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Acer Aspire 3810tz Service Guide

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    							Chapter 475
    Intermittent Problems
    Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a 
    hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement 
    should be considered only when a recurring problem exists.
    When analyzing an intermittent problem, do the following:
    1.Run the advanced diagnostic test for the system board in loop mode at least 10 times.
    2.If no error is detected, do not replace any FRU.
    3.If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors. 
    						
    							76Chapter 4
    Undetermined Problems
    The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, 
    whether a short circuit is suspected, or whether the system is inoperative.  
    Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
    NOTE: Verify that all attached devices are supported by the computer.
    NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power 
    System Check” on page 61):
    1.Power-off the computer.
    2.Visually check them for damage. If any problems are found, replace the FRU.
    3.Remove or disconnect all of the following devices:
    zNon-Acer devices
    zPrinter, mouse, and other external devices
    zBattery pack
    zHard disk drive
    zDIMM 
    zCD-ROM/Diskette drive Module
    zPC Cards
    4.Power-on the computer.
    5.Determine if the problem has changed.
    6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
    7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
    zSystem board
    zLCD assembly 
    						
    							Chapter 577
    Top View
    Aspire3810T/3810TZ M/B layout and connector location
    TOP view
    No.NameDescription
    1 CN1 CCD cable CNTR
    2 CN2 MMB cable CNTR
    3 CN3 LVDS cable CNTR
    4 CN4 Keyboard CNTR
    5 CN5 Touch Pad FFC CNTR
    6 CN6 SSD cable CNTR
    7 CN7 Card reader CNTR
    8 CN8 BT cable CNTR
    9 CN15 Fan cable CNTR
    10 CN21 Audio board CNTR
    Jumper and Connector Locations
    Chapter 5 
    						
    							78Chapter 5
    Bottom View
    Bottom view
    No.NameDescription
    11 CN9 Battery CNTR
    12 CN10 PCI-E socket
    13 CN11 SIM card socket
    14 CN12 PCI-E socket
    15 CN13 Power cable CNTR
    16 CN14 LVDS cable CNTR
    17 CN16 DIMM socket
    18 CN17 DIMM socket
    19 CN19 HDD socket
    20 CN20 USB board CNTR
    21 U18 South Bridge
    22 U14 North Bridge 
    						
    							Chapter 679
    This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 3810T/
    3810TZ. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise 
    Authorization).
    Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available 
    on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on 
    the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a 
    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use 
    the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer 
    machines.
    NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or 
    regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to 
    return it.
    FRU (Field Replaceable Unit) List
    Chapter 6 
    						
    							80Chapter 6
    Aspire 3810T/3810TZ Exploded Diagram 
    						
    							Chapter 681 
    						
    							Chapter 683
    Aspire 3810T/3810TZ FRU List
    Accessory
    Adapter
    CategoryPart Name and DescriptionAcer Part No.
    WIRELESS ANTENNA LEFT 50.PCR0N.013
    WIRELESS ANTENNA RIGHT 50.PCR0N.014
    WIRELESS&3G COMBO ANTENNA LEFT 50.PCS0N.001
    WIRELESS&3G COMBO ANTENNA 
    RIGHT50.PCS0N.002
    CategoryPart Name and DescriptionAcer Part No.
    ADAPTER DELTA 65W 19V 1.7X5.5X11 
    YELLOW ADP-65JH DB A, LV5 LED LFAP.06501.026
    ADAPTER LITE-ON 65W 19V 1.7X5.5X11 
    YELLOW PA-1650-22AC LV5 LED LFAP.06503.024
    ADAPTER HIPRO 65W 19V 1.7X5.5X11 
    YELLOW HP-A0652R3B 1LF, LV5 LED LFAP.0650A.012
    ADAPTER DELTA 65W 19V 1.7X5.5X11 
    YELLOW (ADP-65MH B A) LV5, LF LFAP.06501.027
    ADAPTER LITE-ON 65W 19V 1.7X5.5X11 
    YELLOW (PA-1650-22AG), LV5 LFAP.06503.026
    ADAPTER HIPRO 65W 19V 1.7X5.5X11 
    YELLOW (HP-A0653R3B 1LF), LV5 LFAP.0650A.013 
    						
    							84Chapter 6
    Battery
    Board
    CategoryPart Name and DescriptionAcer Part No.
    BATTERY PANASONIC LI-ION 3S2P 
    PANASONIC 6 CELL 5800MAH MAIN 
    COMMON W/ HALOGEN FREEBT.00605.038
    BATTERY SANYO AS-2009D LI-ION 3S2P 
    SANYO 6 CELL 5600MAH MAIN 
    COMMON W/ HALOGEN FREEBT.00603.080
    BATTERY SIMPLO AS-2009D LI-ION 3S2P 
    SAMSUNG 6 CELL 5600MAH MAIN 
    COMMON ID : AS09D70 W/ HALOGEN 
    FREEBT.00607.082
    BATTERY SANYO AS-2009D LI-ION 3S2P 
    SANYO 6 CELL 5200MAH MAIN 
    COMMON W/ HALOGEN FREEBT.00603.079
    BATTERY SANYO AS-2009D LI-ION 3S2P 
    SANYO 6 CELL 4400MAH MAIN 
    COMMON ID: AS09D31 W/ HALOGEN 
    FREEBT.00603.082
    BATTERY SONY AS-2009D LI-ION 3S2P 
    SONY 6 CELL 4400MAH MAIN COMMON 
    ID : AS09D41 W/ HALOGEN FREEBT.00604.039
    BATTERY PANASONIC AS-2009D LI-ION 
    3S2P PANASONIC 6 CELL 4400MAH 
    MAIN COMMON ID: AS09D51 W/ 
    HALOGEN FREEBT.00605.041
    BATTERY SIMPLO AS-2009D LI-ION 3S2P 
    PANASONIC 6 CELL 4400MAH MAIN 
    COMMON 2.2CG , ID: AS09D71 W/ 
    HALOGEN FREEBT.00607.078
    BATTERY SIMPLO AS-2009D LI-ION 3S2P 
    LGC 6 CELL 4400MAH MAIN COMMON 
    2.2S3 , ID: AS09D73 W/ HALOGEN FREEBT.00607.079
    BATTERY SIMPLO AS-2009D LI-ION 3S2P 
    SAMSUNG 6 CELL 4400MAH MAIN 
    COMMON 2.2F , ID: AS09D75 W/ 
    HALOGEN FREEBT.00607.080
    CategoryPart Name and DescriptionAcer Part No.
    LAN INTEL WLAN 533AN_HMWG 
    SHIRLEY PEAK MM#895401KI.SPH01.001
    LAN INTEL WLAN 512AN_HMWG 
    SHIRLEY PEAK 5100 MM#895373KI.SPH01.003
    BLUETOOTH BOARD FOXCONN 
    BCM2045 V2 T60H928.11BT.21100.005
    TOUCHPAD 56.PCR0N.001 
    						
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