Acer Aspire 8942g Service Guide
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Appendix B291 Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Microsoft Windows 7 with backwards compatibility with Windows XP. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 8942G Compatibility Test Report released by the Acer Mobile System Testing Department. Appendix B
292Appendix B Microsoft® Windows® 7 Environment Test ComponentBrandTy p eDescription 2nd HDD HGST N160GB5.4KS HDD HGST 2.5 5400rpm 160GB HTS545016B9A300 Panther B SATA LF F/W:C60F TOSHIBA N160GB5.4KS HDD TOSHIBA 2.5 5400rpm 160GB MK1655GSX Libra SATA LF F/W: FG011J WD N160GB5.4KS HDD WD 2.5 5400rpm 160GB WD1600BEVT- 22ZCTO ML160 SATA LF F/W:11.01A11 WD N320GB5.4KS HDD WD 2.5 5400rpm 320GB WD3200BEVT-22ZCT0 ML160 SATA LF F/W:11.01A11 WD N640GB5.4KS HDD WD 2.5 5400rpm 640GB WD6400BEVT- 22A0RT0, ML320 SATA 8MB LF F/W:01.01A01 CPU INTEL Ci3350M CPU Intel Core i3 350M PGA 2.26G 35W Arrandale, TJ90, VT, 3M L3 INTEL Ci5430M CPU Intel Core i5 430M PGA 2.26G ARD, up to SC 2.53G, 3M L3 INTEL Ci5520M CPU Intel Core i5 520M 2.4G 3M INTEL Ci5540M CPU Intel Core i5 540M 2.53G 3M INTEL Ci7620M CPU Intel Core i7 620M PGA 2.66G 4M INTEL Ci7720QM CPU Intel Core i7 720QM 1.6G 6M 1333 45W INTEL Ci7820QM CPU Intel Core i7 820QM 1.73G 8M 1333 45W Finger Print LTT SS801U LTT Finger Print SS801U HDD HGST N160GB5.4KS HDD HGST 2.5 5400rpm 160GB HTS545016B9A300 Panther B SATA LF F/W:C60F HGST N250GB5.4KS HDD HGST 2.5 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F/W:C60F HGST N250GB5.4KS HDD HGST 2.5 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm HGST N320GB5.4KS HDD HGST 2.5 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F/W: C60F HGST N320GB5.4KS HDD HGST 2.5 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm HGST N500GB5.4KS HDD HGST 2.5 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F/W:C60F HGST N500GB5.4KS HDD HGST 2.5 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm SEAGATE N160GB5.4KS HDD SEAGATE 2.5 5400rpm 160GB ST9160314AS Wyatt SATA LF F/W:0001SDM1 SEAGATE N250GB5.4KS HDD SEAGATE 2.5 5400rpm 250GB ST9250315AS Wyatt SATA LF F/W:0001SDM1 SEAGATE N320GB5.4KS HDD SEAGATE 2.5 5400rpm 320GB ST9320325AS Wyatt SATA LF F/W:0001SDM1 TOSHIBA N160GB5.4KS HDD TOSHIBA 2.5 5400rpm 160GB MK1655GSX Libra SATA LF F/W: FG011J
Appendix B293 TOSHIBA N250GB5.4KS HDD TOSHIBA 2.5 5400rpm 250GB MK2555GSX Libra SATA LF F/W:FG001J TOSHIBA N320GB5.4KS HDD TOSHIBA 2.5 5400rpm 320GB MK3263GSX SATA 8MB 68P LF F/W:FG020J TOSHIBA N500GB5.4KS HDD TOSHIBA 2.5 5400rpm 500GB MK5055GSX Libra SATA LF F/W:FG001J WD N160GB5.4KS HDD WD 2.5 5400rpm 160GB WD1600BEVT- 22ZCTO ML160 SATA LF F/W:11.01A11 WD N320GB5.4KS HDD WD 2.5 5400rpm 320GB WD3200BEVT-22ZCT0 ML160 SATA LF F/W:11.01A11 WD N640GB5.4KS HDD WD 2.5 5400rpm 640GB WD6400BEVT- 22A0RT0, ML320 SATA 8MB LF F/W:01.01A01 LAN Broadcom BCM57780 Broadcom BCM57780 LCD CMO NLED18.4WUXGAGL LED LCD CMO 18.4 WUXGA Glare N184H6-L02 LF 220nit 8ms 500:1 MEM ELPIDA SO1GBIII10 Memory ELPIDA SO-DIMM DDRIII 1066 1GB EBJ10UE8BDS0-AE-F LF 128*8 0.065um ELPIDA SO1GBIII10 Memory ELPIDA SO-DIMM DDRIII 1066 1GB EBJ11UE6BBS0-AE-F LF 64*16 0.065um ELPIDA SO2GBIII10 Memory ELPIDA SO-DIMM DDRIII 1066 2GB EBJ21UE8BBS0-AE-F LF 128*8 0.065um ELPIDA SO2GBIII10 Memory ELPIDA SO-DIMM DDRIII 1066 2GB EBJ21UE8BDS0-AE-F LF 128*8 0.065um HYNIX SO1GBIII10 Memory HYNIX SO-DIMM DDRIII 1066 1GB HMT112S6BFR6C-G7 N0 LF 64*16 0.055um HYNIX