Xerox WorkCentre M20i User Manual

Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-31
Machine Administration
Enabling or Disabling Auxiliary Access
Auxiliary Access allows a foreign interface board to be recognized. Use these instructions to 
enable or disable Auxiliary Access:
1¾Press the [Machine Status] key.
EnterMachine 
Status
2¾Using the Navigation Keys select 
[System Admin Tools] and press 
[Enter].
¾If the System Admin Tools have 
already been passcode 
protected, type in the password 
and press...

Page 9-32  Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide 
Machine Administration
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Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 10-1
10 Maintenance
Performing the maintenance tasks enables your machine to 
continue running at optimum performance. Instructions are 
provided in this chapter for all the maintenance tasks required.
¾Cleaning  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
¾Ordering Supplies  . . . . . . . . . . . . . . . . . . . . . . . . 10-4
¾Customer Replaceable Units . . . . . . . . . . . . . . . . 10-5
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Page 10-2  Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide 
Maintenance
Cleaning
Cleaning the Document Glass and Constant Velocity Transport 
(CVT) Glass
Keeping the Document Glass clean helps ensure the best possible output. It is recommended 
that the Document Glass is cleaned at the start of each day and during the day as needed.
The Constant Velocity Transport (CVT) glass is the strip of glass located to the left of the 
Document Glass and is used to scan originals fed through the...

Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 10-3
Maintenance
Control Panel and LCD
Regular cleaning keeps the Control Panel and LCD free from dust and dirt. To remove finger 
prints and smudges, clean the Control Panel and LCD screen with a soft, lint-free cloth, lightly 
dampened with water.
Outside Areas of the Machine
Use a cloth moistened with water to clean the outside areas of the machine.
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Page 10-4  Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide 
Maintenance
Ordering Supplies
The Toner Cartridge and the Drum Cartridge are available as customer replaceable units.
The customer replaceable unit part numbers are listed below:
To obtain supplies, contact your local Xerox representative, giving the company name, the 
product number and the machine serial number.
Use the space below to keep a record of the telephone number.
Supplies Telephone Number:
#...

Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 10-5
Maintenance
Customer Replaceable Units
Toner Cartridge
Expected Cartridge Life
The life of the toner cartridge depends on the amount of toner used in each printed job. For 
instance, when printing a typical business letter with about 5% page coverage, expect a toner 
cartridge life of approximately 8,000 pages (4,000 pages only for the toner cartridge shipped 
with the machine). The actual number may vary according to the print...

Page 10-6  Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide 
Maintenance
zIf the 
toner gets on 
clothing, wipe it 
off with a dry cloth 
and wash clothing 
in cold water. Hot 
water sets toner 
into fabric.
2
¾Open the front cover.
3
¾Turn the cartridge locking lever 
upwards to release the toner 
cartridge.
4
To Re-distribute the Toner:
¾Pull out the toner cartridge and 
gently shake the cartridge to 
distribute the toner evenly inside 
the cartridge.
¾Reinstall the toner cartridge,...

Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 10-7
Maintenance
Setting the Product to Send Toner Low Information
If the Notify Toner menu option is set to On, when the toner cartridge needs to be replaced, 
the machine automatically sends a fax to the service company or the dealer to notify them that 
the machine requires a new toner cartridge. This feature will be activated only when the phone 
number of the service company or the dealer is stored in the machine’s memory.
)For...

Page 10-8  Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide 
Maintenance
Drum Cartridge
The Drum Cartridge requires replacement when the drum life warning is displayed, after 
approximately 18,000 copies.
If streaks or spots are being experienced on the prints there is an option for cleaning the 
drum.
)For instructions on Cleaning the Drum, refer to “Maintenance Tools” on page 9-25.
CAUTION: Do not expose the green drum to light for an extended period. Never 
expose the drum to direct...