li-ion battery pack 
Battery life: Up to 7 hours (based on video playback test results)
Note
Length of battery operation will depend on power consumption which is 
based on system resource use. For example, constantly using the backlight 
or using power-demanding APPs will shorten battery life between charges. 
						

							56 - Specifications
Dimensions
Height193 mm 
Width 107 mm
Thickness 9.9 mm
Weight 285 g
Environment
Temperature
Operating: 0° C to 35° C
Non-operating: -20
° C to 60° C
Humidity (non-condensing)
Operating: 20% to 80%
Non-operating: 20% to 80% 
						

							Guidelines for safe battery usage - 57
GUIDELINES FOR SAFE BATTERY 
USAGE
This notebook uses a Lithium battery. Do not use it in a humid, wet or 
corrosive environment. Do not put, store or leave your product in or 
near a heat source, in a high temperature location, in strong direct 
sunlight, in a microwave oven or in a pressurized container, and do 
not expose it to temperatures over 60° C (140° F).
Failure to follow these guidelines may cause the battery to leak acid, 
become hot, explode or ignite and cause injury and/or damage. Do 
not pierce, open or disassemble the battery. If the battery leaks and 
you come into contact with the leaked fluids, rinse thoroughly with 
water and seek medical attention immediately. For safety reasons, 
and to prolong the lifetime of the battery, charging will not occur at 
temperatures below 0° C (32° F) or above 40° C (104° F).
The full performance of a new battery is achieved only after two or 
three complete charge and discharge cycles. The battery can be 
charged and discharged hundreds of times, but it will eventually wear 
out. When the operation time becomes noticeably shorter than 
normal, buy a new battery. Use only the approved batteries, and 
recharge your battery only with the approved chargers designated for 
this device.
Use the battery only for its intended purpose. Never use any charger 
or battery that is damaged. Do not short-circuit the battery. Accidental 
short-circuiting can occur when a metallic object such as a coin, clip or 
pen causes direct connection of the positive (+) and negative (-) 
terminals of the battery. (These look like metal strips on the battery.) 
This might happen, for example, when you carry a spare battery in 
your pocket or purse. Short-circuiting the terminals may damage the 
battery or the connecting object.
Warning
Batteries may explode if not handled properly. Do not disassemble or 
dispose of them in fire. 
Do not tamper with batteries. Keep them away from children. 
Follow local regulations when disposing of used batteries. 
						

							58 - Guidelines for safe battery usage
The capacity and lifetime of the battery will be reduced if the battery is 
left in hot or cold places, such as in a closed car in summer or winter. 
Always try to keep the battery between 15° C and 25° C (59° F and 
77° F). A device with a hot or cold battery may not work temporarily, 
even when the battery is fully charged. Battery performance is 
especially limited in temperatures well below freezing.
Do not dispose of batteries in a fire as they may explode. Batteries 
may also explode if damaged. Dispose of batteries according to local 
regulations. Please recycle when possible. Do not dispose as 
household waste.
Wireless devices may be susceptible to interference from the battery, 
which could affect performance.
Note
Please refer to www.acer.com for battery shipping documents. 
						

							End user license agreement - 59
END USER LICENSE AGREEMENT
IMPORTANT - READ CAREFULLY: THIS END USER LICENSE AGREEMENT (AGREEMENT) 
IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR A SINGLE ENTITY), 
AND ACER INC. INCLUDING ITS SUBSIDIARIES (ACER) FOR THE SOFTWARE (WHETHER 
PROVIDED BY ACER OR BY ACERS LICENSORS OR SUPPLIERS) THAT ACCOMPANIES 
THIS AGREEMENT, INCLUDING ANY ASSOCIATED MEDIA, PRINTED MATERIALS AND 
RELATED USER ELECTRONIC DOCUMENTATION WHICH MAY BE BRANDED ACER, 
 G AT E WAY  ,   PA C K A R D  B E L L  ,  O R   E M ACHINES (SOFTWARE). AGREEMENTS 
RELATING TO ANY OTHER PRODUCT OR TOPIC ARE NEITHER INTENDED NOR SHOULD 
THEY BE IMPLIED. BY INSTALLING THE ACCOMPANYING SOFTWARE OR ANY PORTION 
THEREOF, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS 
AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS 
AGREEMENT, DO NOT CONTINUE THE INSTALLATION PROCESS AND IMMEDIATELY 
DELETE ALL INSTALLED FILES, IF ANY, OF THE ACCOMPANYING SOFTWARE FROM YOUR 
DEVICE.
IF YOU DO NOT HAVE A VALIDLY-LICENSED COPY OF THE APPLICABLE SOFTWARE, YOU 
ARE NOT AUTHORIZED TO INSTALL, COPY OR OTHERWISE USE THE SOFTWARE, AND 
HAVE NO RIGHTS UNDER THIS AGREEMENT.
The Software is protected by U.S. and international copyright laws and conventions as well as 
other intellectual property laws and treaties. The Software is licensed, not sold.
GRANT OF LICENSE
Acer grants to you the following non-exclusive and non-transferable rights with respect to the 
Software. Under this Agreement, you may:
1. Install and use the Software only on a single designated device. A separate license is required 
for each device on which the Software will be used;
2. Make one copy of the Software solely for backup or archival purposes;
3. Make one hard copy of any electronic documents included in the Software, provided that you 
receive the documents electronically.
RESTRICTIONS
You may NOT:
1. Use or copy the Software except as provided in this Agreement;
2. Rent or lease the Software to any third party;
3. Modify, adapt, or translate the Software in whole or in part;
4. Reverse engineer, decompile, or disassemble the Software or create derivative works based 
upon the Software;
5. Merge the Software with any other program or modify the Software, except for your personal 
use; and
6. Sublicense or otherwise make the Software available to third parties, except that you may, 
after prior written notification to Acer, transfer the Software as a whole to a third party so long 
as you do not retain any copies of the Software and such third party accepts the terms of this 
Agreement.
7. Transfer your rights under this Agreement to any third parties.
8. Export the Software in contravention of applicable export laws and regulations, or (i) sell, 
export, re-export, transfer, divert, disclose technical data, or dispose of, any Software to any  
						

							60 - End user license agreement
prohibited person, entity, or destination including, without limitation, Cuba, Iran, North Korea, 
Sudan and Syria; or (ii) use any Software for any use prohibited by the laws or regulations of 
the United States.
SUPPORT SERVICES
Acer is not obligated to provide technical or other support for the Software.
ACER LIVE UPDATE
Certain software contains elements that enable the use of the Acer Live Update service, which 
allows for updates for such software to be automatically downloaded and installed on your device. 
By installing the software, you hereby agree and consent that Acer (or its licensors) may 
automatically check the version of such software that you are using on your device and may 
provide upgrades to such software that may be automatically downloaded on to your device.
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Title, ownership rights and intellectual property rights in and to the Software and all copies thereof 
shall remain with Acer or Acers licensors or suppliers (as applicable).  You do not have or shall 
not gain any proprietary interest in the Software (including any modifications or copies made by 
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3. To use best efforts to prevent any unauthorized copying of the Software.
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This Agreement does not grant to you any rights in connection with any trademarks or service 
marks of Acer or of Acers licensors or suppliers.
DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ACER, ITS SUPPLIERS, 
AND ITS LICENSORS, PROVIDE THE SOFTWARE AS IS AND WITH ALL FAULTS, AND 
HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS, 
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