Acer Aspire 5738dzg Service Guide

							Chapter 123
Loading mechanism Load: Manual
Release: (a) Electrical Release (Release Button)
               (b) Release by ATAPI command 
               (c) Emergency Release
Power Requirement
Input Voltage 5 V +/- 5% (Operating) 
Blu-Ray Disc Drive
ItemSpecification
Vendor & model name HLDS BD COMBO DRIVE TRAY DL 4X CT10 LF
PANASONIC BD COMBO 12.7mm Tray DL 4X UJ-130A
Performance 
SpecificationWith CD Disc With DVD Disc With Blu-ray Disc
Transfer rate (KB/sec) Sustained:
Max 3.6Mbytes/secSustained:
Max 10.08Mbytes/secSustained:
Max 11 Mbytes/sec
Buffer Memory 2MB 4.5 MB
Interface SATA
Applicable disc format Applicable disc format
CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video CD, Cd-
Extra (CD+), CD-text
DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, 
DVD-RAM, DVD+R, DVD+R DL, DVD+RW
CD:
CD-DA (Red Book) - Standard Audio CD & CD-TEXT 
CD-ROM (Yellow Book Mode1 & 2) - Standard Data
CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session
CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge)
CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video
Video-CD (White Book) - MPEG1 Video
CD-R (Orange Book Part)
CD-RW & HSRW (Orange Book Part Volume1 & Volume 2
Super Audio CD (SACD) Hybrid type 
US & US+ RW
DVD:
DVD-ROM (Book 1.02), DVD-Dual
DVD-Video (Book 1.1)
DVD-R (Book 1.0, 3.9G) 
DVD-R (Book 2.0, 4.7G) - General & Authoring
DVD+R (Version 1.0) 
DVD+RW
DVD-RW (Non CPRM & CPRM)
DVD+/-R Dual 
Blu-Ray:
BD-R, BD-R DL, BD-RE, BD-RE DL Optical Disc Drive
ItemSpecification 
						

							24Chapter 1
Loading mechanism Load: Manual
Release: (a) Electrical Release (Release Button)
               (b) Release by ATAPI command 
               (c) Emergency Release
Power Requirement
Input Voltage 5 V +/- 5% (Operating) 
Audio Interface
ItemSpecification
Audio Controller Realtek ALC888S-VC
Audio onboard or optional Built-in
Mono or Stereo Stereo
Resolution 18 bit stereo full duplex
Compatibility HD audio Interface; S/PDIF output for PCM or AC-3 
content
Sampling rate 1Hz resolution VSR (Variable Sampling Rate)
Internal microphone Yes
Internal speaker / Quantity Yes/2.1 (2W speakers)
Video 
ItemSpecification
Chipset Aspire 5738G/5738ZG:  
•Mobile Intel® GL40 Express Chipset*
•Mobile Intel® GM45 Express Chipset*
•NVIDIA® GeForce® G105M*
Aspire 5738DG/5738DZG, Aspire 5542G and 
Aspire 5536G : 
•ATI Radeon™ HD 3200 Graphics*
•ATI Mobility Radeon™ HD 4570*
Memory size 1 GB DDR3
USB
ItemSpecification
Chipset Aspire 5738DG/5738DZG/5738G/5738ZG/5738Z/5738/
5338 Series: ICH-9M
Aspire 5536/5536G/5236 Series: AMD SB700/
USB Compliancy Level 2.0
OHCI USB 1.1 and USB 2.0 Host controller
Number of USB ports 4
Location  Two on the right side/two on the left side
Serial port function control Enable/Disable by BIOS SetupBlu-Ray Disc Drive
ItemSpecification 
						

