Acer Aspire 3640 Service Guide

							Aspire 3640/TravelMate 2440 Series
Service Guide
    
                                                                                                                                     PRINTED IN TAIWAN Service guide files and updates are available
on the ACER/CSD web; for more information, 
please refer to http://csd.acer.com.tw 
						

							II
Revision History
Please refer to the table below for the updates made on Aspire 3640/TravelMate 2440 service guide.
DateChapterUpdates
2006/05/12 Chapter 1 Add “CPU Fan True Value Table” at page 34. 
						

							III
Copyright
Copyright © 2006 by Acer Incorporated.  All rights reserved.  No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software.  
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
						

							IV
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear 
on screen.
NOTEGives bits and pieces of additional 
information related to the current 
topic.
WARNINGAlerts you to any damage that might 
result from doing or not doing specific 
actions.
CAUTIONGives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANTReminds you to do specific actions 
relevant to the accomplishment of 
procedures. 
						

							V
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, please contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
not be noted in the printed Service Guide.  For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
service of customer machines. 
						

							VI 
						

							VII
Chapter 1 System Specifications  1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Board Layout   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Bottom View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Your Acer Notebook tour   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Aspire 3640 front View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
TravelMate 2440 front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Left View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Right View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Rear Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Bottom Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Easy-Launch Buttons   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Touchpad Basics   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Using the Keyboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Lock Keys and embedded numeric keypad   . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Windows Keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Special Key  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Acer Empowering Technology   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Empowering Technology password   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Acer ePower Management    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Acer ePresentation Management  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Acer eLock Management   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Acer eRecovery Management   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Acer eSettings Management   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Acer ePerformance Management    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Acer OrbiCam  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Using the System Utilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Acer GridVista (dual-display compatible)   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Launch Manager  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Hardware Specifications and Configurations   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Chapter 2 System Utilities  43
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Navigating the BIOS Utility   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Main   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Exit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
BIOS Flash Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Chapter 3 Machine Disassembly and Replacement  55
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Before You Begin   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Disassembly Procedure Flowchart  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Removing the Battery Pack   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Removing the Wireless LAN Card/the HDD Module/the Memory/the ODD Module and the 
Table of Contents 
						

							VIII
LCD Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Removing the Memory and the HDD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Removing the ODD Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Removing the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Disassembling the Main Unit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Separate the Main Unit Into the Upper and the Lower Case Assembly   . . . . . . .64
Disassembling the Lower Case Assembly   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Disassembling the Upper Case Assembly   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Disassembling the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Disassembling the External Modules  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Disassembling the HDD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Disassembling the ODD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Chpater 4 Troubleshooting  71
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
External Diskette Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
External CD-ROM Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Keyboard or Auxiliary Input Device Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Touchpad Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Power-On Self-Test (POST) Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Phoenix BIOS Beep Codes   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Chapter 5 Jumper and Connector Locations  89
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Bottom View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Chapter 6 FRU (Field Replaceable Unit) List  93
Aspire 3640/TravelMate 2440 Exploded Diagram   . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Table of Contents 
						

							Chapter 11
Features
Below is a brief summary of the computer’s many feature:
Platform and memroy
TIntel® Celeron®  M Processor 410/420/430 (1MB L2 cache, 1.46/1.60/1.73 GHz, 533 MHz FSB) or 
higher
TATI RC410ME+ATI SB460
TUp to 2 GB of DDR2 533/677 MHz system memory, upgradeable to 2 GB using two soDIMM 
modules
Display and graphics
T14.1” WXGA Acer CrystalBriteTM TFT LCD, 1280 x 800 pixel resolution, supporting simultaneous 
multi-window viewing via AcerAcer DridVistaTM
TATI Radeon® Xpress 200M chipset with integrated 3D graphics, featuring HyperMemory and up to 
128 MB of shared system memory
T16.7 million colors
TSimultaneous LCD and CRT display, with LCD panel refresh rate at 70 Hz
TMPEG-2/DVD hardware-assisted capability
Storage subsystem
T40/60/80/100/120 GB ATA/100 hard disk drive
TOptical drive options:
tDVD-Super Multi double-layer
tDVD-Dual double-layer
tDVD/CD-RW combo drive
Input devices
T88/89-key Acer FineTouchTM keyboard with inverted “T” cursor layout, 2.5 mm (minimum) key 
travel
TTouchpad with 4-way scroll button
T12 function keys, four media keys (play/pause, stop, previous, next), four cursor keys, two 
Windows® keys, hotkey controls, embedded numeric keypad, international language support
TFour easy-launch buttons: Empowering Key, Internet, email, user-programmable button
TTwo front-access switches: WLAN,Bluetooth® 
Audio
TAudio system with two built-in 1W speakers and microphone
TIntel® High-Definition audio support
TSound Blaster ProTM and MS-Sound compatible
Communication
TAcer Video Conference featuring Voice and Video over Internet Protocol (VVoIP) support  via Acer 
OrbiCamTM and optional Acer Bluetooth VoIP phone
System Specifications
Chapter  1 
						

							2Chapter 1
TAcer OrbiCamTM integrated 310,000 pixel CMOS camera, featuring:
t225 degree ergonomic rotation
tAcer PrimaLiteTM technology
TWLAN: integrated Acer InviLinkTM 802.11b/g WI-Fi® CERTIFIEDTM solution; Acer SignalUpTM 
technology support
TLAN: Fast Ethernet; Wake-on-LAN ready
TModem: 56K ITU V.92 modem with PTT approval; Wake-on ring ready
I/O Ports
TPC Card slot (one Type II)
T2 USB 2.0 ports
TExternal display (VGA) port
THeadphones/speaker/line-out jack
TMicrophone-in jack
TExternal display (VGA) port
TEthernet (RJ-45) port
TModem (RJ-11) port
TDC-in jack for AC adapter
Environment
TTemperature:
toperating: 5 C to 35 C
tNon-operating: -20 C to 65 C
THumidity (non-condensing):
toperating: 20%~80%
tNon-operating: 20%~80%°°
°°