Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual

STARPLUS @ Si’D 4896
Digital Key Telephone SystemBASIC 
KEYSET FEATURE OPERATION
Table 305-I Basic 
Keyset Numbering Plan
/100-195
/43 [C]
I438
/MM
i45 [H]
/55 [U]i 
;; 1;;566
570 [BB]
571
,572 55 [U]
573
/574
~578
j 6# [XXX]
I604
/620
/621
!622
:623
624
j626
/627
1629
1631
i632
j633 [zzl
I633 [00]
634
I636 [XX]
638+[0]
638+[%]
638+[#]
;640
:640 [7]
j640 [8]640 
[Q]
i640 [*]
I641
/660
/662
663Station Intercom Numbers
Call Park Location O-7 (system)Personal Park
Voice Mail* Group Pilot Numbers O-7
Hunt...

BASIC KEYSET FEATURE OPERATlON
STARPLUS @ SPD 4696
Digital Key Telephone System
305.3
AUTOMATlC CALL DISTRIBUTION
(A=9This feature is available with optional software.
When purchased, Uniform Call Distribution (UCD) isnot used and is replaced by the ACD functions
identified in the following. 16 Automatic Call Distri-
bution (ACD) groups can be programmed, each
containing up to 16 three-digit station numbers.
A. Agent 
Login/Logout Feature
The Agent 
Login/Logout feature provides a
means for an agent to...

STARPLUS @ SPD 4696
Digital Key Telephone SystemBASIC 
KEYSET FEATURE OPERATION
l The supervisor can cancel the “HELP” re-
quest signal by depressing his flashing
“HELP” button. In addition, a call will be
placed to the agent requesting “HELP”. If
the agent is on a call, the supervisor can
press his barge-in button to monitor the callor give assistance on the call.
Only digital terminals can 
utike #is feature,
since a flexible button is required to be
programmed.
C. ACD Call Qualification
The CALL...

BASIC KEYSET FEATURE OPERATlON
STARPLUS @ SPD 4696
Digital Key Telephone System
4. Replace the handset or press the ON/OFF
2.Dial the Call Forward code, 16401 on the dial
button.pad,
Conditions:or
tine Queue, Call back requests, messagewait requests, and pre-selected messages
are canceled when a station activates call
forward.Call back requests are not allowed at a
station where a call is forwarded.
CO Line calls can be transferred by the
receiving station back to the original for-
warded station.
A...

STARPLUS @ SPD 4696Digital Key Telephone System
BASIC 
KEYSET FEATURE OPERATION
2.Dial the Call Forward code, [640] on the dial
pad,or
Press the pre-programmed* FWD flex button.
3.Dial [+++I on the dial pad. Then dial the speed
bin number that contains the number where
calls are to be forwarded. Confirmation tone
is heard. FWD button LED is flashing.
4. Replace the handset or press the ON/OFF
button.Conditions:
l Line Queue, Call back requests, message
wait requests, and pre-selected messages
are...

BASIC KEYSET FEATURE OPERATlON
STARPLLJS @ SPD 4696
Digital Key Telephone System
3.Dial the desired code:
- [7] = no answer calls
- [8] = busy calls
- [9] = busy and no answer calls.
Skip the preceding step for immediate
forwsrdfng.
4.Dial the three-digit Hunt group pilot number
(450-457) for the group (1-8) where calls are
to be forwarded. Confirmation tone will be
heard.
5.Replace the handset or press the ON/OFF
button.To cancel Call Forwarding:
1.Lift the handset or press the ON/OFF button.
2.Dial the...

STARPLUS @ SPD 4896
Digital Key Telephone System
BASIC 
KEYSET FEATURE OPERATION
,UptoIivemessegescanbeleftafany~onAnswering a Message Waiting Indication
If your MSG WAIT lamp is flashing, you have a
message waiting for you. The first message left will
be the first one called.
a. Lift the handset or press the ON/OFF button.
b. Dial the message wait return code 
[663] on the
dial pad. Station that left message will be sig-
naled with tone ringing.
c. If called station does not answer, press the
TRANS...

BASIC KEYSET FEATURE OPERATION
STARPLUS @ SPD 4996
Digital Key Telephone System
muted ringing volume will be proportion-
ately quieter than normal ringing based on
the current switch setting.
305-l 0Issue 1, March 1994 

STARPLUS @ SPD 4896Digital Key Telephone System
SLT FEATURE OPERATION
SECTION 310
SLT FEATURE OPERATION
310.1INTRODUCTION
This section of the manual contains the operating
instructions for Single Line users. It is designed to
provide step-by-step instructions for operating the
Single tine telephones in the system.
Literature similar to these operating instructions has
been prepared for use by the customer in the form
of a Single Line Telephone Users Guide.
310.2ACCOUNT CODE
This feature is available with...

SLT FEATURE OPERATION
STARPLUS * SPD 4996
Digital Key Telephone System
2500 Type  
2500 Type w/Msg Waiting Lamp on Top
2500 Type w/Message Waiting Lamp
2500 Type Wall Phone 2500 Type w/Flash Key
31 O-2Issue 1, March 1994