							Chapter 125
  System Board Major Chips
Item Controller
Core logic Aspire 5738DG/5738DZG/5738G/5738ZG/5738Z/5738/
5338 Series: Mobile Intel® GM45/GL40/PM45 
Aspire 5536/5536G/5236 Series: ATI RS780MN
USB 2.0 Aspire 5738DG/5738DZG/5738G/5738ZG/5738Z/5738/
5338 Series: Intel 
ICH-9M
Aspire 5536/5536G/5236 Series: AMD SB700
Super I/O controller N/A
MODEM Aspire 5738DG/5738DZG/5738G/5738ZG/5738Z/5738/
5338 Series:
Foxconn Delphi-AM5 V2H 1.5_3.3v AUS T60M951
Aspire 5536/5536G/5236 Series: 
Lite-On Conexant -Unizion 1.5_3.3v AUS RD02-D330
Bluetooth Foxconn Bluetooth FOX_BRM_2.0 F/W 300;
Foxconn Bluetooth BRM 2046 BT2.1
Wireless 802.11 b/g/n Aspire 5738DG/5738DZG/5738G/5738ZG/5738Z/5738/
5338 Series: Unex HB95;Lan Intel WLAN 533AN_MMWG 
Shirley Peak/Foxconn Wireless LAN Wireless LAN Ralink 
RT2700E 1x2 BGN
Aspire 5536/5536G/5236: Foxconn Wireless LAN Atheros 
AR5B91 1x2 BGN/Foxconn Wireless LAN Wireless LAN 
Ralink RT2700E 1x2 BGN
6 in 1 Card Reader Realtek USB Card Reader
Audio Codec Realtek ALC888s Azalia
Keyboard
ItemSpecification
Keyboard controller NS PC97541V
Total number of keypads 105/106-key keyboard
Windows logo key Yes
Internal & external keyboard work 
simultaneouslyPlug USB keyboard to the USB port directly: Yes
Battery
ItemSpecification
Vendor Sony/Sanyo/Simplo
Battery Type Li-ion
Pack capacity  8-cell 4800mAh/6-cell 4400mAh
Number of battery cell 8/6
Package configuration 4 cells in series, 2 series in parallel/
3 cells in series, 2 series in parallel/ 
						

							26Chapter 1
   
LCD 15.6” inches
ItemSpecification
Vendor & model name AUO /CMO/LPL/Samsung/ARISAWA
Screen Diagonal (mm) 15.6 inches
Display resolution (pixels) 15.6 Full HD 1920 x 1080/15.6 HD+ 1680 x 945
Pixel Pitch 0.204 x 0.204
Pixel Arrangement R.G.B. Vertical Stripe
Display Mode Normally White
Typical White Luminance (NIT)
also called Brightness220
Luminance Uniformity 1.25 max.
Contrast Ratio 400 typical
Response Time msec 8
Nominal Input Voltage VDD +3.3V
Viewing Angle (degree)
Horizontal: Right/Left
Vertical: Upper/Lower45/45
15/35
Temperature Range( C)
Operating
Storage (shipping)0 to +50
-40 to +60
AC Adaptor
ItemSpecification
Input  100-240V~ 1.5A, 50-60Hz/
Output  90W 19V 4.74A; 65W 19V
System Power Management
ACPI modePower Management
Mech. Off (G3) All devices in the system are turned off completely.
Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned 
off completely.
Working (G0/S0) Individual devices such as the CPU and hard disc may be 
power managed in this state.
Suspend to RAM (S3) CPU set power down
VGA Suspend
PCMCIA Suspend
Audio Power Down
Hard Disk Power Down
CD-ROM Power Down
Super I/O Low Power mode
Save to Disk (S4) Also called Hibernation Mode. System saves all system 
states and data onto the disc prior to power off the whole 
system.
 
						

