Acer Aspire 3510 Service Guide
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Aspire 1690 Aspire 3510 Service Guide PRINTED IN TAIWAN NOTE: Please refer to Kestrel Service CD P/N:VD.A27V7.001 Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw
II Revision History Please refer to the table below for the updates made on Aspire1690 and Aspire 3510 service guide. Date ChapterUpdates
III Copyright Copyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
IV Conventions The following conventions are used in this manual: SCREEN MESSAGESDenotes actual messages that appear on screen. NOTEGives bits and pieces of additional information related to the current topic. WARNINGAlerts you to any damage that might result from doing or not doing specific actions. CAUTIONGives precautionary measures to avoid possible hardware or software problems. IMPORTANTReminds you to do specific actions relevant to the accomplishment of procedures.
V Preface Before using this information and the product it supports, please read the following general information. 1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acers global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
VII Table of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Mainboard Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Open View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Special Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Using a Computer Security lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Using System Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Launch Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Ejecting the optical (CD or DVD) drive tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Chapter 2 System Utilities 45 BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Chapter 3 Machine Disassembly and Replacement 56 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Removing the HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Removing the Memory and the Wireless LAN Card . . . . . . . . . . . . . . . . . . . . . . 62 Removing the Thermal Module and CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Disassembling the Upper Case Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Disassembling the Lower Case Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Disassembling the External Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Disassembling the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
VIII Table of Contents Chapter 4 Troubleshooting 73 System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . 74 Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Power Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Check the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 PhoenixBIOS POST Tasks and Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 POST Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Intermittent Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Use NAPP CD to Build Master Hard Disc Drive . . . . . . . . . . . . . . . . . . . . . . . . . 88 Chpater 5 Jumper and Connector Locations 95 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 RTC Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Chapter 6 FRU (Field Replaceable Unit) List 99 Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Appendix A Model Definition and Configuration 113 Appendix B Test Compatible Components 114 Microsoft Windows XP(Home) Environment Test . . . . . . . . . . . . . . . . . . . . . . 115 Appendix C Online Support Information 118
Chapter 11 Features This computer was designed with the user in mind. Here are just a few of its many features: Performance TIntel® Celeron® M Processor at 1.3 ~ 1.5 GHz or higher (for Aspire 3510 series only) TIntel® Celeron® M Processor at 1.5 ~ 2.13 GHz or higher (for Aspire 1690 series only) TCPU Package is uFPGA 478 Package TIntegrated Intel® PRO/Wireless 2200BG network connection (dual-mode 802.11b/g) Wi-Fi CERTIFIEDTM solution Memory T256MB or 512MB of DDRII 400/533 TUpgradeable to 2GB Memory by Dual channels of SODIMM Display T15” XGA TFT LCD, supporting 1024x768 pixel resolution T15.4” WXGA+TFT LCD, supporting 1280x800 pixel resolution T15” SXGA +TFT LCD supporting 1400x1050 pixel resolution (for Aspire 1690 series only) Graphics TAT I M O B I L I T YTM RADEON® X600 with 64/128MB of video memory (for Aspire 1690 series only) TAT I M O B I L I T YTM RADEON® X700 with 64/128MB of video memory (for Aspire 1690 series only) TMicrosoft® DirectX® 9.0 support TAT I P O W E R P L AYTM 5.0 support TDualViewTM support TExternal resolution/refresh rate T2048x1536: 60/75 Hz T1600x1200: 120/100/85/75/60 Hz T1400x1050: 60 Hz T1280x1024: 60/75/85/100/120/160 Hz T1024x768: 200/160/120/100/85/75//60 Hz T800x600: 200/160/120/100/85/75/60 Hz TMPEG-2/DVD hardware-assisted capability TS-video/TV-out (NTSC/PAL) support TAspire CinemaVisionTM video technology (for Aspire 1690 only) Console display for Arcade media playback status System Specifications Chapter 1
2Chapter 1 Audio T16-bit AC’97 stereo audio TDual speakers and one internal microphone TSeparate audio ports for headphone--out, line-in, microphone-in and SPDIF devices TBuilt-in two 1.5W speakers TMS-Sound Compatible TLine-out (SPDIF supported for Aspire 1690 series only) Storage T40/60/80/100 GB ATA/100 hard disc drive T4-in-1 card reader, supporting MultiMedia Card (MMC), Secure Digital (SD), Memory Stick® , and Memory Stick PROTM (for Aspire1690 series only) TPC card 95 supported with one Type II TPCI card bus Tno ZV support Communication T56Kbps V.90/V.92 AC-Link modem card (MDC) T10/100Mbps or Giga LAN on board (for Aspire1690 series only) T10/100 Mbps Fast Ethernet connection (for Aspire 3510 series only) TWLAN 802.11b/g or 802.11 a/b/g dual-band tri-mode Wireless Twith Mini-PCI interface (for Aspire1690 series only) TBuilt-in 2 Antenna (which has to be placed on the top of LCD on the sides of LCD latch) I/O Ports TThree USB 2.0 ports TIEEE 1394 port (4-pin, for Aspire1690 series only ) TEthernet (RJ-45) port TModem (RJ-11) port TExternal display (VGA) port TS-vide/TV-out port TMicrophones/Line-in jack THeadphones/Speaker/Line-out jack TInfrared (FIR) port TType II PC card slot T4-in-1 card reader TDC-in jack for AC adaptor Battery T8-cell of Li-ion battery pack, (4400mAh) T4-cell of Li-ion battery pack, (2200mAh) T65W AC adaptor T3-hours battery life when support ATI X600 / 4-hours battery life when support Intel GFX