Acer Aspire 5930z Service Guide

							Aspire 5930/5930Z/5730Z Series
Service Guide
    
                                                                                                                                     PRINTED IN TAIWAN Service guide files and updates are available
on the ACER/CSD web; for more information, 
please refer to http://csd.acer.com.tw 
						

							II
Revision History
Please refer to the table below for the updates made on Aspire 5930/5930Z/5730Z Series service guide.
DateChapterUpdates 
						

							III
Copyright
Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the 
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software. 
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
						

							IV
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear 
on screen.
NOTEGives bits and pieces of additional 
information related to the current 
topic.
WARNINGAlerts you to any damage that might 
result from doing or not doing specific 
actions.
CAUTIONGives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANTReminds you to do specific actions 
relevant to the accomplishment of 
procedures. 
						

							V
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, please contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
available on your regional web or channel. If, for whatever reason, a part number change is made, it will 
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
service of customer machines. 
						

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							VII
Table of Contents
System Specifications  1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Your Acer Notebook tour   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Right View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Easy-Launch Buttons   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Touchpad Basics (with fingerprint reader)   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Touchpad basics (with two-click buttons)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Using the Keyboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Lock Keys and embedded numeric keypad   . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Windows Keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
Special Key (only for certain models)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Acer Empowering Technology   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Launching Acer Empowering Technology   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Empowering Technology password   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Acer eAudio Management (only for certain models)  . . . . . . . . . . . . . . . . . . . . . .21
Acer ePower Management  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Acer eDataSecurity Management (only for certain models)  . . . . . . . . . . . . . . . .23
Acer eRecovery Management   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  24
Acer eSettings Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
Windows Mobility Center   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Using the System Utilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Acer GridVista (dual-display compatible)   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Hardware Specifications and Configurations   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
System Utilities  39
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Navigating the BIOS Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Main   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Intel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Exit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
BIOS Flash Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Remove HDD/BIOS Utility   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Machine Disassembly and Replacement  57
Disassembly Requirements   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  58
Disassembly Process  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
External Module Disassembly Process   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
External Modules Disassembly Flowchart   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  60
Removing the SD dummy card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Removing the ExpressCard dummy card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  61
Removing the Lower Cover   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Removing the DIMM  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Removing the WLAN Board Modules  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  63
Removing the TV Tuner Board Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Removing the Modem Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 
						

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Table of Contents
Removing the Hard Disk Drive Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Removing the Optical Drive Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  68
Main Unit Disassembly Process  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Main Unit Disassembly Flowchart  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Removing the Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Removing the Middle Cover  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Removing the Power Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Removing the Heatsink Fan Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  75
Removing the CPU and VGA Heatsink Module . . . . . . . . . . . . . . . . . . . . . . . . .  76
Removing the CPU  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  77
Removing the VGA Board (Discrete Model only)  . . . . . . . . . . . . . . . . . . . . . . . .78
Removing the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Separating the Upper Case from the Lower Case . . . . . . . . . . . . . . . . . . . . . . .  81
Removing the Media Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Removing the E-key Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Removing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  89
Removing the Launch Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Removing the Fingerprint and Touchpad Module  . . . . . . . . . . . . . . . . . . . . . . . .91
Removing the Main Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Removing the USB Board Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  97
Removing the Audio Board Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Removing the Subwoofer and the Bluetooth Modules   . . . . . . . . . . . . . . . . . . .100
 LCD Module Disassembly Process  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
LCD Module Disassembly Flowchart   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Removing the LCD Bezel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Removing the LCD module with the Brackets . . . . . . . . . . . . . . . . . . . . . . . . .  104
Removing the FPC Cable  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Removing the LCD Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Removing the Antennas  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Removing the Web Camera  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Troubleshooting  111
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  112
External CD-ROM Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Keyboard or Auxiliary Input Device Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Touchpad Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Power-On Self-Test (POST) Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Phoenix BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  120
Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  125
Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Jumper and Connector Locations  131
Top and Bottom View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Clearing Password Check and BIOS Recovery  . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
BIOS Recovery by Crisis Disk   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
FRU (Field Replaceable Unit) List  135
Aspire 5930/5930Z/5730Z Series Exploded Diagram   . . . . . . . . . . . . . . . . . . . . . . .136
Aspire 5930/5930Z/5730Z Series  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146 
						

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Table of Contents
Model Definition and Configuration  146
Test Compatible Components  169
Microsoft® Windows® Vista Environment Test   . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Online Support Information  173
Index 175 
						

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Table of Contents