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Accell UltraAV 4x4 HDMI AudioVideo Matrix and Distribution Amplifier with HDBaseT K072C014B Manual
Accell UltraAV 4x4 HDMI AudioVideo Matrix and Distribution Amplifier with HDBaseT K072C014B Manual
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READ ME FIRST – SETUP INSTRUCTIONS Thank you for purchasing the Accell Ultr aAV HDMI Distribution Amplifi er. This product is designed to provide an exceptional performance and v alue. Please review the manual before oper ating and retain for future reference. - CAUTION - 1. Ensure the matrix and receiv ers have suffi cient ventilation. Do not cover ventilation openings. Do not install in a confi ned space. 2. Do not oper ate near source of heat. Do not stack on to p, underneath or between other heat gener ating unit/s including other amplifi ers. 3. Unplug power adapter if not used for an extended period. 4. T o prevent damage from power surges, the unit should be plugged into a surge protector or surge pro- tected power source. 5. Do not use near liquid or areas of heavy moisture. 6. Clean unit with a clean and dry cloth onl y. 7. This unit cannot be serviced in the fi e ld. Contact Accell if service is required. 8. Do not open case, risk of shock - shock hazard. 9. Do not modify power cord or use the product if the power cord is damaged. Introduction The Ultr aAV HDMI 4x4 Matrix and Distribution Amplifier featuring HDBase T accepts signals from up to 4 HDMI enabled audio/video sources and distributes the signal to up to 4 HDMI enabled displa ys. The matrix can be configured to send an y input to any HDMI displays, monitors, projectors or TV’ s. Over-Current and Over-Voltage Protectio n The circuit boards are equipped with both over-current and over -voltage protection and will automatically power down if encountered. The circuit\ boards will restore automatically once the ex cessive current or voltage has passed. Package Content s ●HDMI Distribution Amplifier (Matrix) ●1 P ower Adapter (for Matrix) ●4 HDBase T Receivers ●4 Power Adapters (for Receivers) ●CD-ROM (for RS-232 control) ●4-Pair IR-TX and IR -RX ●R emote Control (with battery) ●Owner’s Manua l ●2 Front P anel Mounting Ears (with 4 Screws) Model Number: K072C-014B UltraAV® HDMI 4x4 Matrix with HDBaseT Setup Note: All Cat5e/6 cables must be terminated to 568B standards. Unsheilded (or properly terminated sheilded cable), solid core Cat5e, Cat6, Cat6e, Cat7 or Cat7e cable can be used. Str anded core is not suggested as it can reduce signal tr ansfer. Recommended to use a continuous length of cable terminated at the matrix and receiv er ends. With the matrix power switch in the OFF position, connect an HDMI High Speed cable from the HDMI Output of the most commonly used audio/ video source to the HDMI Input 1 located on the rear of the matrix. Similarly , connect the remaining source devices to the HDMI Input Ports on the matrix. Tips: Use the shortest length HDMI cables possible in each point in the installation. Use only High Quality and High Speed HDMI cables. If desired, run a LAN cable from y our network or router into the port labeled LAN IN on the rear of the matrix. Next, connect a Cat5e/6 cable to the HDBase T Out 1 port on the rear of the matrix. Connect the other end of the Cat5e/6 cable to the HDBase T IN port on the rear of the HDBase T receiver positioned near the TV. Run a short, High Speed HDMI cable from the HDMI Out port on the receiv er to the HDMI In port on the TV . If desired, two Ethernet ports are provided on the rear of the receiv er for connection to Internet enabled TV and/or computer . Plug a provided power adapter into an AC outlet and the other end into the HDBase T receiver. Using the same steps, connect the remaining audio/video sources to the matrix. The matrix has internal memory that stores the system information for faster switching. Please follow the steps in the order listed: T urn ON the displays and ensure they are awake (not in standby mode). Check the displa ys INPUT setting to ensure the correct HDMI port is activ e. T urn on the source devices and ensure they are awake (not in standby mode). Connect the power adapter to the matrix. Plug the power adapter into a surge protected AC power outlet. T urn the matrix power switch to the ON position. The matrix has a low power d raw and is intended to be left on. If the matrix is turned off , start up the system as noted abo ve. If new hardw are is added, please perform a RESET . To RESET the matrix, turn off the display and source devices. Power off the matrix and unplug the power adapter from the rear of the matrix. Wa it 20 minutes for