Acer Aspire 5738dzg Service Guide

Chapter 393
14.See “Removing the LCD Brackets” on page 89.
15.See “Removing the FPC Cable” on page 90.
16.Release the antenna cables from the aluminium tapes.
17.Remove the left and right antenna cables together with the tapes holding them in place. 
NOTE: There is no need to remove the antenna unless you really need to replace it. 

94Chapter 3
Removing the Web Camera
1.See “Removing the Battery Pack” on page 44.
2.See “Removing the SD Dummy Card” on page 45.
3.See “Removing the DIMM Module” on page 46.
4.See “Removing the Back Cover” on page 47.
5.See “Removing the Hard Disk Drive Module” on page 48.
6.See “Removing the WLAN Modules” on page 51.
7.See “Removing the Optical Drive Module” on page 53.
8.See “Removing the Middle Cover” on page 56.
9.See “Removing the Keyboard” on page 58.
10.See “Removing the LCD Module” on page 59.
11...

Chapter 495
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or 
modified options can give false errors and invalid system responses.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating 
the same operation.
3.Use the following table with the verified symptom to determine...

96Chapter 4
System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is 
required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause 
damage to the drive or cause the drive to fail. 
Do the following to select the test device.
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if FDD Test is passed as the...

Chapter 497
•External keyboard
If any of these devices do not work, reconnect the cable connector and repeat the failing operation. 
Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.Boot from the diagnostics diskette and start the diagnostic program (please refer to main board.
2.Go to the diagnostic memory in the test items.
3.Press F2 in the test items.
4.Follow the instructions in the message window.
NOTE: Make sure that the DIMM is...

98Chapter 4
Check the Battery Pack 
To check the battery pack, do the following:
From Software:
1.Check out the Power Management in control Panel
2.In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total 
Battery Power Remaining are correct.
3.Repeat the steps 1 and 2, for both battery and adapter.
4.This helps you identify first the problem is on recharging or discharging. 
From Hardware:
1.Power off the computer. 
2.Remove the battery pack and measure the...

Chapter 499
Index of Error Messages
Error Code List
Error CodesError Messages
006 Equipment Configuration Error
Causes:
1. CPU BIOS Update Code Mismatch
2. IDE Primary Channel Master Drive Error
(THe causes will be shown before “Equipment 
Configuration Error”)
010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 
070 Real Time Clock Error
071 CMOS Battery Bad
072 CMOS Checksum Error
110 System disabled.
Incorrect password is specified.
 Battery critical LOW
In this situation BIOS will issue 4 short...

100Chapter 4
System timer error RTC battery
Run BIOS Setup Utility to reconfigure system time, then 
reboot system.
System board
Real time clock error RTC battery
Run BIOS Setup Utility to reconfigure system time, then 
reboot system.
System board
Previous boot incomplete - Default 
configuration usedRun “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board
Memory size found by POST differed from 
CMOSRun “Load Default Settings” in BIOS Setup Utility.
DIMM
System board
Diskette drive A...

Chapter 4101
Error Message List
No beep Error MessagesFRU/Action in Sequence
No beep, power-on indicator turns off and 
LCD is blank.Power source (battery pack and power adapter). See “Power 
System Check” on page 97.. 
Ensure every connector is connected tightly and correctly. 
Reconnect the DIMM.
LED board.
System board.
No beep, power-on indicator turns on and 
LCD is blank.Power source (battery pack and power adapter). See “Power 
System Check” on page 97.. 
Reconnect the LCD connector
Hard disk...

102Chapter 4
Phoenix BIOS Beep Codes
CodeBeepsPOST Routine Description
02h Verify Real Mode
03h Disable Non-Maskable Interrupt (NMI)
04h Get CPU type
06h Initialize system hardware
08h Initialize chipset with initial POST values
09h Set IN POST flag
0Ah Initialize CPU registers
0Bh Enable CPU cache
0Ch Initialize caches to initial POST values
0Eh Initialize I/O component
0Fh Initialize the local bus IDE
10h Initialize Power Management
11h Load alternate registers with initial POST 
values
12h Restore CPU...