Acer Aspire One Model Aoa110 Service Guide

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Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a 
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement 
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.If no error is detected, do not replace any FRU.
3.If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors. 
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, 
whether a short circuit is suspected, or whether the system is inoperative. 
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power On 
Issue” on page 80):
1.Power-off the computer.
2.Visually check them for damage. If any problems are found, replace the FRU.
3.Remove or disconnect all of the following devices:
•Non-Acer devices
•Printer, mouse, and other external devices
•Battery pack
•Hard disk drive
•DIMM 
•CD-ROM/Diskette drive Module
•PC Cards
4.Power-on the computer.
5.Determine if the problem has changed.
6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
•System board
•LCD assembly 
						

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Frequently Asked Questions (FAQ)
This section provides help in the form of questions and answers for commonly encountered troubleshooting 
issues.
If the system encountered problem, where can I get assistance?
When you encounter any problem, we recommend you perform the following steps in the order listed:
1.Please read the Quick Guide
•When you encounter usage problems, we strongly recommend you to read the Quick Guide for reference. 
See “How can I browse the Aspire one Quick Guide?” on page 94.
2.Reference the Linpus FAQ webpage
•The Linpus FAQ webpage (http://www.linpus.com/xampp/modules/smartfaq/) periodically updates the 
FAQ from user and community experience; users can visit the web site to search for help.
3.Email Linpus Helpdesk Support
•You can write an email to [email protected], where dedicated support staff are on hand to serve 
you.
What peripheral equipment is supported by Acer Aspire one?
In addition to supporting the onboard peripheral devices, Acer Aspire one also provides full support for USB 
interface devices such as USB drive, external CD/DVD-ROM, external Hard drives etc. The built-in multi card-
reader supports SD/MMS/MS-PRO/xD, and in future, Live-update will also incorporate system upgrade 
support for SDHC/SD2.0.
If I want to expand the memory and storage capacity of my Acer Aspire one, how can I 
do so?
Acer Aspire one allows the user to expand the memory using the expansion slot on the base of the machine. 
Please refer to the system specifications to obtain related information on suitable memory models. The internal 
storage device of Acer Aspire one does not support expansion.
Can Acer Aspire one handle my original files stored in Windows formats?
Acer Aspire one has equivalent applications to handle most file formats from the Windows environment. For 
example, Microsoft Office formats such as .doc, .xls, and .ppt, can be edited and stored using OpenOffice.org. 
For graphic, audio, video, email and other formats, Acer Aspire one provides Linux applications for processing. 
The following table lists Windows applications and their Linux equivalents:
Windows Application/File FormatLinux Alternative Solution
Word OpenOffice Writer 2.3
Excel OpenOffice Impress 2.3
PowerPoint OpenOffice Presentation 2.3
Image processing applicationsKolourPaint, Photo Master
Acrobat Reader Acrobat Reader for Linux 8.1.2
MP3 and other audio files Media Master
Internet Explorer Firefox 2.0.0.14
Videos Media Master
Audio CD Playback Media Master
MSN/ICQ/QQ Acer Aspire one Messenger 1.01.2012 
						

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Can the Acer Aspire one Messenger communicate with MSN, Yahoo Messenger, 
Google Talk and other live communication tools?
Yes. The Acer Aspire one Messenger allows users to login to MSN, Yahoo Messenger, Google Talk, AIM and 
so on.
If I want to preserve my Messenger Communication record, how can I do so?
Open the Aspire one Messenger Communication software and in the menu bar, select To o l s and then 
Messages. Check the Automatically keep a history of each conversation box to record all conversation 
history.
How does Acer Aspire one perform System Recovery?
Each Acer Aspire one is bundled with a system recovery CD during shipping. At any time, users can restore 
the machine to the initial factory settings. The user must configure the BIOS to boot from USB CD-ROM (See 
“Boot” on page 25 of Chapter 2 System Utilities) and place the system recovery CD in the USB CD/DVD-ROM. 
During system startup, follow the onscreen instructions to recovery the system.
Does Acer Aspire one support other Linux applications?
Basically, the answer is yes. We strongly recommend, however, that Live Update is used to download Acer 
certified packages.
Which languages does Acer Aspire one support?
Acer Aspire one employs Unicode and therefore users can set the display language to English, Japanese, 
German, French, Italian, Spanish, Portuguese, Dutch, Brazilian Portuguese, Russian, Arabic, Turkish, 
Vietnamese, Thai etc.
During installation, the user selects the desired language and the system installs the selected Operating 
System language.
How many input methods does the Linpus Linux Lite support?
Other than English, Japanese, German, French, Italian, Spanish, Portuguese, Dutch, Brazilian Portuguese, 
and Russian, Linpus Linux Lite also provides several input modes for Traditional and Simplified Chinese (for 
example: ZhuYin, Cangjie, Array30, EZ-Big, Wubi). However, only the Traditional and Simplified Chinese 
versions of Linpus Linux Lite supports this function. 
						

