Acer Aspire 1820pt Service Guide
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Appendix C201 Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acers Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acers Notebook, Desktop and Server models including: • Service guides for all models • Users manuals • Training materials • Bios updates • Software utilities • Spare parts lists • TABs (Technical Announcement Bulletin) For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are: • Detailed information on Acers International Travelers Warranty (ITW) • Returned material authorization procedures • An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries. We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us. Appendix C
203 A Antennas Removing 94, 97 B Battery Pack Removing 42 BIOS ROM type 17 vendor 17 Version 17 BIOS Utility 23–31 Advanced 26 Boot 29 Exit 30 Navigating 23 Save and Exit 30 Security 26 System Security 30 Bluetooth Module Removing 121 brightness hotkeys 12 Button Board Removing 61 C Camera Board Removing 85, 106 caps lock on indicator 8 Common Problems 144 CRT Cable Removing 115 D DIMM Module Removing 47 Display 3 display hotkeys 12 E Euro Key 13 External Module Disassembly Flowchart 41 F Features 1 FLASH Utility 31 Flash Utility 31 FRU (Field Replaceable Unit) List 169 H Hard Disk Drive Module Removing 45 Hibernation mode hotkey 12 Hot Keys 10 I Indicators 8 Intermittent Problems 154 Internal Microphone Failure 151 Internal Speaker Failure 150 J Jumper and Connector Locations 165 K Keyboard Removing 53 Keyboard Failure 148 L LCD Bezel Removing 82, 107 LCD Brackets Removing 88, 101 LCD Cable Removing 88, 101 LCD Failure 147 LCD Module Removing 110 LCD Module Disassembly Flowchart 80 Index
204 LCD Panel Removing 86, 103 M Main Unit Disassembly Flowchart 51 Mainboard Removing 115 media access on indicator 8 Memory Check 144 Microphone Removing 86, 103 Model Definition 179 N No Display Issue 145 num lock on indicator 8 O ODD Failure 153 Online Support Information 201 P Panel 4 left 4 PC Card 8 Power On Failure 144 S Speaker Module Removing 77 speakers hotkey 12 System Block Diagram 3 T Test Compatible Components 193 Thermal Module Removing 76, 112 Touch Pad Failure 149 Troubleshooting Built-in KB Failure 148Internal Microphone 151 Internal Speakers 150 LCD Failure 147 No Display 145 ODD 153 Other Failures 153 Power On 144 Touch Pad 149 USB 153 U Undetermined Problems 154 Upper Cover Removing 57 USB Failure (Rightside) 153 utility BIOS 23–31 V volume hotkeys 12 W Windows 2000 Environment Test 193 WLAN Board Removing 48