Acer Aspire 9400 Service Guide
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TravelMate5600/5100&Aspire9400/7100
Service Guide
PRINTED IN TAIWAN Service guide files and updates are available
on the AIPG/CSD web; for more information,
please refer to http://csd.acer.com.tw
2 Revision History Please refer to the table below for the updates made on TravelMate5600/5100 & Aspire9400/7100 service guide. Date Chapter Updates
3 Copyright Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium 4 and Celeron are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
4 Conventions The following conventions are used in this manual: Screen messagesDenotes actual messages that appear on screen. NOTEGives bits and pieces of additional information related to the current topic. WARNINGAlerts you to any damage that might result from doing or not doing specific actions. CAUTIONGives precautionary measures to avoid possible hardware or software problems. IMPORTANTReminds you to do specific actions relevant to the accomplishment of procedures.
5 Preface Before using this information and the product it supports, please read the following general information. 1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acers global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Chapter 11 Chapter1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Easy-Launch Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Using the System Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Acer Empowering Technology . . . . . . . . . . . . . . . . . . . . . . . 20 Hardware Specifications and Configurations 30 Chapter2 System Utilities 40 BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Chapter3 Machine Disassembly and Replacement 49 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . 51 Removing the miniPCI/Memory/HDD Module/Keyboard . . . 52 Seperate the LCD module and main unit . . . . . . . . . . . . . . . 55 Disassemble the main unit . . . . . . . . . . . . . . . . . . . . . . . . . . 56 LCD Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 HDD Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 ODD Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Chapter4 Troubleshooting 67 System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Power-On Self-Test (POST) Error Message . . . . . . . . . . . . 71 Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Phoenix BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . 78 Intermittent Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Chapter5 Jumper and Connector Locations 84 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Bottom View . . . . . . . . . . . . . . . . . . . . 86 Chapter6 FRU (Field Replaceable Unit) List 87 Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Spare Part List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Chapter 11 Features Performance Aspire 9400 / TravelMate 5600 Series Intel ® Centrino® mobile technology, featuring: TIntel® Pentium® M processor 740/750/760/770/780 (2 MB L2 cache, 1.73/1.86/2/2.13/2.26 GHz, 533 MHz FSB) TIntel® Pentium® M processor 735 (2 MB L2 cache, 1.70 GHz, 400 MHz FSB) or higher TIntel® 915PM/915GM Express chipset TIntegrated Intel® PRO/Wireless 2200BG network connection (dual-mode 802.11b/g) Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology Aspire 7100 / TravelMate 5100 Series With no Centrino ® mobile technology, featuring: TIntel® Celeron® M processor 370/380/390 (1 MB L2 cache, 1.50/1.60/1.70 GHz, 400 MHz FSB) or higher TMobile Intel® 910GML Express chipset TIntegrated Acer InviLinkTM 802.11b/g Wi-Fi CERTIFIED solution, supporting Acer SignalUpTM wireless technology Core Logic TNorth Bridge + South Bridge: T915GM + ICH6M T915PM + ICH6M T910GML + ICH6M Memory TDDR2 400/533 SDRAM TTwo soDIMM slots, 128MB to 1GB per slot TMaxium memory up to 2GB with two 1GB SODIMMs