Acer Ferrari 4000 Service Guide

							Ferrari 4000
Service Guide
                                                                                                                                     PRINTED IN TAIWAN
               Service guide files and updates are available
on the ACER/CSD web; for more information, 
please refer to http://csd.acer.com.tw 
						

							II
Revision History
Please refer to the table below for the updates made on Ferrari 4000 service guide.
Date ChapterUpdates 
						

							III
Copyright
Copyright © 2005 by Acer Incorporated.  All rights reserved.  No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software.  
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
						

							IV
Conventions
The following conventions are used in this manual:
SCREEN 
MESSAGESDenotes actual messages that appear 
on screen.
NOTEGives bits and pieces of additional 
information related to the current 
topic.
WARNINGAlerts you to any damage that might 
result from doing or not doing specific 
actions.
CAUTIONGives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANTReminds you to do specific actions 
relevant to the accomplishment of 
procedures. 
						

							V
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, please contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
not be noted in the printed Service Guide.  For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
service of customer machines. 
						

							VII
Table of Contents
Chapter 1 System Specifications  1
Overview  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Mainboard Placement  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Rear View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Power Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Block Diagram   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Open View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Close Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Left View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Right View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Rear View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using the Keyboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Lock Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Embedded Numeric Keypad  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Windows Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Special Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Launch Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Easy-launch Buttons  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the Bluetooth Wireless Optical Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Recharging the Bluetooth Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 
Using System Utilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Acer eManagement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Acer GridVista  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Launch Manager  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Ejecting the optical (CD or DVD) drive tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using a Computer Security Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Chapter 2 System Utilities  44
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Application Launch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Lid Switch  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Hardware Disk Password Function/Password on boot function  . . . . . . . . . 46
Valid Password Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   48
Advanced   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Boot   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Exit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 
						

							VIII
Table of Contents
Chapter 3 Machine Disassembly  56
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Disassembly Procedure Flowchart  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Removing the HDD Module and mini PCI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Removing the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Removing the miniPCI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Disassembling the Main Unit into Upper Case and Lower Case . . . . . . . . . . . . . 63
Disassembling the Lower Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Disassembling the LCD Module and Upper Case . . . . . . . . . . . . . . . . . . . . . . . . 68
Disassembling the LCD Moudle  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Disassembling the External Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Chapter 4 Troubleshooting  74
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
External Diskette Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
External CD-ROM Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Keyboard or Auxiliary Input Device Check   . . . . . . . . . . . . . . . . . . . . . . . . . 75
Memory Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Check the Power Adapter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Check the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   78
Touchpad Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   78
PhoenixBIOS POST Tasks and Beep Codes  . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
POST Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Intermittent Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Use NAPP CD to Build Master Hard Disc Drive  . . . . . . . . . . . . . . . . . . . . . . . . . 89
Chpater 5 Jumper and Connector Locations  96
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Rear View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Remove BIOS Password   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Remove HDD Password  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Chapter 6 FRU (Field Replaceable Unit) List  101
Exploded Diagram   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Parts    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Appendix A Model Definition and Configuration  114
Appendix B Test Compatible Components  115
Microsoft Windows XP(Home/Professional)  Environment Test  . . . . . . . . . . . . 116
Appendix C Online Support Information  118 
						

							Chapter 11
Overview
Ferrari series is designed with AMD’s top speed low power CPUs with the fantastic chassis. It adopts the 15.4”
LCD with the unique carbon fiber frame and coating.
The AMD Athlon 64 processor is the world’s most technically advanced processor for notebook computing and
the only Windows-compatible 64-bit PC processor for notebook computing. Advanced technologies in the
AMD Athlon 64 processor include: 
TAMD64 technology doubles the number of processor registers and dramatically increases the 
system memory addressability 
TEnhanced multimedia instructions support including 3DNow! Professional technology and SSE2 
T1600 MHz system bus using HyperTransport technology with up to 9.1 GB/sec total processor-to-
system bandwidth 
TAn integrated memory controller with peak memory bandwidth of 2.7 GB/sec, supporting PC2700, 
PC2100, or PC1600 DDR SDRAM 
TThe industry’s largest cache memory system (1 Megabyte L2 cache) to speed up memory access 
and eliminate processor bottlenecks 
TNative execution of 32-bit software, allowing today’s PC software to run seamlessly, simplifying 
the migration to 64-bit software 
Here itemize those key features as below :
T15.4” wide WSXGA optimized
TDDR 333
TCurrent Kingfisher’s (TravelMate 8100) chassis with carbon fiber LCD cover
TTwo spindle solution
TAcer New FineTouch ergo KBD 
TPCI-E
TOne Acer Empowering Button
TAcer ezDock support
THigh quality speakers 
TAcer eManager
TOptimized Performance and long battery life(LBL)
TParallel ATA support
TOutstanding wireless performance (acer SignalUp)
TNew casing material and painting
System Specifications
Chapter  1 
						