the memory of the system configur ation inside of the matrix to be deleted. Follow the setup instructions abo ve to correctly initiate the setup . HDMI 4x4 Matrix and Distribution Amplifier Model: K072C-014B Specifi cations ● Independently access 4 HDMI Sources from 4 HDMI Displ ays ● Supports HD resolutions up to 1080P and 3D ● HDMI 1.4a, HDCP 1.2 compliant ● Audio formats supported: DTS-HD 7.1, Dolby T rue-HD 7.1 ● Deep color up to 36-bi t ● RS232 P ort for control ● Maximum HDMI input/output cable length: Up to 16ft./5m ● Maximum Cat5e/6 output cable length: Up to 328ft./100m ● Supports up to 100 Base T Ethernet, two ports per receiv er ● 19” R ack Mounting (front panel mounting br ackets included) ● 12V DC, UL Listed P ower Supply for 4 x 4 Matrix Uni t ● 5V DC, UL Listed P ower Supplies for Receiver Units (4 Total) ● Matrix dimensions: 17.3” W x 2”H x 7.9”D (440W x 51H x 20D mm) ● R eceiver dimensions: 4.4” W x .9” H x 3” D (112W x 23H x 76D mm) ● Oper ating temper ature range: 5 to 131°F (-15 to 55°C) ● Oper ating humidity r ange: 5% to 90% RH (no condensation)
Infrared Control (IR) Ultra-IR Receiver an d Tr ansmitter Pin Assignment Ultr a-IR Re ceiver (5 ft.) Dual Frequency: 38KHZ -60KHZ PN: B164B-002B Ultr a-IR Tr ansmitter (5 ft.) Dual Frequency: 38KHZ -60KHZ PN: B164B-003B Q. Get the message “This protocol is not supported” or other error message. A. See answer A1 abo ve and repeat the steps outlined . Q. The matrix is not down sampling the video and some of the TV’ s are not displaying a picture. A1. Go into the TV’ s setup and configure the resolution to match all the connected TV’ s. The TV’s should share the same resolution. A2. In the source devices menu options set the source device to output a resolution that matches all the connected displa ys. Q. My TV ’s resolution are not optimized. A. The matrix will query the displa ys and provide the highest common video resolution amongst them. Example: Using a 1080p source, if 3 of the displa ys support a maximum resolution of 1080p and 1 displ ay supports a maximim resolution of 720p , all 4 display will oper ate at a resolution of 720p . If the 720p TV in the example is then turned off , the other 3 displays can then operate in 1080p resolution. T urn Off then turn On the matrix to refresh the configur ation. The three 1080p TV’ s will refresh (flicker) then each will displ ay a 1080p picture. ASSISTANCE: Questions regarding this product or its product warranty , please check out our Web site at: www .accellcables.com. Customer service can be reached by email at [email protected] or phone at 510-438-9288, toll free 877-353-0772 (M-F 9am-5pm PST) . 1-YEAR MANUFACTURERS WARRANTY The Accell UltraAV Matrix is warranted for one year from date of purchase to be free of defects in material and workmanship. In the event of such defects, the Accell product will be repaired without charge or replaced with a new one at our option, if delivered to Accell Corporation prepaid, together with a copy of the sales receipt indicating the proof of purchase date and place of purchase. This warranty excludes defects due to normal wear, abuse, shipping damage, or failure to use the product in accordance with the instructions. ACCELL CORPORATION SHALL NOT BE LIABLE FOR DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, INTERRUPTED OPERATION OR COMMERCIAL LOSS, OR ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE. YOU AGREE THAT ACCELL’S MAXIMUM LIABILITY ARISING FROM ANY PRODUCT SOLD BY ACCELL SHALL NOT EXCEED THE PRICE OF SUCH PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTION’S LAW IS APPLICABLE TO THIS AGREEMENT. This warranty gives you specific legal rights, and you may have other rights that vary from state to state. LIMITATION OF LIABILITY IN NO EVENT SHALL ACCELL CORPORATION, ITS SUBSIDIARIES OR AFFILIATES, OR THEIR RESPECTIVE PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, REPRESENTATIVES OR AGENTS (COLLECTIVELY, “ACCELL”) BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR INDIRECT DAMAGES (INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, USE OR PROFITS), HOWEVER CAUSED, WHETHER FOR BREACH OF CONTRACT, NEGLIGENCE, OR OTHERWISE, AND WHETHER OR NOT ACCELL HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. YOU AGREE THAT ACCELL’S MAXIMUM LIABILITY ARISING FROM ANY PRODUCT SOLD BY ACCELL SHALL NOT EXCEED THE PRICE OF SUCH PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTION’S LAW IS APPLICABLE TO THIS AGREEMENT. WARRANTY RETURNS PROCEDURE Contact Customer Support to obtain a Return Authorization (RMA) number. RMA numbers are valid for 30 days from the date of issuance. We are unable to accept