							Chapter 227
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if 
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 
Troubleshooting when problem arises.
To activate the BIOS Utility, press F2 during POST (when “Press  to enter Setup” message is prompted 
on the bottom of screen).
Press F2 to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change 
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”. 
Press  during POST to enter multi-boot menu. In this menu, user can change boot device without 
entering BIOS SETUP Utility.
Phoenix   SecureCore(tm)   Setup   Utility
Main
CPU Type:
CPU   Speed:
IDE0   Model   Name:
I D E 0   S e r i a l   N u m b e r :
ATAPI   Model   Name:
System   BIOS   Version:
VGA BIOS   Version:
KBC   Version:
Serial Number:
Asset Tag   Number:
Product   Name:
Manufacturer   Name:
UUID:Intel   (R)   Core   (TM)2   Duo   CPU T6400   @   2.00   GHz
2.00GHz
XXXXXXXXXXX-(XX)
XXXXXXXX
XXXXXXXXXXX-XXX   XX-XXXX-(XX)
VX.XX
XX-XXX   XXXXXX.XXX.XXX.XXX.XXXXXX
XX.XX
XXXXXXXXXXXXXXXXXXXXXXX
None
Aspire   5738
Acer
XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX
F1
EscHelp
ExitSelect    Item
Select    Menu
Change   Values
Select         Sub-Menu -/+
EnterF9
F10Setup   Defaults
S a v e   a n d   E x i t
InformationSecurity Boot Exit
System Utilities
Chapter 2 
						

							28Chapter 2
Navigating the BIOS Utility
There are five menu options: Information, Main, Security, Boot, and Exit.
Follow these instructions:
•To choose a menu, use the left and right arrow keys.
•To choose an item, use the up and down arrow keys.
•To change the value of a parameter, press F5 or F6.
•A plus sign (+) indicates the item has sub-items. Press Enter to expand this item.
•Press Esc while you are in any of the menu options to go to the Exit menu.
•In any menu, you can load default settings by pressing F9. You can also press F10 to save any 
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a 
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item 
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please 
note that system information is subject to different models. 
						

							Chapter 229
Information
The Information screen displays a summary of your computer hardware information.
Intel CPU:
AMD CPU:
NOTE: The system information is subject to different models.
Phoenix   SecureCore(tm)   Setup   Utility
Main
CPU Type:
CPU   Speed:
IDE0   Model   Name:
I D E 0   S e r i a l   N u m b e r :
ATAPI   Model   Name:
System   BIOS   Version:
VGA BIOS   Version:
KBC   Version:
Serial Number:
Asset Tag   Number:
Product   Name:
Manufacturer   Name:
UUID:Intel   (R)   Core   (TM)2   Duo   CPU T6400   @   2.00   GHz
2.00GHz
XXXXXXXXXXX-(XX)
XXXXXXXX
XXXXXXXXXXX-XXX   XX-XXXX-(XX)
VX.XX
XX-XXX   XXXXXX.XXX.XXX.XXX.XXXXXX
XX.XX
XXXXXXXXXXXXXXXXXXXXXXX
None
Aspire   5738
Acer
XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX
F1
EscHelp
ExitSelect    Item
Select    Menu
Change   Values
Select         Sub-Menu -/+
EnterF9
F10Setup   Defaults
S a v e   a n d   E x i t
InformationSecurity Boot Exit
Phoenix   SecureCore(tm)   Setup   Utility
Main
CPU Type:
CPU   Speed:
IDE0   Model   Name:
I D E 0   S e r i a l   N u m b e r :
ATAPI   Model   Name:
System   BIOS   Version:
VGA BIOS   Version:
KBC   Version:
Serial Number:
Asset Tag   Number:
Product   Name:
Manufacturer   Name:
UUID:AMD Turion   (tm)   X2   Dual-Core   Mobile   RM-74
2.20GHz
XXXXXXXXXXX-(XX)
XXXXXXXX
XXXXXXXXXXX-XXX   XX-XXXX-(XX)
VX.XX
XX-XXX   XXXXXX.XXX.XXX.XXX.XXXXXX
XX.XX
XXXXXXXXXXXXXXXXXXXXXXX
None
Aspire   5536
Acer
XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX
F1
EscHelp
ExitSelect    Item
Select    Menu
Change   Values
Select         Sub-Menu -/+
EnterF9
F10Setup   Defaults
S a v e   a n d   E x i t
InformationSecurity Boot Exit 
						

