Acer Aspire 4715z Service Guide

							Acer
Aspire 4715Z/4315
Service Guide
    
                                                                                                                                     PRINTED IN TAIWAN Service guide files and updates are available
on the ACER/CSD web; for more information, 
please refer to http://csd.acer.com.tw 
						

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Revision History
Please refer to the table below for the updates made on Travelmate 4715Z/4315 service guide.
DateChapterUpdates 
						

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Copyright
Copyright © 2007 by Acer Incorporated.  All rights reserved.  No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated. 
						

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Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software.  
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Celeron is a registered trademark of Intel Corporation.
Core Duo and Core 2 Duo are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
						

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Conventions
The following conventions are used in this manual:
SCREEN 
MESSAGESDenotes actual messages that appear on screen.
NOTEGives bits and pieces of additional information related to the current topic.
WARNINGAlerts you to any damage that might result from doing or not doing specific 
actions.
CAUTIONGives precautionary measures to avoid possible hardware or software 
problems.
IMPORTANTReminds you to do specific actions relevant to the accomplishment of 
procedures. 
						

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Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, please contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
not be noted in the printed Service Guide.  For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
service of customer machines. 
						

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System Specification  1
Features 1
Your Acer Notebook Tour  3
Front View 3
Closed Front View  4
Left View 4
Right View 5
Rear Panel 5
Bottom Panel  6
Indicators 7
Easy-launch Buttons 8
Touchpad 9
Touchpad Basics  9
Using the Keyboard  11
Lock Keys and Embedded Numeric Keypad  11
Windows Keys  12
Hotkeys 13
Special Keys  14
Using the System Utilities  15
Acer Empowering Technology  15
Empowering Technology Password  15
Acer eNet Management   16
Acer ePower Management   18
Acer ePresentation Management   20
Acer eDataSecurity Management (for selected models)  21
Acer eLock Management   22
Acer eRecovery Management   23
Acer eSettings Management   24
Windows Mobility Center  25
Acer GridVista (dual-display compatible)  26
Launch Manager  27
Norton Internet Security  27
Hardware Specifications and Configurations  28
System Utilities  35
BIOS Setup Utility  35
Entering BIOS Setup  35
BIOS Setup Primary Menus  35
BIOS Setup Navigation Keys  35
Information Menu  36
Main Menu  37
Security Menu  38
Clearing the Supervisor or User Password  39
Boot Menu  41
Exit Menu 42
BIOS Recovery  43
Machine Disassembly and Replacement  45
Disassembly Requirements  45
General Information  46
Pre-disassembly Instructions  46
Disassembly Process  47
Table of Contents 
						

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External Module Disassembly Process  48
External Modules Disassembly Flowchart  48
Removing the Battery Pack  49
Removing the Express Dummy Card  49
Removing the Lower Cover  50
Removing the DIMM  51
Removing the WLAN Board Module  52
Removing the Hard Disk Drive Module  53
Removing the Optical Drive Module  54
Main Unit Disassembly Process  56
Main Unit Disassembly Flowchart  56
Removing the CPU Heatsink Module  57
Removing the CPU  58
Removing the Keyboard  59
Removing the Middle Cover  60
Removing the LCD Module  61
Separating the Upper Case from the Lower Case  63
Removing the Speaker Modules  65
Removing the Launch Board Bracket  66
Removing the Touchpad Board Module  67
Removing the Audio Board  68
Removing the USB Board  70
Removing the Mainboard  71
Removing the Modem Board  72
Removing the RTC Battery  74
LCD Module Disassembly Process  76
LCD Module Disassembly Flowchart  76
Removing the LCD Bezel  77
Removing the Camera Board  78
Removing the Inverter Board  79
Removing the LCD with Brackets  80
Removing the LCD Brackets  83
Removing the LCD Module Hinges  83
Removing the Antenna  84
Removing the Microphone  85
Troubleshooting 87
System Check Procedures  88
External CD/DVD-ROM Drive Check  88
Keyboard or Auxiliary Input Device Check  88
Memory Check  88
Power System Check  89
Touchpad Check  90
Power-On Self-Test (POST) Error Message  91
Index of Error Messages  92
Phoenix BIOS Beep Codes  94
Index of Symptom-to-FRU Error Message  98
Intermittent Problems  102
Undetermined Problems  103
System Block Diagram and Connector Locations  105
System Block Diagram  105
Board Layout 106
Top View  106
Bottom View  107 
						

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Hardware Gap Setting  108
FRU (Field Replaceable Unit) List 109
Aspire 4715Z/4315 Exploded Diagram  110
Aspire 4715Z FRU List (No: LX.AL40C.013)  111
Aspire 4715Z FRU List (No: LX.AL10Y.001/003/015)  119
Aspire 4315 FRU List (No: LX.AKZ0C.007)  127
Model Definition and Configuration  136
Aspire 4715Z/4315  136
Test Compatible Components  137
Microsoft® Windows® Vista™ Compatibility Test  138
Online Support Information  143 
						

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