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How can I remove redundant input methods?
Only the Traditional and Simplified Chinese versions of Linpus Linux Lite support this function.
How can I add more input methods?
Only the Traditional and Simplified Chinese versions of Linpus Linux Lite support this function.
How can I select or switch input modes from my keyboard?
Only the Traditional and Simplified Chinese versions of Linpus Linux Lite support this function.
Can I setup Hotkeys myself?
Only the Traditional and Simplified Chinese versions of Linpus Linux Lite support this function.
What is the Kernel version for Linpus Linux Lite?
The current version is 2.6.23.9lw but users can update the kernel using the Online-update function.
How can I adjust the monitor’s DPI (dots per inch)?
Currently, Linpus Linux Lite does not support this function. 
My Monitor icons look too small/large, how can I reset it?
Currently, Linpus Linux Lite does not support this function. 
How can I change the desktop background picture and/or background color?
Currently, Linpus Linux Lite does not support these functions.
How can I add/delete UI icons, adjust the UI position, or change the UI name?
Currently, Linpus Linux Lite does not support these functions.
Can I adjust the System Power Management settings?
At the lower right corner of the desktop Taskbar, there is a KPowersave icon. 
Right click on the icon, and select Setting CPU Frequency Method from the menu.
Select the desired power management option from the following:
Performance´ CPU always runs at the higher speed.
Dynamic´ CPU speed depend on the user action.
Balance´ CPU always runs at the lower speed.
How can I browse the Aspire one Quick Guide?
Double click on Help, then use the tools provided in the window to browse the Aspire one Quick Guide. 
						

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Is there a shortcut back to the Home Page?
At the lower left corner of the Desktop Taskbar, there is a Home icon. 
Click the icon to minimize all the open windows and display the Home page.
How can I read the date from USB drive and CD/DVD-ROM?
Plug in the USB drive or insert the CD in CD/DVD-Rom, Linpus Linux Lite will automatically detect and mount. 
the device.A corresponding icon is placed in My File under the tab File. Clicks on the device to access the file 
or application.
To unmount the device, right click on the green icon, and select Unmount volume.
What Wireless Network Security Protocols are supported by Linpus Linux Lite?
Linpus Linux Lite support the following security protocols:
•WEP 128 bit key
•WEP 40/104 Bit HEX
•WEP 40/128 Bit ASCII
•WPA & WPA2 Personal
Green Icon 
						

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Click on the network manager icon and select the desired wireless access point. The network manager 
automatically detects the security protocol and then requests the password.
How do I setup a Network Printer?
Using a Windows network as an example: 
1.Select Setting´ Printer and click New Printer on the Toolbar. 
2.Set the Selected Connection as Windows Printer via SAMBA. 
3.Click on the desired SMB print in Shared, select the printer and click Forward. 
4.Select the printer’s manufacturer and the model, go on the next page to setup the printer name. 
5.Click Apply to complete the setup. 
						

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Why doesn’t my Network Printer work?
When troubleshooting installation of the network printer, confirm whether the following conditions are true:
•Does the network device activate or not?
•Does your system connect successfully to local area network (LAN)?
•Does your system install Samba and activate the service?
When using the SMB common printer for Windows 95/98/NT, authentication is an important consideration. 
Using Windows 95/98, set the security setting as Sharing Level to avoid any such problems.
NOTE: Users can not use this method to avoid authentication on Windows NT platforms. In this case, the 
Linux users account number and the password must be synchronized with Window NT otherwise the 
user will be unable to log in to the remote machine to access the network printer.
How do I share a local printer with the network?
Enter the printer settings, then select the shared printer. Enable the state Shared, to share the local printer on 
the network.
How do I update applications online?
Select Settings´ Live Update and enter the online update page, and press Update.
The system connects to the live update server automatically, and lists the available application updates. Click 
Install to download and install the applications. 
						

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How can I adjust the Date, Time, or Timezone?
Select Settings´ Date/Time to display the setting menu. Make any desired adjustment to time, date, or time 
zone.
Where is the system performance monitor?
Press Ctrl+Alt+Del to display the System Monitor. Click Resources to view system status. 
						

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Where can I view peripheral devices available to my system?
Press Ctrl+Alt+Del to display the System Monitor. Click File Systems to view available peripheral devices.
Where can I view processes running on my system?
Press Ctrl+Alt+Del to display the System Monitor. Click Processes to view programs and application status.
How can I set the screensaver?
Screensavers are not customizable with this version. 
						

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How can I reset the logon password?
Select Settings´ User & Password. Click Change Password and follow the onscreen prompts to change 
your password.
After using OpenOffice what happens to my old MS Office format files? Do I need to 
recreate the files? Is there a conversion utility?
OpenOffice can not only read MS Office format files, but also save files as MS Office 95/97/2000/XP format so 
there is no need to recreate the old files. In fact, for older file formats, OpenOffice performs excellently, even 
with MS Office 95 documents.
NOTE: If your documents contain complex page layouts or macros you may wish to consider recreating them 
using OpenOffice. 
In addition, OpenOffice provides a file conversion wizard able to convert original MS Office file formats to 
OpenOffice format.
How to install and start the Webcam?
Select Fun´ Webcam to automatically detect the camera hardware. Follow the onscreen prompts and 
instruction on use.
How can I move or copy files?
To move a file, select File Manager and drag the file to the intended location.
To copy a file, select the file and click Edit´ Copy (or press the right key and choose Copy). Move to the 
intended location and click Edit´ Paste (or press the right key and choose Paste).
How do I shut-down the system?
Click the Standby icon in the task bar and select shut-down to close the system.
How do I transfer IE bookmarks to Firefox?
Select File´ Import on the Firefox function menu, then select the Internet Explorer bookmark you want to 
transfer. The IE bookmark can be accessed from the my favorite area.
How do I revisit webpages stored in Firefox?
You can open or tow .html or .htm files to Firefox directly, or you can set the Firefox window to open 
automatically to tow .html or .htm files directly. You can also use the Open document option in the menus.