							30Chapter 2
ParameterDescription
CPU Type This field shows the CPU type and speed of the system.
CPU Speed This field shows the speed of the CPU.
IDE0 Model Name This field shows the model name of HDD installed on primary IDE master.
IDE0 Serial Number This field displays the serial number of HDD installed on primary IDE master.
IDE1 Model Name This field shows the model name of HDD installed on secondary IDE master.
IDE1 Serial Number This field displays the serial number of HDD installed on secondary IDE master.
ATAPI Model Name This field shows the model name of the Optical device installed in the system.
System BIOS Version Displays system BIOS version.
VGA BIOS Version This field displays the VGA firmware version of the system.
KBC Ver This field shows the keyboard 
Serial Number This field displays the serial number of this unit.
Asset Tag Number This field displays the asset tag number of the system.
Product Name This field shows product name of the system.
Manufacturer Name This field displays the manufacturer of this system.
UUID Number Universally Unique Identifier (UUID) is an identifier standard used in software construction, 
standardized by the Open Software Foundation (OSF) as part of the Distributed 
Computing Environment (DCE). 
						

							Chapter 231
Main
The Main screen allows the user to set the system time and date as well as enable and disable boot option 
and recovery.
Intel CPU:
AMD CPU:
NOTE: The screen above is for your reference only. Actual values may differ.
Phoenix   SecureCore(tm)   Setup   Utility
Main
Item   Specific   Help
,   ,   or
   selects   field. System Time:
System   Date:
System   Memory:
Extended   Memory:
Video   Memory:
Quiet   Boot:
Network   Boot:
F12   Boot   Menu:
D2D   Recovery:
SATAMode
F1
EscHelp
ExitSelect    Item
Select    Menu
Change   Values
Select         Sub-Menu -/+
EnterF9
F10Setup   Defaults
S a v e   a n d   E x i t
Information Security
BootExit
[]
[]:10:10
03/05/2009
632   KB
4093   MB
512   MB
[Enabled]
[Enabled]
[Disabled]
[Enabled]
[AHCI]10
Phoenix   SecureCore(tm)   Setup   Utility
Main
Item   Specific   Help
,   ,   or
   selects   field. System Time:
System   Date:
Total   Memory:
Video   Memory:
Quiet   Boot:
Network   Boot:
F12   Boot   Menu:
D2D   Recovery:
SATAMode
F1
EscHelp
ExitSelect    Item
Select    Menu
Change   Values
Select         Sub-Menu -/+
EnterF9
F10Setup   Defaults
S a v e   a n d   E x i t
Information Security
BootExit
[]
[]:10:10
03/06/2009
4096   KB
512   MB
[Enabled]
[Enabled]
[Disabled]
[Enabled]
[AHCI]10 
						

							32Chapter 2
The table below describes the parameters in this screen. Settings in boldface are the default and suggested 
parameter settings.
NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is 
because the user is not allowed to control the settings in these cases.
ParameterDescriptionFormat/Option
System Time Sets the system time. The hours are displayed 
with 24-hour format.Format: HH:MM:SS 
(hour:minute:second) System Time
System Date Sets the system date. Format MM/DD/YYYY (month/day/
year)
System Date
System Memory This field reports the memory size of the system. 
Memory size is fixed to 640MB
Total Memory This field reports the total memory size of the 
system.
Extended Memory This field reports the memory size of the 
extended memory in the system. 
Extended Memory size=Total memory size-1MB
VGA Memory Shows the VGA memory size. 
Quiet Boot Determines if Customer Logo will be displayed or 
not; shows Summary Screen is disabled or 
enabled. 
Enabled: Customer Logo is displayed, and 
Summary Screen is disabled.
Disabled: Customer Logo is not displayed, and 
Summary Screen is enabled. Option: 
Enabled or Disabled
Network Boot Enables, disables the system boot from LAN 
(remote server).Option: 
Enabled or Disabled
F12 Boot Menu Enables, disables Boot Menu during POST.
Option: 
Disabled or Enabled
D2D Recovery Enables, disables D2D Recovery function. The 
function allows the user to create a hidden 
partition on hard disc drive to store operation 
system and restore the system to factory 
defaults.Option: 
Enabled or Disabled
SATA Mode Control the mode in which the SATA controller 
should operate.Option: AHCI or IDE