T512KB system/video BIOS in flash ROM; shadow RAM supported TDual Channel support Display T17 WXGA TFT LCD, 1440 x 900 pixel resolution , supporting simultaneous multi-window viewing on dual displays via Acer GridvistaTM TNvidia® GeForceTM Go 7300 graphics with 256 MB of VRAM (128 MB of dedicated GDDR2 VRAM; 128 MB of shared system memory), supporting Microsoft® DirectX® 9.0, Shader Model 3.0, OpenEXR High Dynamic Range (HDR) technology, Nvidia® TurboCacheTM, Nvidia® PowerMizerTM 6.0, PCI Express®, or TIntel® 915GM integrated 3D graphics, featuring Intel® Graphics Media Accelerator 900, up to 128 System Specifications Chapter 1
2Chapter 1 MB of shared memory, supporting Microsoft® DirectX® 9.0 and dual independent displays T16.7 million colors TMPEG-2/DVD hardware-assisted capability TExternal CRT: 1600 x 1200 x 16M colors, refresh rate up to 85Hz or higher TA minimum of 800 x 600 x 256 colors in SimulScan VRAM T4 x 16M x 16 GDDR2 T4 x 32M x 16 GDDR2 Audio TInternal microphone TTwo speakers (high quality) 1.5W/9cc each THD Audio codec TCodec specification requires: THD Audio interface T10 DAC (7.1ch + 2ch); 2 ADC TDAC SNR >= 95dB, ADC SNR >= 85dB TPin 2 pin with Dolby/DTS logo codec TS/PDIF Out support TAll DACs support 44.1K/48K/96K/192K sample rate TAll ADCs support 44.1K/48K/96K sample rate TAt least 2 GPIOs for customized appllications Storage subsystem THDD: T9.5mm height, 2.5” HDD TEasily removable no more than two screws T40/60/80/100GB TPCI Bus Master Enhanced IDE TSupport Ultra DMA100, S.M.A.R.T T40/60/80/100 GB or above TDual support both PATA and SATA interface TDASP support in TravelMate models TOptical drive options: TDVD-Super Multi double-layer TDVD-Dual double-layer TDVD/CD-RW combo drive Communication TModem: 56Kbps ITU V.92 with PTT approval; Wake-up-Ring support TLAN: Fast Ethernet; Wake-on-LAN support TWPAN: Bluetooth® 2.0 + EDR (Enhanced Data Rate) TWLAN: Intel® PRO/Wireless 2200BG network connection (dual-mode 802.11b/g Wi-Fi
Chapter 13 CERTIFIEDTM solution, supporting Acer Acer SignalUpTM wireless technology (for Aspire 9400 TravelMate 5600 series) TWLAN: Integrated Acer InviLinkTM 802.11b/g Wi-Fi CERTIFIED solution, supporting Acer SignalUpTM wireless technology (for Aspire 7100 / TravelMate 5100 series) I/O Ports TOne VGA port, 15 pins TOne microphone-in (pink jack) TOne line-in (blue jack) TOne headphone out / line-out / speaker out jack/ SPDIF (black jack) TFive external USB 2.0 connectors. TOne DC-in jack (1.7mm) at left-hand side TOne Type II PCMCIA CardBus slot TOne RJ-11 jack for modem TOne RJ-45 jack for LAN Power Supply T8-cell of 18650 Li-Ion battery pack 4800mAh Li-Ion T6-cell of 18650 Li-lon battery pack 4000mAh Li-Ion option battery T65W 19V 3-pin AC adaptor Environment TTemperature TOperating: 5 oC to 35 oC TNon-operating: -20 oC to 65 oC THumidity (non-condensing) TOperating: 20% to 80% TNon-operating: 20% to 80% Dimensions and weight T400 (W) x 295 (D) x 31.4/39.9 (H) mm (15.75 x 11.61 x 1.24/1.57 inches) T3.79 kg (8.36 lbs.)
4Chapter 1 Block Diagram USB CDROM 20 PATA 27 27 Line Out DMI I/F HOST BUS DDR II ICH6-M LPC BUSPCI BUS Intel 910GM (UMA) Intel 915PM (DIS) CLK GEN.IDT CV125 400MHz 100MHz KBC INT_KB Touch Pad 400 MHzLVDS RGB BIOS ROM512 K 3 4, 5 6,7,8,9,10 11,12 15,16,17,18 31 29 MDC CardG1421BCodec OP AMP 27Azalia 26 21 MODEM Mobile CPU ALC861 13 CRT 14 LCD USB5 PORT HDD MINI USB BlueTooth Dothan ENE KB3910 PM39LV040-70JCE 30 30 22, 23 LAN10/100 RTL8110CL 27 Mic InInt. MIC In 28 Mini-PCI802.11A/B/G DDR II 400 MHz 11,12 400MHz 23 TXFM PCMCIA ONE SLOT RJ45 ENE CB1410PWR SW CP2211 24,2525 25 400MHz 21 INT.SPKR G792 19 SATA24,25SATA VRAMx4 24,25 Nvidia G72M-V 24,25 Xbus PCB Layer StackupL1: Signal 1 L2:VCC L3: Signal 2 L4: Signal 3 L5: GND L6: Signal 4 27 23 21 20 Golden Finger 30 27 Line In (co-lay)SATA 24,25 PCI MINI CARD 25 PCIE X1