Acer Extensa 510 Maintenance Manual

							B.3Mouse Navigation
You can use a mouse to navigate through PC-Doctor (alternately use the
arrow keys from the keyboard). Use the left mouse button to choose objects
(menu entries and action codes in square brackets).  Use the right mouse
button as you would the Esc 
key to take you back to your previous step.
Click on the ?
 in the upper left corner of the screen for context-sensitive
help Menus.
B.4PC-Doctor Menus
There are several selections available from the menu bar of the PC-Doctor
Diagnostics main menu. These include:
·Diagnostics
·Interactive Tests
·Hardware Info
·Utility
·Quit
B.4.1Online Help (?)
To obtain context sensitive help from any menu, press F1
.  Pressing F1
twice (or clicking on the question mark in the upper left-hand corner of the
menu) provides you with complete online documentation.
B.4.2Diagnostics
The Diagnostics menu allows you to run non-destructive tests with little or
no operator interaction. Options available from the PC-Doctor Diagnostics
Menu include:
·System Test
 - tests all major aspects of the system except those found
in Memory, Hard Disk, Floppy Disk, and the Miscellaneous Test
categories.
·Memory Test
 - tests all types of main memory in the system including
base, extended, expanded, and upper memory block (UMB) memory.
·Hard Disk Test
 - tests all hard disk drives in the system that are either
IDE or provide a BIOS command interface.
·Floppy Disk Test
 - tests all floppy disk drives in the system.
      
B-2
  PC-Doctor Diagnostics 
						

							·All Tests
 - allows you to select which tests to run.  You can also specify
special testing options.  By pressing F2
, the following options are
available:
– Halt On Errors
 - interrupts testing if an error is detected.
n
Note:
 External serial and parallel port testing requires loopback plugs (not
provided with this software).
– External Loopback
 - tests external loopback of COM and LPT ports.
You can select the type of loopback adapter you want to use.
–Pass Count
 - selects how many times tests are repeated.  The high-
est limit is 9999 times.
– Test Logging 
- opens the Log Options menu that lets you define
how test results are printed or stored to a file during testing.  By de-
fault, PC-Doctor produces a test result file at the end of testing if an
error was detected.
–Switch LCD
 - lets you change your video output to either the inter-
nal LCD, external monitor, or SimulSCAN mode.  If your system
does not support SimulSCAN, both the external monitor and the
built-in LCD screen go blank.
– Cache Control
 - allows you to leave the level 1 and level 2 cache en-
abled during memory testing.  This assists in tracking down cache
timing issues.
B.4.3Interactive Tests Menu
Interactive tests are diagnostics that need user interaction to complete.
Interactive tests include:
·Keyboard
 - tests the keyboard keys, LEDs, and repeat rate
·Video
 - tests the character sets, colors, monitor, and VGA
·Speaker
 - tests the volume response at different frequencies
·Mouse
 - tests the mouse driver, buttons, and functionality
·Joystick
 - calibrates the joystick and tests the buttons.  During the
test, the joystick(s) should first be calibrated.  To calibrate the joystick,
move the stick to the extremes in each direction.  PC-Doctor registers
the coordinate data and adjusts the screen display accordingly.
·Diskette Drive 
- checks diskette drive functionality
·Maximum System Load
 - burn-in tests a system.  This function
simulates the operating conditions that are produced by operating
systems such as OS/2 and Windows NT. Some systems are not
compatible with the Maximum system Load test.
       
PC-Doctor Diagnostics  B-3 
						

							·Printer Test
 - tests for the correct acceptance and execution of common
printer control commands.  Printer test information is stored in printer
test files with an extension of .PDP.
·SCSI Test
 - PC-Doctor contains SCSI device testing features that work
if you have an ASPI or CAM device driver loaded.  You can select which
SCSI host adapter to work with if you have more than one SCSI adapter
present.
·CD-ROM Test
 - tests CD-ROM drives using the Microsoft CD-ROM
Extensions (MSCDEX) and the standard CD-ROM device drivers.
B.4.4Hardware Info Menu
This menu contains functions that determine and report on the setup of the
computer.  None of these functions perform diagnostic tests; however any
errors are included in the reports.  The following functions are available
from the Hardware Info menu:
·System Configuration
 - lists main system configuration data
·Memory Contents
 - shows allocation and use of system memory
·IRQ and DMA use 
- identifies interrupts for all standard IRQ and DMA
devices
·Device Drivers
 - shows all essential data on DOS resident and
installable device drivers
·COM and LPT ports
 - displays information about the installed serial
and parallel ports.  Only ports that are identified by BIOS are listed
·Physical Disk Drives
 - shows the basic characteristics for each
installed fixed disk drive including the contents of partition tables
·Logical Disk Drives
 - displays information about each  drive that is
available and has a disk in it.  If Stacker or DoubleSpace disk
compression software has been installed, details about each stacked
or doubled drive is shown
·VGA Information
 - identifies the type of installed VGA chip
·Software Interrupts
 - displays software interrupt vectors and the area
of memory they point to
·SCSI Devices
 - lists information about SCSI devices and interface cards
if a CAM or ASPI compliant SCSI device driver is present
B.4.5Utility Menu
PC-Doctor has a dedicated menu for utility functions. These functions
include:
·Run External Tests
 - runs other programs from PC-Doctor
      
B-4
  PC-Doctor Diagnostics 
						

							·Edit CMOS RAM
 - gives access to CMOS RAM data
·File Editor
 - allows editing of configuration files
·Surface Scan Hard Disk
 - checks for defects on the hard disk
·Benchmark System
 - measures system performance
·DOS Shell
 - opens a DOS prompt from within PC-Doctor
·Terminal
 - gives access to devices connected to a serial port (such as a
modem)
·Memory Debugger
 - displays memory contents in either hexadecimal,
decimal, or ASCII form
·Remote Operation
 - enables remote control if available
·Tech Support Form
 - allows you to collect information about the
current system
·Battery Rundown
 - quickly deep-discharges the NiMh battery of a
laptop computer.
B.5Quitting PC-Doctor
You can quit PC-Doctor in the following ways:
·Exit (Alt-F4
) - 
·Reboot
 - performs a cold boot.  PC-Doctor flushes all files and attempts
to flush write-caches
·Park HD
 - prepares a computer for transport
B.6Remote Operation
This selection only appears in the Utility menu if your PC-Doctor supports
remote control. This entry opens the Remote Operation menu if you are not
yet online, or closes the remote connection if the system is already remotely
controlled.
When PC-Doctor is operated remotely, it is possible to perform a remote
reboot. Remote rebooting is a complicated procedure that reloads the
operating system and makes changes to CMOS RAM and configuration files.
For further information on remote operations, refer to online documentation
or help.
       
PC-Doctor Diagnostics  B-5 
						

							Printed in U.S.A.