Acer Aspire 3100 Service Guide

							Acer
Aspire 5110/5100/3100
Service Guide
                                                                                                                                     PRINTED IN TAIWAN
               Service guide files and updates are 
available on the ACER/CSD web.   
For more information, please refer to 
http://csd.acer.com.tw 
						

							II
Revision History
Please refer to the table below for the updates of Aspire 5110/5100/3100 service guide.
Date ChapterUpdates 
						

							III
Copyright
Copyright© 2006 by Acer Incorporated. All rights reserved. No part of this publication may be 
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language 
or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, 
chemical, manual or otherwise, without the prior written permission of Acer Incorporated. 
						

							IV
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with 
respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness 
for any particular purpose. Any Acer Incorporated software described in this manual is sold or 
licensed “as is”. Should the programs prove defective following their purchase, the buyer (and not 
Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, 
repair, and any incidental or consequential damages resulting from any defect in the software. 
Acer is a registered trademark of Acer Incorporated.
AMD is a registered trademark of AMD Corporation.
Turion and Athlon are trademarks of AMD Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective 
holders. 
						

							V
Conventions
The following conventions are used in this manual:
SCREEN MESSAGES Denotes actual messages that appear on screen.
NOTE Gives bits and pieces of additional information related 
to the current topic.
WARNING Alerts you to any damage that might result from doing 
or not doing specific actions.
CAUTION Gives precautionary measures to avoid possible 
hardware or software problems.
IMPORTANT Reminds you to do specific actions relevant to the 
accomplishment of procedures. 
						

							VI
Preface
Before using this information and the product it supports, please read the following general 
information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers “global” product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-
on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this 
generic service guide. In such cases, please contact your regional offices or the responsible personnel/
channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, you should check the most up-to-date information available 
on your regional web or channel. For whatever reason, if a part number change is made, it will not be noted 
in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have 
a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use 
the list provided by your regional Acer office to order FRU parts for repair and service of customer 
machines. 
						

							VII
Table of Contents
Chapter 1 System Specification 1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
System Memory   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
Display   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
Graphics  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
TV-Tuner  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
Audio  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2
Communication  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2
Special Keys and Controls   . . . . . . . . . . . . . . . . . . . . . . .  2
I/O Interface   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3
Power Subsystem  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3
Dimensions and Weight   . . . . . . . . . . . . . . . . . . . . . . . . .  3
Environment   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4
Block Diagram   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5
Outlook Tour  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6
Front View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
Left View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Right View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Rear View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9
Base View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Using the Keyboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
Lock keys and Embedded Numeric Keypad  . . . . . . . . .  11
Windows keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
Hotkeys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
Special keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13
Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14
Easy-launch Buttons  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15
Touchpad   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Touchpad Basics   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Acer Empowering Technology   . . . . . . . . . . . . . . . . . . . . . . .  18
Empowering Technology Password   . . . . . . . . . . . . . . .  18
Acer eDataSecurity Management (for selected models)  18
Acer eLock Management   . . . . . . . . . . . . . . . . . . . . . . .  20
Acer ePerformance Management  . . . . . . . . . . . . . . . . .  21
Acer eRecovery Management   . . . . . . . . . . . . . . . . . . .  22
Acer eSettings Management . . . . . . . . . . . . . . . . . . . . .  23
Acer ePower Management  . . . . . . . . . . . . . . . . . . . . . .  24
Acer ePresentation Management  . . . . . . . . . . . . . . . . .  26
Using the System Utilities  . . . . . . . . . . . . . . . . . . . . . . . . . . .  27
Acer GridVista (dual-display compatible)   . . . . . . . . . . .  27
Launch Manager  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  28 
						

