Acer Ferrari 3000SG User Manual

							Acer Ferrari 3000 Series
Service Guide
  PART NO.: VD.FR1V7.001 
                                                                                                                                     PRINTED IN TAIWAN Service guide files and updates are available
on the ACER/CSD web; for more information, 
please refer to http://csd.acer.com.tw 
						

							II
Revision History
Please refer to the table below for the updates made on Ferrari 3000 service guide.
DateChapterUpdates
2003/11/17 Chapter 4 Add POST codes 
						

							III
Copyright
Copyright © 2003 by Acer Incorporated.  All rights reserved.  No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software.  
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
						

							IV
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear 
on screen.
NOTEGives bits and pieces of additional 
information related to the current 
topic.
WARNINGAlerts you to any damage that might 
result from doing or not doing specific 
actions.
CAUTIONGives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANTReminds you to do specific actions 
relevant to the accomplishment of 
procedures. 
						

							V
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, please contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
not be noted in the printed Service Guide.  For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
service of customer machines. 
						

							VI 
						

							VII
Table of Contents
Chpater 1 System Specifications  1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Board Layout   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Bottom View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Front Open View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Front Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Left Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Right Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rear Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Bottom Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the Keyboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Lock Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Embedded Numeric Keypad  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Windows Keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
The Euro Symbol   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Launch Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Touchpad   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Touchpad Basics   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Hardware Specifications and Configurations   . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 2 System Utilities  31
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Navigating the BIOS Utility   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Info.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Main   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Advanced   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Exit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
BIOS Flash Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
System Diagnostic Diskette   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chapter 3 Machine Disassembly and Replacement  45
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Before You Begin   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Disassembly Procedure Flowchart  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Removing the Battery Pack   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Removing the Optical Module/HDD Module/
Wireless Lan Card and LCD module   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Removing the Optical Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Removing the HDD Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Removing the Wireless LAN Card   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Removing the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Disassembling the Main Unit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Remove the function key board and the keyboard  . . . . . . . . . . . . . . . . . . . 53
Separate the main unit into the logic upper and the logic lower assembly  . 53
Disassembling the logic upper assembly   . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Disassembling the logic lower assembly   . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Disassembling the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 
						

							VIII
Table of Contents
Disassembling the External Modules  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Disassembling the HDD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Disassembling the Optical Drive Module   . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Chapter 4 Troubleshooting  61
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
External Diskette Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
External CD-ROM Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Keyboard or Auxiliary Input Device Check   . . . . . . . . . . . . . . . . . . . . . . . . . 62
Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Touchpad check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Power-On Self-Test (POST) Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
POST Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Chpater 5 Jumper and Connector Locations  79
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Bottom View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Chapter 6 FRU (Field Replaceable Unit) List  81
Exploded Diagram   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Appendix A Model Definition and Configuration  90
Ferrari 3000 Series  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Appendix B Test Compatible Components  91
Microsoft® Windows® XP Home Environment Test  . . . . . . . . . . . . . . . . . . . . . . 92
Appendix C Online Support Information  97
Index 99 
						

							Chapter 11
Features
This computer was designed with the user in mind.  Here are just a few of its many features:
Performance
TAMDTM XP-M processor at available in 2500+ and higher
TMemory upgradeable up to 2GB with 2 slots (only one slot for user accessible)
TInternal removable DVD drive (AcerMedia bay)
THigh-capacity, Enhanced-IDE hard disk
TLi-Ion main battery pack
TMicrosoft Windows XP operating system
Display
TThin-Film Transistor (TFT) liquid-crystal display (LCD) displaying 32-bit high colour up to 
1400X1050 Super eXtended Graphics Array (SXGA+) resolution for 15.0” 
T3D graphics engine
TSimultaneous LCD and CRT display support
TS-video for output to a television or display device that supports S-video input
T“Automatic LCD dim” feature that automatically decides the best settings for your display and 
conserves pwer
TDualViewTM
Multimedia
TAC’97 stereo audio
TBuilt-in dual speakers
TBuilt-in microphone
THigh-speed optical drive
TBuilt-in optical drive (DVD dual)
T15.0” TFT SXGA+ (1400x1050 resolution) panel
TAudio input and output jacks
Connectivity
THigh-speed fax/data modem port 
TEthernet/Fast Ethernet port
TFast infrared wireless communication
TFour USB 2.0 (Universal Serial Bus) ports
TIEEE 1394 port
TInvilink 802.11g wireless LAN (manufacturing optional)
TBluetooth ready (manufacturing optional)
TSD/MMC/SM/MS memory slot (manufacturing optional)
System Specifications
Chapter  1 
						

							2Chapter 1
Keyboard and Pointing Device
T86-/87-key Windows keyboard
TSleek, smooth and stylish design
TAcer FinTouch full-sized curved keyboard
TErgonomically-centered touchpad pointing device with four-way scroll button
Expansion
TOne type II CardBus PC Card slot
TUpgradeable memory
I/O Ports
TOne Card bus type II slot
TOne RJ-11 jack for 56Kbps fax/modem
TOne RJ-45 jack for LAN 
TOne DC-in jack for AC adapter
TOne ECP/EPP compliant 25-pin parallel port
TOne external 15-pin VGA port
TOne speaker/headphone/line-out jack
TOne audio line-in jack
TOne microphone-in jack
TFour USB 2.0 ports
TOne IEEE 1394 port
TOne S-video (NTSC/PAL) output port
T4-in-1 Card Reader (Manufacture optional)
TFIR (Fast Infred) port