Acer Aspire 3300s Service Guide
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Aspire 3300S Service Guide PART NO.: ------------------------- PRINTED IN TAIWANService guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw
ii Revision History Please refer to the table below for the updates made on Aspire 3300S service guide. Date Chapter Updates
iii Copyright Copyright © 2002 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium 4 are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
iv Conventions The following conventions are used in this manual: Screen messagesDenotes actual messages that appear on screen. NOTEGives bits and pieces of additional information related to the current topic. WARNINGAlerts you to any damage that might result from doing or not doing specific actions. CAUTIONGives precautionary measures to avoid possible hardware or software problems. IMPORTANTReminds you to do specific actions relevant to the accomplishment of procedures.
v Preface Before using this information and the product it supports, please read the following general information. 1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acers global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
vi Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Front Panel Aspire 3300S . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Rear Panel Aspire 3300S . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 System Block Diagram (Aspire 3300S) . . . . . . . . . . . . . . . . . . 8 Main Board Layout (Aspire 3300S) . . . . . . . . . . . . . . . . . . . . 10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Hardware Specifications and Configurations . . . . . . . . . . . . . 14 Power Management Functions . . . . . . . . . . . . . . . . . . . . . . . 22 Entering Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Standard CMOS Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Advanced BIOS Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Advanced Chipset Features . . . . . . . . . . . . . . . . . . . . . . . . . 34 Integrated Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Power Management Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 38 PnP/PCI Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 PC Health Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Frequency Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Load Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Set Supervisor/User Password . . . . . . . . . . . . . . . . . . . . . . . 44 Save & Exit Setup/Exit Without Saving . . . . . . . . . . . . . . . . . 46 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . 50 Opening the Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Removing the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Removing the EMI Audio Cover . . . . . . . . . . . . . . . . . . . . . . 52 Removing the Modem Card . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Removing the AGP VGA Card. . . . . . . . . . . . . . . . . . . . . . . . 53 Removing the FDD and DVD Frame . . . . . . . . . . . . . . . . . . . 53 Removing the Intrusion Alarm Cable . . . . . . . . . . . . . . . . . . . 55 Removing the USB and Audio Board . . . . . . . . . . . . . . . . . . 56 Removing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . 56 Removing the DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Removing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . 58 Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Removing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Removing the Main board . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Power-On Self-Test (POST) . . . . . . . . . . . . . . . . . . . . . . . . . 63 POST Error Messages List . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Error Symptoms List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Aspire 3300S Exploded Diagram. . . . . . . . . . . . . . . . . . . . . . 89 Microsoft Windows XP Environment Test . . . . . . . . . . . . . . . 99
Chapter 11 Overview The Aspire 3300S supports Intel® Pentium 4 (Willamette 478/Northwood) Flip Chip-Pin Grid Array 2 processor (FC-PGA2) based Micro ATX, IBM PC/AT compatible system with PCI/AGP bus. System Specifications Chapter 1
2Chapter 1 Features Performance TIntel Pentium® IV processor with Intel NetBurst™ micro-architecture and integrated 256KB/512KB on-die L2 cache memory in Flip Chip 2 (FC)-mPGA 478 socket form factor, with supporting CPU clock up to 2.4GHz+. TSystem Front Side bus speed:400 MHz. TMaximum of 2GB DDR RAM within 2 DIMM sockets. TIntegrated LAN Controller. T3.5-inch and 5.25-inch floppy disk drives. TCD-ROM/DVD-ROM /CD-RW drives T1x/2x/4x AGP slot THigh capacity, Enhanced-IDE hard disk TPower management features TCPU SMM (System Management Mode) TOnboard PCI master enhanced local bus IDE (Embedded in 82801BA chipset). TPIO mode 4 TMultiword DMA Mode 2 TUltra DMA/33, Ultra DMA/66 & Ultra DMA/100 modes TPlug-and-Play (PnP) feature TACPI 1.0 b Compliant Power management and Configuration Support TSoftware shutdown for Windows 95/98/ME/2000/XP THardware monitor function Multimedia T128-bit graphics accelerator installed in the AGP Pro card slot TAn additional AGP card 1.5V slot, supports 2X and 4X TCathode-ray tube(CRT) support TLiquid crystal display (LCD) support(optional) T3-D quality audio system via onboard audio controller TAudio-in/Line-in, Audio-out/Line-out, Headphone-out, Mic-in, and Game/MIDI interface NOTE: The system has dual RJ-11 phone jacks for line and phone on Modem card (option). One microphone jack and one speaker jack on FPIO board. Connectivity TOne AGP and three PCI slots TOne CNR slot TUSB and PS/2 compatible mouse and keyboard interfaces TTwo high-speed NS 16C550-compatible serial ports TOne multi-mode parallel port TFour USB ports (available on front and rear panels) with Plug and Play function THigh-speed 56K V9.0 fax/data/voice PCI modem (optional) TOne RJ45 connector supports IEEE 802./802.3u 10Base-T/100Base-TX-compatible network with remote wake-up function
Chapter 13 Expansion T3 PCI slots + 2 DIMM slots + 1 AGP slot TUpgradeable memory and hard disk Human-centric design and ergonomics TSlim desktop form factor TSeparate computer stand and rubber stands for quick and easy positioning TAccessible I/O ports TSmooth and stylish design TLow emission and low radiation
4Chapter 1 Front Panel Aspire 3300S The computer’s front panel consists of the following: LabelIconColorDescription 1 Floppy drive light-emitting diode (LED) 2 3.5-inch floppy drive 3 Floppy drive eject button 4 CD-ROM/DVD-ROM/CD-RW Headphone/Ear- phone jack. 5 Volume control tuner 6 CD-ROM/DVD-ROM/CD-RW LED 7 CD-ROM/DVD-ROM/CD-RW tray 8 CD-ROM/DVD-ROM/CD-RW emergency eject hole 9 Stop/Eject button 10 Black USB ports 11 Pink Microphone-in port (front)* 12 Lime Headphone-out port