Acer Aspire 6935g Service Guide

							Aspire 6935G Series
Service Guide
PRINTED IN TAIWAN Service guide files and updates are available
on the ACER/CSD web; for more information, 
please refer to http://csd.acer.com.tw 
						

							II
Revision History
Please refer to the table below for the updates made on Aspire 6935G service guide.
DateChapterUpdates 
						

							III
Copyright
Copyright © 2008 by Acer Incorporated.  All rights reserved.  No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software.  
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
						

							IV
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear 
on screen.
NOTEGives bits and pieces of additional 
information related to the current 
topic.
WARNINGAlerts you to any damage that might 
result from doing or not doing specific 
actions.
CAUTIONGives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANTReminds you to do specific actions 
relevant to the accomplishment of 
procedures. 
						

							V
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, please contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
not be noted in the printed Service Guide.  For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
service of customer machines. 
						

							VI 
						

							VII
Table of Contents
System Specifications  1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Board Layort  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Bottom view  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Your Acer Notebook tour   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Front View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Left View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Right View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Base View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Easy-Launch Buttons   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Touchpad Basics   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Using the Keyboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Lock Keys and embedded numeric keypad   . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Windows Keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Special Key  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
The Euro symbol  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
The US dollar sign   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Acer Empowering Technology   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Empowering Technology password   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Acer eAudio Management   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Acer ePower Management    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Acer eDataSecurity Management (for selected models)   . . . . . . . . . . . . . . . . . .24
Acer eRecovery Management   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Acer eSettings Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Using the System Utilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Hardware Specification and Configurations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
System Utilities 39
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Invoking BIOS Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Main   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Advanced   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Exit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
BIOS Flash Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
HDD unlock Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Machine Disassembly and Replacement  53
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Before You Begin   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Disassembly Procedure Flowchard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Removing the Battery Pack   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Removing HDD/Wirless Cover/RAM Module/Wireless LAN Card/TV Tunder Card/
System Fan/ Thermal Module/CPU/ODD/Dummy cards   . . . . . . . . . . . . . . . . . .58
Disassembling the Main Unit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Disassembling the External Modules   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 
						

							VIII
Table of Contents
Troubleshooting 69
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
External Diskette Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
External CD-ROM Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Keyboard or Auxiliary Input Device Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Touchpad Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Power-On Self-Test (POST) Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Phoenix BIOS Beep Codes   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Jumper and Connector Locations  87
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Bottom View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
FRU (Field Replaceable Unit) List  91
Aspire 6935G Exploded Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Aspire 6935G FRU List  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 
						

							Chapter 11
Features
Below is a brief summary of the computer’s many feature:
Operating system
‰Windows Vista™
NOTE:  Windowsl
® VistaTM Capable PCs come with Windows® XP installed, and can be upgraded to
Windows® VistaTM. For more information on Windows® VistaTM and how to upgrade, go to:
Microsoft.com/windowsvista
Platform
‰ Intel® Centrino® Duo mobile processor technology, featuring:
z Intel
® Core™2 Duo mobile processor
z Mobile Intel
® GM975/PM975 Express Chipset
z Intel
® Wireless WiFi Link Wi-Fi CERTIFIED® network connection
z Intel
® PRO/Wireless Wi-Fi CERTIFIED® network connection
System Memory
‰  Dual-Channel DDR3 SDRAM support
‰  Up to 2  GB of DDR3 1066 MHz memory, upgradeable to 4  GB using  two soDIMM modules
Display and graphics
‰ Mobile Intel® GM975/PM975 Express Chipset (for selected models)
‰ NVIDIA
® GeForce® 9500M GS with 512MB of dedicated VRAM  supporting TurboCache™ (for selected 
models)
TV-tuner
‰ Digital TV-tuner supporting DVB-T
Audio
‰Dolby® -certified surround sound system with two built-in stereo speakers and one subwoofer     
supporting lowfrequency effects
‰ S/PDIF (Sony/Philips Digital Interface) support for digital speakers
‰ Built-in stereo microphones
System Specifications
Chapter  1 
						

							2Chapter 1
Storage subsystem
‰2.5 hard disk drive
‰Optical drive options:
zBlu-ray Disc™ (BD) drive (for selected models)
zDVD-Super Multi double-layer drive
‰6-in-1 card reader
Input devices
‰88-/89-key keyboard
‰Touchpad pointing device
‰Acer CineDash media console capacitive human interface device, including: capacitive human interface 
device
Communication
‰Acer Video Conference, featuring:
zIntegrated Acer Crystal Eye webcam
zAcer Video Conference Manager software
zAcer PureZone technology
zOptional Acer Xpress VoIP phone
‰WLAN: Intel
® Wireless WiFi Link network connection or Intel® PRO/Wireless network connection
‰WPAN: Bluetooth
® 2.0+EDR
‰LAN: Gigabit Ethernet, Wake-on-LAN ready
‰Modem: 56K ITU V.92
I/O Ports
‰ExpressCard™/54 slot
‰6-in-1 card reader (SD™, MMC, MMCplus™, MS, MS PRO, xD)
‰Four USB 2.0 ports
‰HDMI™ port with HDCP support (for selected models)
‰Consumer infrared (CIR) port
‰External display (VGA) port
‰Headphone/speaker/line-out jack with S/PDIF support
‰Microphone-in jack
‰Line-in jack
‰Ethernet (RJ-45) port
‰Modem (RJ-11) port
NOTE: HDCP is acronym for High-bandwidth Digital Content Protection. An encryption system for enforcing 
digital rights management (DRM) over DVI and HDMI interfaces.