Acer Aspire 3680 5570 5580 User Manual

							Aspire 3680/5570/5580 Series
Service Guide
    
                                                                                                                                     PRINTED IN TAIWAN Service guide files and updates are available
on the ACER/CSD web; for more information, 
please refer to http://csd.acer.com.tw 
						

							II
Revision History
Please refer to the table below for the updates made on Aspire 3680/5570/5580 service guide.
DateChapterUpdates 
						

							III
Copyright
Copyright © 2006 by Acer Incorporated.  All rights reserved.  No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software.  
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
						

							IV
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear 
on screen.
NOTEGives bits and pieces of additional 
information related to the current 
topic.
WARNINGAlerts you to any damage that might 
result from doing or not doing specific 
actions.
CAUTIONGives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANTReminds you to do specific actions 
relevant to the accomplishment of 
procedures. 
						

							V
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, please contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
not be noted in the printed Service Guide.  For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
service of customer machines. 
						

							VI 
						

							VII
Table of Contents
Chapter 1 System Specifications  1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Board Layout   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Bottom View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Your Acer Notebook tour   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Front View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Left View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Right View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Rear Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Bottom Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Easy-Launch Buttons   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Touchpad Basics   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Using the Keyboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Lock Keys and embedded numeric keypad   . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Windows Keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Special Key  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Acer Empowering Technology   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Empowering Technology password   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Acer eNet Management (for selected models)  . . . . . . . . . . . . . . . . . . . . . . . . . .20
Acer ePower Management    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Acer ePresentation Management  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Acer eDataSecurity Management  (for selected models)  . . . . . . . . . . . . . . . . . .25
Acer eLock Management   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Acer eRecovery Management   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Acer eSettings Management   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Acer ePerformance Management    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Acer OrbiCam  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Using the System Utilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Acer GridVista (dual-display compatible)   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Launch Manager  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Hardware Specifications and Configurations   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Chapter 2 System Utilities  47
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Navigating the BIOS Utility   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Main   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Advanced   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Exit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
BIOS Flash Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Remove HDD/BIOS Utility   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Chapter 3 Machine Disassembly and Replacement  65
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Before You Begin   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Disassembly Procedure Flowchart  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Removing the Battery Pack   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 
						

							VIII
Table of Contents
Removing the HDD Module/the Memory/the Wireless LAN Card/
the Modem Board/the ODD Module and the LCD Module  . . . . . . . . . . . . . . . . . . . . .70
Removing the HDD Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Removing the Memory/the Wireless LAN Card/the Modem Board  . . . . . . . . . . .70
Removing the ODD Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Removing the LCD Module (including Keyboard)  . . . . . . . . . . . . . . . . . . . . . . . .71
Disassembling the Main Uint   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Separating the Main Unit into Upper Case and Lower Case Assembly   . . . . . . .73
Disassembling the Upper Case Assembly   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Disassembling the Lower Case Assembly   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Disassembling the LCD Module (with video camera)    . . . . . . . . . . . . . . . . . . . . . . . .75
Disassembling the External Modules  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Disassembling the HDD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Disassembling the ODD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Chapter 4 Troubleshooting  79
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
External Diskette Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
External CD-ROM Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Keyboard or Auxiliary Input Device Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Touchpad Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Power-On Self-Test (POST) Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Phoenix BIOS Beep Codes   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Chapter 5 Jumper and Connector Locations  97
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Bottom View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Chapter 6 FRU (Field Replaceable Unit) List  101
Aspire 3680/5570/5580 Exploded Diagram   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Appendix A Model Definition and Configuration  114
Aspire 3680 Series  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Aspire 5570 Series  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Aspire 5580 Series  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Appendix B Test Compatible Components  129
Microsoft® Windows® XP Pro Environment Test  . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Microsoft® Windows® XP Home Environment Test  . . . . . . . . . . . . . . . . . . . . . . . . .132
Appendix C Online Support Information  135 
						

