Acer Aspire E5 User Manual

Recovery - 21
RECOVERY
If you are having trouble with your computer, and the frequently asked 
questions (see Frequently asked questions on page 62) do not 
help, you can recover your computer - i.e. return it to an earlier state.
This section describes the recovery tools available on your computer. 
Acer provides Acer Recovery Management, which allows you to 
create a recovery backup, a drivers and applications backup, and to 
start recovery options, either using Windows tools, or the recovery 
backup....

22 - Recovery
1. From Start, type Recovery and then click Acer Recovery 
Management in the list of apps.
2. Click Create Factory Default Backup. The Recovery Drive window 
opens.
Make sure Copy contents from the recovery partition to the 
recovery drive is selected. This provides the most complete and 
safest recovery backup.
3. Plug in the USB drive then click Next. 

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•Since the recovery backup requires at least 16 GB  of  storage          
after formatting, it is recommended to use a USB drive with a 
capacity of 32
 GB or larger.
4. You will be shown the backup progress on the screen.
5. Follow the process until it completes.
6. After creating the recovery backup, you can choose to delete the 
recovery information on your computer. If you delete this 
information, you can only use the USB recovery backup to restore 
your computer, if you lose or erase...

24 - Recovery
may use either a USB storage drive or, if your computer features a 
DVD recorder, one or more blank recordable DVDs.
1. From Start, type Recovery and then click Acer Recovery 
Management in the list of apps.
2. Click Create Drivers and Applications Backup. 
Plug in the USB drive or insert a blank DVD into the optical drive, then 
click Next.
• If you are using a USB drive, make sure your USB drive has 
enough capacity before continuing.
• If using DVDs, it will also show the number of...

Recovery - 25
with a permanent marker. 
If multiple discs are required, insert a new disc when prompted, 
then click OK. Continue until the process is complete.
• If you are using a USB drive, unplug the drive and label it clearly.
Recovering your system
To recover your system:
1. Perform minor fixes. 
If only one or two items of software or hardware have stopped 
working correctly, the problem may be solved by reinstalling the 
software or the device drivers.  
To reinstall software and drivers that...

26 - Recovery
Reinstalling drivers and applications
As a troubleshooting step, you may need to reinstall the applications 
and device drivers that came pre-installed on your computer from the 
factory. You can reinstall using either your hard drive or the backup 
you have created.
• Other applications - If you need to reinstall software that did not 
come pre-installed on your computer, you need to follow that 
software’s installation instructions. 
• New device drivers - If you need to reinstall device...

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3. You should see the Contents section of the Acer Resource 
Center. 
Images for reference only.
4. Click the install icon for the item you want to install, then follow 
the onscreen instructions to complete the installation. Repeat 
this step for each item you want to reinstall.
If you are reinstalling from a Drivers and Applications Backup on 
a DVD or USB drive:
1. Insert the Drivers and Applications Backup into the disc drive or 
connect it to a free USB port.
• If you inserted a DVD...

28 - Recovery
2. You should see the Contents section of the Acer Resource 
Center. 
Images for reference only.
3. Click the install icon for the item you want to install, then follow 
the onscreen prompts to complete the installation. Repeat this 
step for each item you want to reinstall.
Returning to an earlier system snapshot
Microsoft System Restore periodically takes a snapshot of your 
system settings and saves them as restore points. In most cases of 
hard-to-resolve software problems, you can...

Recovery - 29
4. Click the latest restore point (at a time when your system worked 
correctly), click Next, then Finish. 
5. A confirmation window appears; click Ye s. Your system is restored 
using the restore point you specified. This process may take several 
minutes, and may restart your computer.
Returning your system to its factory condition
If your computer experiences problems that are not recoverable by 
other methods, you may need to reinstall everything to return your 
system to its factory...

30 - Recovery
the Windows Store). See Customized Restore with Acer Recovery 
Management on page 31.
Restore Factory Settings with Acer Recovery Management
1. Click Restore Factory Settings. 
2. The Reset your PC window opens.
Images for reference only.
3. Click Next, then choose how to erase your files: 
a.Just remove my files quickly erases all files before restoring 
your computer and takes about 30 minutes. 
b.Fully clean the drive completely cleans the drive after each file is 
erased, so no files...