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Acer Ferrari 3000 Service Guide

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    							Chapter 473
    Battery can’t be charged or discharged See “Check the Battery Pack” on page 64. 
    Battery pack
    Main board
    System hang during POST ODD/HDD/FDD/RAM module
    Main board
    PCMCIA-Related Symptoms
    Symptom / ErrorAction in Sequence
    System cannot detect the PC Card (PCMCIA)  PCMCIA slot assembly
    Main board
    PCMCIA slot pin is damaged. PCMCIA slot assembly
    PC Card cannot be inserted or ejected Check if the PCMCIA slot is blocked
    Main board
    Memory-Related Symptoms
    Symptom / ErrorAction in Sequence
    Memory count (size) appears different from 
    actual size.Enter BIOS Setup Utility to execute “Load Default Settings” then 
    reboot system.
    RAM module
    Main board
    Check BIOS revision
    System can power on, but you hear two long 
    beeps: “B--, B--” and the LCD is blank.Reinsert DIMM
    DIMM
    Main board
    Speaker-Related Symptoms
    Symptom / ErrorAction in Sequence
    In Windows, multimedia programs, no sound 
    comes from the computer. OS volume control
    Audio driver
    Speaker
    Main board
    Internal speakers make noise or emit no sound. Speaker
    Main board
    Microphone cannot work Audio driver
    Volume control in Windows XP
    Main board
    Power Management-Related Symptoms
    Symptom / ErrorAction in Sequence
    The system will not enter hibernation mode Power option in Windows XP
    Hard disk drive
    Main board
    The system doesn’t enter standby mode after 
    closing the lid of the portable computer.Driver of Power Option Properties
    Lid close switch in upper case
    Main board
    Power-Related Symptoms
    Symptom / ErrorAction in Sequence 
    						
    							74Chapter 4
    The system doesnt resume from hibernation/ 
    standby mode.Connect AC adapter then check if the system resumes from 
    Standby/Hibernation mode. 
    Check if the battery is low.
    Hard disk drive
    Main board
    The system doesnt resume from standby mode 
    after opening the lid of the portable computer.LCD cover switch
    Main board
    Battery fuel gauge in Windows doesn’t go higher 
    than 90%. Refresh battery (continue use battery until power off, then charge 
    battery).
    Battery pack
    Main board
    System hangs intermittently. Reconnect hard disk/CD-ROM drives. 
    Main board
    Peripheral-Related Symptoms
    Symptom / ErrorAction in Sequence
    System configuration does not match the 
    installed devices. Enter BIOS Setup Utility to execute “Load Setup defaults”, then 
    reboot system.
    Reconnect hard disk/CD-ROM drives/FDD or other peripherals.
    Main board
    External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching
    Keyboard
    Main board
    USB does not work correctly See “System Diagnostic Diskette” on page 44
    Main board
    Print problems. Enter BIOS Setup Utility to execute “Load Default Settings” then 
    reboot the system.
    Run printer self-test.
    Printer driver
    Printer cable
    Printer
    Main board
    Parallel port device problems Enter BIOS Setup Utility to execute “Load Default Settings” then 
    reboot the system.
    Device driver
    Device cable
    Device
    Main board
    Keyboard/Touchpad-Related Symptoms
    Symptom / ErrorAction in Sequence
    Keyboard (one or more keys) does not work. Reconnect the keyboard cable.
    Keyboard
    Main board
    Touchpad does not work. Reconnect touchpad cable.
    Touchpad board
    Main board
    Power Management-Related Symptoms
    Symptom / ErrorAction in Sequence 
    						
    							Chapter 475
    NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined 
    Problems” on page 77. Modem/LAN-Related Symptoms
    Symptom / ErrorAction in Sequence
    Internal modem does not work correctly.See “System Diagnostic Diskette” on page 44.
    Phone cable
    Driver
    Reconnect the Internal modem cable to the main board tightly.
    Main board
    Internal LAN does not work correctly Lan cable
    Driver
    Main board 
    						
    							76Chapter 4
    Intermittent Problems
    Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a 
    hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement 
    should be considered only when a recurring problem exists.
    When analyzing an intermittent problem, do the following:
    1.Run the diagnostic test for the system board in loop mode at least 10 times.
    2.If no error is detected, do not replace any FRU.
    3.If any error is detected, replace the FRU.  Rerun the test to verify that there are no more errors.  
    						
    							Chapter 477
    Undetermined Problems
    The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, 
    whether a short circuit is suspected, or whether the system is inoperative.  
    Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
    NOTE: Verify that all attached devices are supported by the computer.
    NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power 
    System Check” on page 63):
    1.Power-off the computer.
    2.Visually check them for damage. If any problems are found, replace the FRU.
    3.Remove or disconnect all of the following devices:
    TNon-Acer devices
    TPrinter, mouse, and other external devices
    TBattery pack
    THard disk drive
    TDIMM 
    TPC Cards
    4.Power-on the computer.
    5.Determine if the problem has changed.
    6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
    7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
    TSystem board
    TLCD assembly 
    						
    							Chapter 579
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    6 CN2 RJ11 15 CON1 PCMCIA slot
    7 CN5 Power jack 16 CN14 IEEE 1394 port
    8 CN7 LCD connector 17 CN9-11 
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    Jumper and Connector Locations
    Chapter 5 
    						
    							80Chapter 5
    Bottom View
    1 CN25 Line-in connector
    2 CN27 Microphone-in connector
    3 CN28 Line-out connector
    4 CN26 Mini PCI connector
    5 CN24 DIMM socket
    3
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    2
    4 
    						
    							Chapter 681
    This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Ferrari 3000 series 
    products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise 
    Authorization).
    Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available 
    on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on 
    the printed Service Guide.  For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a 
    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use 
    the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer 
    machines.
    NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or 
    regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to 
    return it.
    NOTE:  Exploded diagram is not ready as service CD released. We will update the service guide to CSD 
    website, please download the exploded diagram from the website if you need the files
    FRU (Field Replaceable Unit) List
    Chapter 6 
    						
    							82Chapter 6
    Exploded Diagram
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