SO2GBIII10 Memory HYNIX SO-DIMM DDRIII 1066 2GB HMT125S6BFR8C-G7 N0 LF 128*8 0.055um NANYA SO1GBIII10 Memory NANYA SO-DIMM DDRIII 1066 1GB NT1GC64BH8A1PS-BE LF 64*16 0.07um NANYA SO2GBIII10 Memory NANYA SO-DIMM DDRIII 1066 2GB NT2GC64B8HA1NS-BE LF 128*8 0.07um NONE SO4GBIII10 Memory NONE SO-DIMM DDRIII 1066 4GB dummy P/ N LF SAMSUNG SO1GBIII10 Memory SAMSUNG SO-DIMM DDRIII 1066 1GB M471B2873EH1-CF8 LF 64*16 0.055um SAMSUNG SO2GBIII10 Memory SAMSUNG SO-DIMM DDRIII 1066 2GB M471B5673EH1-CF8 LF 128*8 0.055um SAMSUNG SO1GBIII13 Memory SAMSUNG SO-DIMM DDRIII 1333 1GB M471B2873FHS-CH9 LF 128*8 46nm SAMSUNG SO2GBIII13 Memory SAMSUNG SO-DIMM DDRIII 1333 2GB M471B5673FH0-CH9 LF 128*8 46nm NB Chipset INTEL HM55 NB Chipset Intel CS BD82HM55 ODD HLDS NBDCB4XS ODD HLDS BD COMBO 12.7mm Tray DL 4X CT21N LF W/O bezel 1.00 SATA (HF + Windows 7) HLDS NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT20N LF W/O bezel SATA ComponentBrandTy p eDescription
294Appendix B HLDS NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT30N LF W/O bezel SATA (HF + Windows 7) PANASONIC NBDRW4XS ODD PANASONIC BD RW 12.7mm Tray DL 4X UJ230A LF W/O bezel FW 1.10 SATA (Windows 7) PANASONIC NBDRW4XS ODD PANASONIC BD RW 12.7mm Tray DL 4X UJ240A LF W/O bezel SATA (HF+Windows 7) PLDS NBDCB4XS ODD PLDS BD COMBO 12.7mm Tray DL 4X DS-4E1S LF W/O bezel SATA (Windows 7) PLDS NSM8XS ODD PLDS Super-Multi DRIVE 12.7mm Tray DL 8X DS-8A3S LF W/O bezel SATA PLDS NSM8XS ODD PLDS Super-Multi DRIVE 12.7mm Tray DL 8X DS-8A4SH LF W/O bezel SATA (HF + Windows 7) SONY NBDCB4XS ODD SONY BD COMBO 12.7mm Tray DL 4X BC- 5500H LF W/O bezel SATA (HF + Windows 7) SONY NBDCB4XS ODD SONY BD COMBO 12.7mm Tray DL 4X BC- 5500S LF W/O bezel FW 1.E1 SATA (Windows 7) SONY NSM8XS ODD SONY Super-Multi DRIVE 12.7mm Tray DL 8X AD-7580S LF W/O bezel SATA SONY NSM8XS ODD SONY Super-Multi DRIVE 12.7mm Tray DL 8X AD-7585H LF W/O bezel SATA (HF + Windows 7) TOSHIBA NSM8XS ODD TOSHIBA Super-Multi DRIVE 12.7mm Tray DL 8X TS-L633B LF W/O bezel SATA TOSHIBA NSM8XS ODD TOSHIBA Super-Multi DRIVE 12.7mm Tray DL 8X TS-L633C LF W/O bezel SATA (HF + Windows 7) Remote Controller Fomosa21 RC804V-B Fomosa21 Remote Controller RC804V-B EU Formosa21 RC804V-B Formosa21 Remote Controller RC804V-B EN Formosa21 RC804V-B Formosa21 Remote Controller RC804V-B SC Formosa21 RC804V-B Formosa21 Remote Controller RC804V-B TC TV Antenna Passive Antenna Avermedia Di-Pole passive TV Antenna TV Tuner DVB-T Mini-card DVB-T Mini-card TT-1260DA w/DiBCOM DIB7070P+DiB0700C rev.D DVB-T Mini-card DVB-T Mini-card TT-1281DA w/DiBCOM DIB7770 VGA Chip AMD BROADWAY_PRO AMD BROADWAY_PRO 40nm 29mm*29mm M2 package AMD MADISON_PRO AMD MADISON_PRO 40nm 29mm*29mm M2 package VRAM 1G-DDR3 (64*16*8) 1G-DDR3 64*16*8 WiFi Antenna WNC PIFA PIFA Wireless LAN Foxconn 3rd WiFi 2x2 BGN Foxconn Wireless LAN Atheros HB93 2x2 BGN (HM) INTEL INT6200H Lan Intel WLAN 622AN.HMWG INTEL INT6300H Lan Intel WLAN 633AN.HMWG ComponentBrandTy p eDescription
Appendix C295 Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acers Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acers Notebook, Desktop and Server models including: • Service guides for all models • Users manuals • Bios updates • Software utilities • Spare parts lists • TABs (Technical Announcement Bulletin) For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are: • Detailed information on Acers International Travelers Warranty (ITW) • Returned material authorization procedures • An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries. We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us. Appendix C