							VIII
Norton AntiVirus  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  29
How do I check for viruses?   . . . . . . . . . . . . . . . . . . . . .  29
Hardware Specification and Configuration  . . . . . . . . . . . . . .  30
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  41
Invoking BIOS Setup . . . . . . . . . . . . . . . . . . . . . . . . . . .  41
Chapter 2 System Utilities 41
Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42
Main   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43
Advanced   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  45
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  46
Boot   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48
Exit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  49
DOS Flash SOP  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  50
Chapter 3 Machine Disassembly and Replacement 53
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  54
Before You Begin   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  54
Disassembly Procedure Flowchart  . . . . . . . . . . . . . . . . . . . .  55
Disassembly Procedure   . . . . . . . . . . . . . . . . . . . . . . . . . . . .  57
Removing the Battery Pack   . . . . . . . . . . . . . . . . . . . . .  57
Removing the HDD Module   . . . . . . . . . . . . . . . . . . . . .  57
Removing the RAM Module/Mini PCI Card/Thermal Module/CPU 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  58
Removing the ODD Module   . . . . . . . . . . . . . . . . . . . . .  60
Removing the LCD Module from the Main Unit   . . . . . .  61
Removing the Keyboard  . . . . . . . . . . . . . . . . . . . . . . . .  62
Disassembling the Main Unit   . . . . . . . . . . . . . . . . . . . .  63
Disassembling the LCD Module  . . . . . . . . . . . . . . . . . .  68
Chapter 4 Troubleshooting 71
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . .  72
External Diskette Drive Check   . . . . . . . . . . . . . . . . . . .  72
External CD-ROM Drive Check   . . . . . . . . . . . . . . . . . .  72
Keyboard or Auxiliary Input Device Check   . . . . . . . . . .  72
Memory Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  73
Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . .  73
Check the Power Adaptor  . . . . . . . . . . . . . . . . . . . . . . .  73
Check the Battery Pack   . . . . . . . . . . . . . . . . . . . . . . . .  74
Touchpad Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  74
Power-On Self-Test (POST) Error Message   . . . . . . . . . . . .  76
Index of Error Messages  . . . . . . . . . . . . . . . . . . . . . . . .  76
POST Code   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  79
Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . .  80 
						

							IX
Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  84
Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  85
Chapter 5 Jumper and Connector Location 86
Main Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  86
Top Side  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  86
Bottom Side   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  88
Switch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  90
Top Side  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  90
Bottom Side   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  91
Chapter 6 FRU (Field Replacement Unit) List 92
Parts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  93
Exploded Diagram   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  102 
						

							Chapter 11
Features
Platform
•AMD TurionTM 64 X2 dual-core TL-50/TL-52/TL-56/TL-60/TL-62 processor or higher with 1MB L2 
cache, supporting AMD PowerNow!TM Technology and AMD HyperTransportTM Technology
• Mobile AMD Sempron
TM 3200+/3400+/3500+ or higher with 512KB L2 cache, supporting AMD 
PowerNow!TM Technology and AMD HyperTransportTM Technology, 64bit OS support
• ATI Radeon
® Xpress 1100 or Xpress 1200 chipset
System Memory
• Up to 2GB of DDR2 533/667MHz memory, upgradeable to 4GB using two soDIMM modules (dual-
channel support)
Display
• 15.4” WXGA Acer CrystalBriteTM TFT LCD, 1280 x 800 pixel resolution, 16 ms response time, 
supporting simultaneous multi-window viewing on dual displays via Acer GridVistaTM
• 15” XGA colour TFT LCD, 1024 x 768 pixel resolution
Graphics
• ATI Radeon® Xpress 1100 chipset with integrated 3D graphics, up to 256MB of shared system memory
• ATI Mobility
TM Radeon® X1300/X1600 with up to 512MB of HyperMemoryTM (64MB of dedicated 
GDDR2 VRAM; up to 448MB of shared system memory), supporting ATI PowerPlayTM 5.0, Microsoft® 
DirectX® 9.0, PCI Express®, DualViewTM support
• 16.7 million colours
• MPEG-2/DVD hardware-assisted capability
• S-video/TV-out (NTSC/PAL) support (for selected models)
• Acer Arcade
TM, featuring Acer CinemaVisionTM and Acer ClearVisionTM technology
TV-Tuner
• Acer TV-tuner options (for selected models):
• Analog TV-tuner supporting hardware MPEG-2 stream encoding
• Digital and analog hybrid TV-tuner supporting hardware MPEG-2 stream encoding
• Digital and analog hybrid TV-tuner supporting software MPEG-2 stream encoding
• Analog TV-tuner supporting international analog TV standards (NTSC/PAL/SECAM)
• Digital TV-tuner supporting DVB-T (Digital Video Broadcasting Terrestrial) standard (6MHz to 8MHz) 
TV-tuner I/O:
System Specification
Chapter 1