returns without an RMA number. Returns without an RMA number clearly printed on the outside of the package will be refused and returned unopened. All returns must be shipped prepaid at the expense of the shipper. Accell assumes no responsibility for any inaccuracies and liability for direct, indirect, special, incidental, or consequential damages as a result. Due to ongoing improvements, Accell reserves the right to make changes to hardware, packaging and any accompanying documentation without prior written notice. ©2013 Accell Corporation, All Rights Reserved. Accell and UltraAV are registered trademarks of Accell Corporation. Support RS-232 Control Port (4x4 HDMI Matrix ) The RS-232 port located on the 4x4 HDMI Matix pro vides control similiar to the remote control from a remote device. A correctly configured RS232 cable is required. Connect the RS232 cable end to y our PC Serial port (default =COM 1). The other end to HDMI Matrix RS232 port. Place the included CD-ROM into y our computer CD-ROM drive. Go to the CD-ROM dri ve and double-click the “HDMI F amilySetupB.exe” file to install the command configur ation application. The HEX codes and settings, RS-232 cable configur ation as well as additional details on the usage of the application are included in PDF file format on the CD . Open the CD and locate the PDF file. To open/read use Adobe Acrobat R eader. The 4x4 HDBase T Matrix includes 4 pairs of Infr ared Extenders, 4 IR Tr ansmitters (I R-TX) and 4 IR Receivers (I R-RX). The front panel of the matrix has 4 IR -TX ports and 4 IR -RX ports. The HDBase T Receivers each have one IR -TX port and one IR -RX port. Using the included extenders and appropriate IR port, y ou can choose to configure the IR to control the source devices when positioned at the displ ay or control the displ ay devices when postioned at the source. To control multiple source devices with one IR -TX, stack the sources together and position the IR -TX so that all the source devices can receive the IR signal (Blast) from the IR -TX. The port on the matrix labeled “IR Extender” accepts an optional I\ R Re ceiver , taking commands from the included matrix remote control. This receiver enables line-of -sight if the matrix with its built -in IR receiver, labeled on the front panel as IR, is not visable. LED indicator lights On initial power on, all LED lights on the matrix should come on solid blue. All the numerical LED displa ys will momentarily read ‘0’ and then change to ‘1 ’. If less than the maximum number of Displa ys are connected to the matrix (not all the outputs are used) the numerical indicator will indicate ‘0’ for that output and there wi\ ll be no corresponding HDMI OUT blue LED for the unused output. Blue lights will only appear for devices connected. An y unused HDMI Input ports will also have its HDMI IN blue LED unlit. The HDBaseT Receiver has 4 LED indicators: 1. HDCP: A solid LED indicates that the HDCP handshak e between the source and displ ay has been authenticated. 2. Link: Indicates a connection between the Matrix and the R eceiver. 3. Mode: A flashing LED indicates correct oper ation of the system. 4. P ower: A solid LED indicates power to the recei ver. Operatio n Manual Control : Yo u can oper ate HDMI source switching manually by using the buttons labeled ‘Out” located on the front panel. Press \ the button that corresponds to the output that y ou want to change the HDMI source on and toggle through until the desired HDMI input source video is being displayed. A numerical LED indicates which HDMI source input is\ being shown on each output (HD TV). Remote Control: Included with the Matrix is a R emote Control. It can control the matrix by pointing it at the front of the matrix, targeting \ the integr ated IR receiv er labeled IR. IR uses line-of -sight between the remote control (or IR -TX) and the receiver . The angle which the remote will work is at about a 15° degree angle in either direction t\ o the receive r. If the receiver is postioned such that there is not line-of -sight, the port labeled “IR Extender” accepts an optional IR R eceiver. This receiver enables line-of -sight if the matrix is out of position. LED Indicator LightsTroubleshooting A. One of the displ ay does not show a picture or output audi o. Q. Check the displays input setting to ensure it is set to receive a signal from the connected HDMI port. Q. One or more of the connected displays will not display a picture while one or more of the displa ys do display a picture: A1. T urn off the power to the matrix, source and displa ys. Wait 1 minute. T urn the source on. T urn the displays on. T urn the matrix on.