Xerox Phaser 6180MFP User Manual

Control Panel Error Messages
Phaser® 6180MFP Multifunction Printer 
10-37
NNN indicates a numeric value.
Reboot Printer
116-316Additional memory (optional) is not installed correctly or is not 
working correctly due to damage or malfunction.
Reinstall the additional memory.
Reboot Printer
116-320An unsupported additional memory (optional) is installed.
Replace the specified additional memory.
NV RAM Error
Error 116-390
Restart PrinterAn internal error has occurred.
Restart the printer. If the problem...

Control Panel Error Messages
Phaser® 6180MFP Multifunction Printer 
10-38
Network Related Errors
Message Condition/Reason/Action
Email Error
Invalid SMTP Server
Error 016-503
Press OKThe SMTP server was not found.
Use CentreWare IS to verify that the address for the server is 
correct.
Email Error
Invalid POP3 Server
Error 016-504
Press OKThe POP3 server was not found.
Use CentreWare IS to verify that the address for the server is 
correct.
Email Login Error
POP3 Login Failed
Error 016-505
Press OKFailed...

Control Panel Error Messages
Phaser® 6180MFP Multifunction Printer 
10-39
Network Scan Error
Invalid Write
Permission
Error 016-784
Press OKYou do not have Write permission for the SMB/FTP server.
Modify your permissions on the server, or change the location you 
are scanning to one that you have Write permission for.
Network Scan Error
Server Out of Memory
Error 016-785
Press OKThe disk on the FTP/SMB server is full.
Make space on the server’s disk.
Network Scan Error
Directory Not Found
Error 016-787...

Getting Help
Phaser® 6180MFP Multifunction Printer 
10-40
Getting Help
This section includes:
 ■Control Panel Messages on page 10-40
■PrintingScout Alerts on page 10-40
■Online Support Assistant on page 10-40
■Web Links on page 10-41
Xerox provides several automatic diagnostic tools to help you produce and maintain print 
quality.
Control Panel Messages
The control panel provides you with information and troubleshooting help. When an error or 
warning condition occurs, the control panel displays a...

Getting Help
Phaser® 6180MFP Multifunction Printer 
10-41
Web Links
Xerox provides several websites that offer additional help on your Phaser 6180MFP printer. A 
set of Xerox links is installed in your web browser’s Favorites folder when you install the 
Xerox printer drivers on your computer. 
 
Resource Link
Technical support information for your printer, 
includes online Technical Support, Recommended 
Media List, Online Support Assistant, driver 
downloads, documentation, video tutorials, and 
much...

Phaser® 6180MFP Multifunction Printer 
11-1 This chapter includes:
 ■Cleaning the Printer on page 11-2
■Ordering Supplies on page 11-4
■Managing the Printer on page 11-6
■Checking Page Counts on page 11-10
■Moving the Printer on page 11-11
See also: 
Maintenance video tutorials at www.xerox.com/office/6180MFPsupport
 
Replacing supplies video tutorials at www.xerox.com/office/6180MFPsupport
 
Maintenance
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Cleaning the Printer
Phaser® 6180MFP Multifunction Printer 
11-2
Cleaning the Printer
This section describes how to clean the printer in order to maintain it in good condition and 
print clean printouts all the time.
Warning: Be sure to turn off and unplug the printer before accessing the interior of the printer 
for cleaning, maintenance, or fault clearance. Access to a live printer’s interior can cause 
electric shock.
Cleaning the Document Glass
The document glass can be cleaned with a moistened...

Cleaning the Printer
Phaser® 6180MFP Multifunction Printer 
11-3
Cleaning the Interior
After clearing paper jams or replacing the print cartridge, inspect the inside of the printer 
before closing the printer covers.
Warning: Never touch a labeled area found on or near the heat roller in the fuser. You can get 
burned. If a sheet of paper is wrapped around the heat roller, do not try to remove it by yourself 
to avoid injuries or burns. Switch off the printer immediately. Go to the Xerox Support...

Ordering Supplies
Phaser® 6180MFP Multifunction Printer 
11-4
Ordering Supplies
This section includes:
 ■Consumables on page 11-4
■Routine Maintenance Items on page 11-4
■When to Order Supplies on page 11-5
■Recycling Supplies on page 11-5
Certain consumables and routine maintenance items need to be ordered occasionally. Each 
supply includes installation instructions.
 
Consumables
Genuine Xerox Print Cartridges (Cyan, Magenta, Yellow, and Black):
■Standard capacity
■High capacity
Note: Each print...

Ordering Supplies
Phaser® 6180MFP Multifunction Printer 
11-5
When to Order Supplies
The control panel displays a warning when the supply nears its replacement time. Verify that 
you have replacements on hand. It is important to order these supplies when the messages first 
appear to avoid interruptions to your printing. The control panel displays an error message 
when the supply must be replaced.
To order supplies, contact your local reseller or go to the Xerox Supplies website at...