							2Chapter 1
Features
This computer was designed with the user in mind.  Here are just a few of its many features:
Performance
TAMD 35W, Mobile AMD TurionTM 64 ML30/34/37/40 processor (2.2GHz, 1MB cache)
TSimultanceous 32 bit and 64 bit Windows® compatible support 
TSupporting AMD PowerNowTM :
TOptimizes battery life 
TProvides performance on demand when required by the application 
TAllows the processor to dissipate less heat under normal operating conditions, providing a 
cooler and quieter-running notebook 
TOperates automatically in the background 
TSupporting AMD Hyper TransportTM
TProvide significantly more bandwidth than current technologies 
TUse low-latency responses and low pin counts 
TMaintain compatibility with legacy PC buses while being extensible to new SNA (Systems 
Network Architecture) buses
TAppear transparent to operating systems and offer little impact on peripheral drivers
TEnhanced Virus Protection:
TPrevent the spread of certain malicious viruses, which are transported via e-mail and instant 
messaging applications 
TSurf the Internet with confidence, knowing you have an extra level of protection against 
certain harmful web downloads 
THelp improve the integrity of your home and office network
TSupporting 3DNowTM Professional Technology
TEnable stellar performance and playback quality on digital entertainment features such as 
games, streaming video and audio, DVDs, and music
NOTE: Foresaid are some quoted from AMD website copyright.
TChipset : ATI RX480M,SB400 
Memory
TDDR333 SDRAM memory interface design
T0MB DDR RAM on board
TTwo DDR SODIMM slots
TMaximum memory up to 2GB (with two 1GB SODIMM)
Display
T15.4” WSXGA+ TFT LCD 
T1680x1050 pixel resolution, 16.7 million colors 
TSupporting simultaneous multi-windows viewing via Acer GridVista (http://www.acer.co.th/
product/travelmate/AcerGridVista.htm) 
						

							Chapter 13
Graphics
TAT I  M O B I L I T YTM RADEON® X700 with 128MB of video memory 
TMicrosoft® DirectX® 9.0 support
TAT I  P O W E R P L AYTM 5.0 support
TPCI ExpressTM support
TDualViewTM support
TExternal resolution/refresh rate
T2048x1536: 60/66/70/75/78/85 Hz
T1600x1200: 60/75/85/100/120 Hz
T1280x1024: 60/70/75/85/90/100/120/160/180 Hz
T1024x768: 60/70/72/75/85/90/100/120/150/160/200 Hz
T800x600: 60/70/75/85/90/100/120/160/200 Hz
TMPEG-2/DVD hardware-assisted capability
TS-video/TV-out (NTSC/PAL) support
TDVI-D support
Audio
T16-bit  AC’97 stereo audio
TInternal Microphone
TTwo speakers high quality
TS/PDIF support
Storage
TSupport PATA
T9.5mm height, 2.5” HDD
TPCI Bus Master Enhanced IDE 
TSupport Ultra DMA100, S.M.A.R.T
Communication
T56Kbps V.92 AC-Link modem card (MDC) 
TGigabit Ethernet, Wake-on-LAN already 
TWLAN 802.11b/g Wi-Fi CERTIFIEDTM solution; supporting Acer SignalUp wireless technology
TBuilt-in 2 Antenna 
TMini-PCI (option)