Acer Aspire 7540 Service Guide
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Aspire 7736/7736Z/7336 Series Aspire 7540 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw
II Revision History Please refer to the table below for the updates made on Aspire 7736/7736Z/7336 and Aspire 7540 Series service guide. DateChapterUpdates
III Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
IV Conventions The following conventions are used in this manual: SCREEN MESSAGESDenotes actual messages that appear on screen. NOTEGives bits and pieces of additional information related to the current topic. WARNINGAlerts you to any damage that might result from doing or not doing specific actions. CAUTIONGives precautionary measures to avoid possible hardware or software problems. IMPORTANTReminds you to do specific actions relevant to the accomplishment of procedures.
V Preface Before using this information and the product it supports, please read the following general information. 1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acers global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
VII Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Easy-Launch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Touchpad Basics (with fingerprint reader) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Touchpad basics (with two-click buttons) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Lock Keys and numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Special Key (only for certain models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Windows Mobility Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Using the System Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Acer Bio-Protection (only for certain models) . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Acer GridVista (dual-display compatible) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 System Utilities 27 BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Remove HDD Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Machine Disassembly and Replacement 41 Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Removing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Removing the Back Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Removing the Wireless LAN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Removing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Removing the Heatsink Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Removing the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Removing the Middle Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Separating the Upper Case from the Lower Case . . . . . . . . . . . . . . . . . . . . . . .63 Removing the Fingerprint/Button and Touchpad Boards . . . . . . . . . . . . . . . . . .66
VIII Table of Contents Removing the USB Board Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Removing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Removing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Removing the Microphone Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Removing the Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Removing the LCD panel with the Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Removing the LCD Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Removing the Web Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Removing the FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Removing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Troubleshooting 85 System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 External Optical Disk Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 Phoenix BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Connector Locations 103 Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 FRU (Field Replaceable Unit) List 111 Aspire 7736/7736Z/7336 Series and Aspire 7540 Series Exploded Diagram . . . . .112 Model Definition and Configuration 143 Aspire 7736/7736Z/7336 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Test Compatible Components 171 Microsoft® Windows® Vista Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . .172 Online Support Information 175 Index 177
Chapter 11 Features Below is a brief summary of the computer’s many features: Platform For Aspire 7736/7736Z/7336 Series •Intel® Centrino® 2 processor technology, featuring: •Intel® Core™2 Duo processor •Intel Celeron processor •Mobile Intel® PM45/GM45/GL40 Express Chipset* •Intel® Wireless WiFi Link 5100/5300* •Intel® Pentium® mobile processor* •Mobile Intel® GM45/GL40 Express Chipset* •Acer InviLink™ Nplify™ 802.11b/g/Draft-N* •Acer InviLink™ 802.11b/g* For Aspire 7540 Series •AMD Better By Design Program, featuring: •AMD Turion™ II Ultra dual-core processor* •AMD Turion™ II dual-core processor* •AMD Athlon™ 64 II dual-core processor* •AMD M880G Chipset •Acer InviLink™ Nplify™ 802.11b/g/Draft-N* •Acer InviLink™ 802.11b/g* System Memory •Dual-channel SDRAM support •Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two soDIMM modules Display and graphics •16:9 aspect ratio •17.3 HD+ 1600 x 900 For Aspire 7736/7736Z/7336 Series •Mobile Intel® GL40 Express Chipset •Mobile Intel® GM45 Express Chipset* •NVIDIA® GeForce® G210M* For Aspire 7540 Series •ATI Mobility Radeon™ HD 4570* •ATI Radeon™ HD 4200 Graphics* System Specifications Chapter 1
2Chapter 1 •Screen resolution support For UMA models: 640x480, 720x480, 800x480, 800x600, 1024x480, 1024x600, 1024x768, 1152x864, 1280x600, 1280x720, 1280x768, 1600x900 • For Discrete models: 800x600, 1024x768, 1152x862, 1280x720, 1280x768, 1280*800, 1360*768, 1600x900 Storage subsystem •2.5 hard disk drive •Optical drive options: •Blu-ray Disc™/DVD-Super Multi double-layer drive* •DVD-Super Multi double-layer drive* •Multi-in-1 card reader Special keys and controls •103-/104-/107-key keyboard •Touchpad pointing device Audio •Dolby®-optimized surround sound system with two built-in stereo speakers •True 5.1-channel surround sound output •High-definition audio support •S/PDIF (Sony/Philips Digital Interface) support for digital speakers •MS-Sound compatible •Built-in microphone Communication •Integrated Acer Crystal Eye webcam* •WLAN: •Intel® Wireless WiFi Link 5100/5300 (For Aspire 7736/7736Z/7336 Series) •Acer InviLink™ Nplify™ 802.11b/g/Draft-N* •Acer InviLink™ 802.11b/g* •WPAN: Bluetooth® 2.1+Enhanced Data Rate (EDR)* •LAN: Gigabit Ethernet; Wake-on-LAN ready •Modem: 56K ITU V.92; Wake-on-Ring ready I/O Ports •Acer Bio-Protection fingerprint reader* (For Aspire 7736/7736Z/7336 Series) •Multi-in-1 card reader (SD/MMC/MS/MS PRO/xD) •USB 2.0 port •HDMI™ port with HDCP support •External display (VGA) port •Headphones/speaker/line-out jack with S/PDIF support •Microphone-in jack •Line-in jack •Ethernet (RJ-45) port