Acer Aspire 5740 Service Guide

							Chapter 493
B9h Prepare Boot
BAh Initialize DMI parameters
BBh Initialize PnP Option ROMs
BCh Clear parity checkers
BDh Display MultiBoot menu
BEh Clear screen (optional)
BFh Check virus and backup reminders
C0h Try to boot with INT 19
C1h Initialize POST Error Manager (PEM)
C2h Initialize error logging
C3h Initialize error display function
C4h Initialize system error handler
C5h PnPnd dual CMOS (optional)
C6h Initialize notebook docking (optional)
C7h Initialize notebook docking late
C8h Force check (optional)
C9h Extended checksum (optional)
D2h Unknown interrupt
CodeBeeps
E0h Initialize the chipset
E1h Initialize the bridge
E2h Initialize the CPU
E3h Initialize the system timer
E4h Initialize system I/O
E5h Check force recovery boot
E6h Checksum BIOS ROM
E7h Go to BIOS
E8h Set Huge Segment
E9h Initialize Multi Processor
EAh Initialize OEM special code
EBh Initialize PIC and DMA
ECh Initialize Memory type
EDh Initialize Memory size
EEh Shadow Boot Block
EFh System memory test
F0h Initialize interrupt vectors
F1h Initialize Run Time Clock
F2h Initialize video
F3h Initialize System Management Mode
F4h 1 Output one beep before boot
CodeBeepsPOST Routine Description 
						

							94Chapter 4
F5h Boot to Mini DOS
F6h Clear Huge Segment
F7h Boot to Full DOS
CodeBeeps 
						

							Chapter 495
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / ErrorAction in Sequence
LCD backlight doesnt work
LCD is too dark
LCD brightness cannot be adjusted
LCD contrast cannot be adjustedEnter BIOS Utility to execute “Load Setup Default Settings”, 
then reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key doesnt 
work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Unreadable LCD screen 
Missing pels in characters
Abnormal screen 
Wrong color displayedReconnect the LCD connector
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
LCD has extra horizontal or vertical lines 
displayed.LCD inverter ID
LCD inverter
LCD cable
LCD
System board
Indicator-Related Symptoms
Symptom / ErrorAction in Sequence
Indicator incorrectly remains off or on, but 
system runs correctlyReconnect the inverter board
Inverter board
System board
Power-Related Symptoms
Symptom / ErrorAction in Sequence
Power shuts down during operation Power source (battery pack and power adapter). See “Power 
System Check” on page 85. 
Battery pack
Power adapter
Hard drive & battery connection board
System board
The system doesn’t power-on. Power source (battery pack and power adapter). See “Power 
System Check” on page 85. 
Battery pack
Power adapter
Hard drive & battery connection board
System board 
						

							96Chapter 4
The system doesn’t power-off. Power source (battery pack and power adapter). See “Power 
System Check” on page 85. 
Hold and press the power switch for more than 4 seconds. 
System board
Battery can’t be charged See “Check the Battery Pack” on page 86. 
Battery pack
System board
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card 
(PCMCIA) PCMCIA slot assembly
System board
PCMCIA slot pin is damaged. PCMCIA slot assembly
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory count (size) appears different from 
actual size.Enter BIOS Setup Utility to execute “Load Default Settings, 
then reboot system.
DIMM
System board
Speaker-Related Symptoms
Symptom / ErrorAction in Sequence
In Windows, multimedia programs, no 
sound comes from the computer. Audio driver
Speaker
System board
Internal speakers make noise or emit no 
sound.Speaker
System board
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
The system will not enter hibernation See “Save to Disk (S4)” on page 20.
Keyboard (if control is from the keyboard)
Hard disk drive
System board
The system doesnt enter hibernation mode 
and four short beeps every minute.Press Fn+
o and see if the computer enters hibernation 
mode.
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
System board
The system doesn’t enter standby mode 
after closing the LCDSee “Save to Disk (S4)” on page 20.
LCD cover switch
System board Power-Related Symptoms
Symptom / ErrorAction in Sequence 
						

							Chapter 497
The system doesnt resume from 
hibernation mode.See “Save to Disk (S4)” on page 20.
Hard disk connection board
Hard disk drive
System board
The system doesnt resume from standby 
mode after opening the LCD.See “Save to Disk (S4)” on page 20.
LCD cover switch
System board
Battery fuel gauge in Windows doesn’t go 
higher than 90%. Remove battery pack and let it cool for 2 hours.
Refresh battery (continue use battery until power off, then 
charge battery).
Battery pack
System board
System hangs intermittently. Reconnect hard disk/CD-ROM drives. 
Hard disk connection board
System board
Peripheral-Related Symptoms
Symptom / ErrorAction in Sequence
System configuration does not match the 
installed devices. Enter BIOS Setup Utility to execute “Load Default Settings”, 
then reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching
System board
USB does not work correctly System board
Print problems. Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board
Serial or parallel port device problems. Device driver
Device cable
Device
System board
Keyboard/Touchpad-Related Symptoms
Symptom / ErrorAction in Sequence
Keyboard (one or more keys) does not 
work.Reconnect the keyboard cable.
Keyboard
System board
Touchpad does not work. Reconnect touchpad cable.
Touchpad board
System board Power Management-Related Symptoms
Symptom / ErrorAction in Sequence 
						

							98Chapter 4
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined 
Problems” on page 100. Modem-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly. Modem phone port
modem combo board
System board 
						

							Chapter 499
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a 
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement 
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.If no error is detected, do not replace any FRU.
3.If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.  
						

							100Chapter 4
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, 
whether a short circuit is suspected, or whether the system is inoperative. 
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power 
System Check” on page 85.):
1.Power-off the computer.
2.Visually check them for damage. If any problems are found, replace the FRU.
3.Remove or disconnect all of the following devices:
•Non-Acer devices
•Printer, mouse, and other external devices
•Battery pack
•Hard disk drive
•DIMM 
•CD-ROM/Diskette drive Module
•PC Cards
4.Power-on the computer.
5.Determine if the problem has changed.
6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
•System board
•LCD assembly 
						

							Chapter 5101
Main Board 
Top View
No.CodeConnector
1 SPKR_L1 Left speaker cable connector
2 KB1 Keyboard cable connector
3 AMIC1 MIC cable connector
4 SPKR_R1 Right speaker cable connector
5 PSCN1 Volume button board cable connector
6 TPCN1 Touchpad board cable connector
7 FPCN1 Fingerprint cable connector 
8 RTC1 RTC battery connector
9 USBCN1 USB cable connector
Connector Locations
Chapter 5 
						

							102Chapter 5
Bottom View
No.CodeConnector
1 BT1 Bluetooth board cable connector
2 LOUT1 Headphone/speaker/line-out jack
3 MICIN1 Microphone-in jack
4 LIN1 Line-in port
5 USB1 & USB3 USB 2.0 ports
6CRT1 VGA port
7 FAN1 Heatsink fan cable connector
8 HDMI1 HDMI port
9 RJ45 Ethernet port
10 DCIN1 DC-in port
11 CPU1 CPU socket