							Chapter 11
Features
Below is a brief summary of the computer’s many feature:
Platform and memroy
TIntel® Centrino®  Duo mobile technology, featuring
t      Intel® Core 2 Duo processor T5500/T5600 (2MB L2 cache, 1.66/1.83 GHz, 667 MHz FSB) and T7200/
T7400/T7600 (4 MB L2 cache, 2/2.16/2.33 GHz, 667 MHz FSB) (for Aspire 5580)
t      Intel® Core Duo processor T2300/T2400/T2500/T2600 (2MB L2 cache, 1.66/1.83/2/2.16 GHz, 667 MHz 
FSB) (for Aspire 5570)
t      Mobile Intel® 945GM (for Aspire 5570)/945PM (for Aspire 5580) +ICH7M
t      INtel PRO/Wireless 3945ABG network connection (dual-band tri-mode 802.11a/b/g) or Intel PRO/
Wireless 3945BG network connection (dual-mode 802.11b/g) 
TIntel Celeron M processor 410/420/430 (1 MB L2 cache, 1.46/1.60/1.73 GHz, 533 MHz FSB) or 
higher (for Aspire 3680)
TMobile Intel 940GML+ICH7M (for Aspire 3680)
TUp to 2 GB of DDR2 533/677 MHz system memory, upgradeable to 4 GB using two soDIMM 
modules (dual-channel support)
T256/512 MB of DDR2 533 MHz memory, upgradeable to 2 GB using two soDIMM modules (dual-
channel support) (for Aspire 3680)
Display and graphics
T14.1” WXGA Acer CrystalBriteTM TFT LCD, 1280 x 800 pixel resolution, supporting simultaneous 
multi-window viewing on dual displays via Acer GridVistaTM (for selected models)
TNVIDIA® GeForce Go 7300 up to 256 MB TurboCache (128 MB of dedicated GDDR2 VRAM, up to 
128 MB of shared system memory), supporting Microsoft® DirectX 9.0, Shader Model 3.0, 
OpenEXR High Dynamic Range (HDR) technology, NVIDIA® PowerMizerTM 6.0 PCI Express® (for 
selected models)
TMobile Intel® 940GML Express chipset with integrated 3D graphics, featuring Intel® Graphics 
Media Accelerator (GMA) 950, up to 224 MB of shared system memory, supporting Microsoft® 
DirectX® 9.0 dual independent display (for Aspire 3680)
T16.7 million colors
TSimultaneous LCD and CRT display, with LCD panel refresh rate at 70Hz
TUp to 2048 x 1536 resolution via non-interlaced CRT display
TMPEG-2/DVD hardware-assisted capability
TAcer CinemaVisionTM video technology (Acer Arcade)
TAcer ClearVisionTM video optimizatin (Acer Arcade)
Storage subsystem
T40/60/80/100/120/160 GB hard disk drive
TOptical drive options:
t      8X DVD-Super Multi double-layer
t      DVD/CD-RW combo (for selected models)
T5-in 1 card reader, supporting Memory Stick®(MS), Memory Stick PROTM (MS PRO), 
System Specifications
Chapter  1 
						

							2Chapter 1
MultiMediaCard (MMC), Secure Digital (SD), and xD-Picture CardTM (xD)
Input devices
T88/89-key keyboard
TTouchpad with 4-way scroll button
TFour easy-launch buttons
TSix media keys: volume up/down, play/pause, stop, next, previous (for selected models)
TTwo front-access LED-switches: WLAN, Bluetooth® 
Audio
TAudio system with two built-in 1.5W speakers
TIntel® High-Definition audio support
TSound Blaster ProTM and MS Sound compatible
TS/PDIF (Sony/Philips Digital Interface) support for digital speakers
TBuilt-in microphone
Communication
TAcer Video Conference featuring Voice and Video over Internet Protocol (VVoIP) support  via Acer 
OrbiCamTM and optional Acer Bluetooth VoIP phone
TAcer OrbiCamTM 1.3 megapixel/310,000 pixel CMOS camera (LCD panel-mounted), featuring:
t      225 degree ergonomic rotation
t      Acer PrimaLiteTM technology
TWLAN:
t      Intel® PRO Wireless 3945AGB network connection (dual-band tri-mode 802.11a/b/g) or Intel® PRO/
Wireless 3945BG network connection (dual-mode 802.11b/g) Wi-Fi CERTIFIED solution, supporting Acer 
SignalUp wireless technology
t      Acer InviLinkTM 802.11b/g Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology 
(for Aspire 3680)
TWPAN: Bluetooth® 2.0+EDR (Enhanced Data Rate)
TLAN: Fast Ethernet; Wake-on-LAN ready
t      Gigabit Ethernet; Wake-in-LAN ready (for 
t      Fast Ethernet; Wake-on-LAN ready
TModem: 56K ITU V.92 modem with PTT approval; Wake-on ring ready
I/O Ports
TPC Card slot (one Type II)
T5-in-1 card reader (MS/MS PRO/MMC/SD/xD)
TThree USB 2.0 ports
TIEEE 1394 port (4-pin) (for selected models, yet for Aspire 3680/5570/5580, there is no IEEE 1394 
port)
TInfrared port (for selected models, yet for Aspire 3680/5570/5580, there is no Infrared port)
TExternal display (VGA) port
TS-Video/TV-out (NTSC/PAL) port
THeadphones/speaker/line-out jack with S/PDIF support
TMicrophone-in jack
TLine-in jack
TEthernet (RJ-45) port