Acer Aspire 5620 Service Guide

94Chapter 4
System Check Procedures
External Diskette Drive Check
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1.Reconnect the external diskette drive/DVD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does 
not have any label attached to it. The...

Chapter 495
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1.Remove the battery pack.
2.Connect the power adapter and check that power is supplied.
3.Disconnect the power adapter and install the charged battery pack; then check that power is supplied by 
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
T“Check the Battery Pack” on page 96 

96Chapter 4
Check the Battery Pack
To check the battery pack, do the following:
From Software:
1.Check out the Power Management in control Panel
2.In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total 
Battery Power Remaining are correct.
3.Repeat the steps 1 and 2, for both battery and adapter.
4.This helps you identify first the problem is on recharging or discharging.
From Hardware:
1.Power off the computer. 
2.Remove the battery pack and measure the...

Chapter 497
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is 
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU 
replacement does not solve the problem, put the original part back in the computer. Do not replace a 
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the...

98Chapter 4
Index of Error Messages
Error Message List
Error MessagesFRU/Action in Sequence
Struck Key See “Keyboard or Auxiliary Input Device Check” on page 94
System CMOS checksum bad - Default 
configuration usedRTC battery
Run BIOS Setup Utility to reconfigure system, then reboot system.
Real time clock error RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot 
system.
Main board
Previous boot incomplete - Default configuration 
used“Load Default Settings” in BIOS Setup...

Chapter 499
Error Message List
No beep Error MessagesFRU/Action in Sequence
Power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter.) See “Power 
System Check” on page 95
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
Main board.
Power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter.) See “Power 
System Check” on page 95
Reconnect the LCD connector
Hard disk drive
LCD cable
LCD inverter
LCD
Main...

100Chapter 4
Phoenix BIOS Beep Codes
CodeBeepsPOST Routine Description
02h Verify Real Mode
03h Disable Non-Maskable Interrupt (NMI)
04h Get CPU type
06h Initialize system hardware
07h Disable shadow and execute code from the 
ROM.
08h Initialize chipset with initial POST values
09h Set IN POST flag
0Ah Initialize CPU registers
0Bh Enable CPU cache
0Ch Initialize caches to initial POST values
0Eh Initialize I/O component
0Fh Initialize the local bus IDE
10h Initialize Power Management
11h Load alternate...

Chapter 4101
47h Initialize I20 support
48h Check video configuration against CMOS
49h Initialize PCI bus and devices
4Ah Initialize all video adapters in system
4Bh QuietBoot start (optional)
4Ch Shadow video BIOS ROM
4Eh Display BIOS copyright notice
50h Display CPU type and speed
51h Initialize EISA board
52h Test keyboard
54h Set key click if enabled
55h Enable USB devices
58h 2-2-3-1 Test for unexpected interrupts
59h Initialize POST display service
5Ah Display prompt “Press F2 to enter SETUP”
5Bh...

102Chapter 4
8Bh Test and initialize PS/2 mouse
8Ch Initialize floppy controller
8Fh Determine number of ATA drives (optional)
90h Initialize hard-disk controllers
91h Initialize local-bus hard-disk controllers
92h Jump to UserPatch2
93h Build MPTABLE for multi-processor boards
95h Install CD ROM for boot
96h Clear huge ES segment register
97h Fixup Multi Processor table
98h 1-2 Search for option ROMs. One long, two short 
beeps on checksum failure.
99h Check for SMART drive (optional)
9Ah Shadow option...

Chapter 4103
C7h Initialize notebook docking late
C8h Force check (optional)
C9h Extended checksum (optional)
CAh Redirect Int 15h to enable remote keyboard
CBh Redirect Int 13h to Memory Technologies 
Devices such as ROM, RAM, PCMCIA, and 
serial disk.
CCh Redirect Int 10h to enable remote serial video
CDh Re-map I/O and memory for PCMCIA
CEh Initialize digitizer and display message.
D2h Unknown interrupt
The following are for boot block in Flash ROM
E0h Initialize the chipset
E1h Initialize the bridge...