Acer Aspire 4715z 4315 User Manual
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Acer Aspire 4715Z/4315 Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw
ii Revision History Please refer to the table below for the updates made on Travelmate 4715Z/4315 service guide. DateChapterUpdates
iii Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
iv Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Celeron is a registered trademark of Intel Corporation. Core Duo and Core 2 Duo are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
v Conventions The following conventions are used in this manual: SCREEN MESSAGESDenotes actual messages that appear on screen. NOTEGives bits and pieces of additional information related to the current topic. WARNINGAlerts you to any damage that might result from doing or not doing specific actions. CAUTIONGives precautionary measures to avoid possible hardware or software problems. IMPORTANTReminds you to do specific actions relevant to the accomplishment of procedures.
vi Preface Before using this information and the product it supports, please read the following general information. 1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acers global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
vii System Specification 1 Features 1 Your Acer Notebook Tour 3 Front View 3 Closed Front View 4 Left View 4 Right View 5 Rear Panel 5 Bottom Panel 6 Indicators 7 Easy-launch Buttons 8 Touchpad 9 Touchpad Basics 9 Using the Keyboard 11 Lock Keys and Embedded Numeric Keypad 11 Windows Keys 12 Hotkeys 13 Special Keys 14 Using the System Utilities 15 Acer Empowering Technology 15 Empowering Technology Password 15 Acer eNet Management 16 Acer ePower Management 18 Acer ePresentation Management 20 Acer eDataSecurity Management (for selected models) 21 Acer eLock Management 22 Acer eRecovery Management 23 Acer eSettings Management 24 Windows Mobility Center 25 Acer GridVista (dual-display compatible) 26 Launch Manager 27 Norton Internet Security 27 Hardware Specifications and Configurations 28 System Utilities 35 BIOS Setup Utility 35 Entering BIOS Setup 35 BIOS Setup Primary Menus 35 BIOS Setup Navigation Keys 35 Information Menu 36 Main Menu 37 Security Menu 38 Clearing the Supervisor or User Password 39 Boot Menu 41 Exit Menu 42 BIOS Recovery 43 Machine Disassembly and Replacement 45 Disassembly Requirements 45 General Information 46 Pre-disassembly Instructions 46 Disassembly Process 47 Table of Contents
viii External Module Disassembly Process 48 External Modules Disassembly Flowchart 48 Removing the Battery Pack 49 Removing the Express Dummy Card 49 Removing the Lower Cover 50 Removing the DIMM 51 Removing the WLAN Board Module 52 Removing the Hard Disk Drive Module 53 Removing the Optical Drive Module 54 Main Unit Disassembly Process 56 Main Unit Disassembly Flowchart 56 Removing the CPU Heatsink Module 57 Removing the CPU 58 Removing the Keyboard 59 Removing the Middle Cover 60 Removing the LCD Module 61 Separating the Upper Case from the Lower Case 63 Removing the Speaker Modules 65 Removing the Launch Board Bracket 66 Removing the Touchpad Board Module 67 Removing the Audio Board 68 Removing the USB Board 70 Removing the Mainboard 71 Removing the Modem Board 72 Removing the RTC Battery 74 LCD Module Disassembly Process 76 LCD Module Disassembly Flowchart 76 Removing the LCD Bezel 77 Removing the Camera Board 78 Removing the Inverter Board 79 Removing the LCD with Brackets 80 Removing the LCD Brackets 83 Removing the LCD Module Hinges 83 Removing the Antenna 84 Removing the Microphone 85 Troubleshooting 87 System Check Procedures 88 External CD/DVD-ROM Drive Check 88 Keyboard or Auxiliary Input Device Check 88 Memory Check 88 Power System Check 89 Touchpad Check 90 Power-On Self-Test (POST) Error Message 91 Index of Error Messages 92 Phoenix BIOS Beep Codes 94 Index of Symptom-to-FRU Error Message 98 Intermittent Problems 102 Undetermined Problems 103 System Block Diagram and Connector Locations 105 System Block Diagram 105 Board Layout 106 Top View 106 Bottom View 107
ix Hardware Gap Setting 108 FRU (Field Replaceable Unit) List 109 Aspire 4715Z/4315 Exploded Diagram 110 Aspire 4715Z FRU List (No: LX.AL40C.013) 111 Aspire 4715Z FRU List (No: LX.AL10Y.001/003/015) 119 Aspire 4315 FRU List (No: LX.AKZ0C.007) 127 Model Definition and Configuration 136 Aspire 4715Z/4315 136 Test Compatible Components 137 Microsoft® Windows® Vista™ Compatibility Test 138 Online Support Information 143