Steps for CMS 2.5 upgrade to CMS 3.1.9 
 
• Remove CMS Client then CMS Server from Control Panel -Add remove 
programs 
• Delete Insight Video-Net folder from C:\Program Files 
• Delete Insight Video Net registry key: Hkey Local Machine-Software-
Insight Video Net 
• From Start – Run -  cmd type in sc delete”FICS”  Hit enter 
• Should show delete success *Note with version 2.5.0 –this step can be 
skipped. 
• From Start – Run – cmd type sc delete”Insight Rename Service” 
• Should show delete success...
                                            

                                                     
 
 
  
 
Arbitrator SI 
User Manual 
Version 1.9.2 | Revision A 
  
                                            

                                                     
 
 
 
Operations Manual 
Version 3.1