297 A AFLASH Utility 39 B Battery Pack Removing 52 BIOS ROM type 17 vendor 17 Version 17 BIOS Utility 31–39 Boot 37 Exit 38 Navigating 31 Onboard Device Configuration 35 Save and Exit 38 Security 34 System Security 38 Bluetooth Board Removing 94, 158 Board Layout Top View 207 C Camera Board Removing (flush) 127 Removing (standard) 117 Replacing (flush) 136 Replacing (standard) 130 Common Problems 192 CPU 110 Replacing 144 D DIMM Modules Removing 62 Display 4 E Express Dummy Card Removing 53 External Module Disassembly Flowchart 51 F Features 1 Flash Utility 39 Flush Bezel Disassembly Flowchart 120 Flush LCD Bezel Removing 123 FP Reader Bracket Removing 89, 164 FPC Cable Removing (flush) 128 Removing (standard) 118 FRU (Field Replaceable Unit) List 211 G Graphics Card Removing 109, 145 Graphics Card Heatsink Removing 108, 146 H HDD Cover Removing 55 HDD1 Removing 58 HDD2 Removing 60 Hinge Supports Removing 105, 149 Hot Keys 12 I Indicators 11 Intermittent Problems 201 Internal Microphone Failure 199 Internal Speaker Failure 198 J Jumper and Connector Locations 207 K Index
298 Kensington Lock Bracket Removing 101, 153 Keyboard Removing 69 Keyboard Failure 196 L Launch Board Removing 81, 171 LCD Bezel Replacing (flush) 140 Replacing (standard) 134 LCD Bezel Cap Removing (flush) 121 Replacing (flush) 142 LCD Brackets Removing (flush) 128 Removing (standard) 118 Replacing (flush) 136 Replacing (standard) 130 LCD Cable Replacing (flush) 136 Replacing (standard) 130 LCD Failure 195 LCD Module Disassembly 111 Removing 74 LCD Module Reassembly Procedure 130 LCD Panel Removing (flush) 125 Removing (standard) 115 Replacing (flush) 136 Replacing (standard) 130 Left Hinge Support Removing 105, 149 Lower Cover Disassembly Flowchart 68 Lower Covers Removing 55 M Main Module Reassembly Procedure 144 Main Unit Disassembly Flowchart 67 Mainboard Removing 99 Replacing 154 Media Board Removing 85, 167 Memory Check 192 Memory Cover Removing 55 Model Definition 228 N No Display Issue 193 O ODD Removing 56 Online Support Information 295 Optical Drive Module Removing 56 P Panel 5 Bottom 10 left 5 PC Card 11 Power Board Removing 73 Power On Failure 192 Power Saving Board Removing 98, 155 Power Saving Board FFC Removing 84, 168 Primary Hard Disk Drive Module Removing 58 R Reassembly Main Module 144 Right Hinge Support Removing 105, 149 S SD Dummy Card Removing 54 Secondary Hard Disk Drive Module Removing 60
299 Speaker Module Removing 106, 148 Standard Bezel Disassembly Flowchart 111 Standard LCD Bezel Removing 112 Subwoofer Removing 103, 150 Switch Cover Removing 71, 180 System Block Diagram 4 T Test Compatible Components 291 Thermal Grease 146, 147 Thermal Module Removing 107 Replacing 147 TouchPad Board Removing 90, 161 TouchPad Failure 197 TouchPad Lock Board Removing 87, 165 Troubleshooting Built-in KB Failure 196 Internal Microphone 199 Internal Speakers 198 LCD Failure 195 No Display 193 Other Failures 201 Power On 192 TouchPad 197 TV Tuner Antenna Removing 102, 152 TV Tuner Module Removing 63, 185 U Undetermined Problems 202 Upper Cover Removing 77 Upper Cover Disassembly Flowchart 67 USB Board Removing 96, 156 utility BIOS 31–39 V Volume Control Board Removing 82, 169 W Windows 2000 Environment Test 292 WLAN Board 65 WLAN Cover Removing 55 WLAN Module Removing 65