ViewSonic Q19wb Manual

							ViewSonicQ19wb 7
Wall Mounting (Optional)
To obtain a wall-mounting kit, contact ViewSonic® or your local dealer. Refer to the 
instructions that come with the base mounting kit. To convert your LCD display from a desk-
mounted to a wall-mounted display, do the following:
1.Verify that the Power button is turned Off, then 
disconnect the power cord.
2.Lay the LCD display face down on a towel or 
blanket.
3.Remove the Plastic Covers from the back of 
the LCD display. 
4.Remove the four screws attaching the base. 
5.Remove the Rubber Plugs from inside the four 
VESA screw holes. 
6.Attach the mounting bracket from the VESA 
compatible wall mounting kit (100 mm x 100 
mm distance).
7.Attach the LCD display to the wall, following 
the instructions in the wall-mounting kit.
Four VESA screw holes
 
						

							ViewSonicQ19wb 8
Using the LCD Display
Setting the Timing Mode
Setting the timing mode is important for maximizing the quality of the screen image and 
minimizing eye strain. The timing mode consists of the resolution (example 1440 x 900) and 
refresh rate (or vertical frequency; example 60 Hz). After setting the timing mode, use the 
OSD (On-screen Display) controls to adjust the screen image.
For the best picture quality set your LCD display timing mode to:
VESA 1440 x 900 @ 60Hz.
To set the Timing Mode:
1. Set the resolution: Right-click on the Windows desktop > Properties > Settings > set the 
resolution.
2. Set the refresh rate: See your graphic cards user guide for instructions.
WARNING: Do not set the graphics card in your computer to exceed the maximum refresh 
rate of 75Hz; doing so may result in permanent damage to your LCD display
.
OSD and Power Lock Settings
•OSD Lock: Press and hold [1] and the up arrow S for 10 seconds. If any buttons are 
pressed the message OSD Locked will display for 5 seconds.
•OSD Unlock: Press and hold [1] and the up arrow S again for 10 seconds.
•Power Button Lock: Press and hold [1] and the down arrow T for 10 seconds. If the 
power button is pressed the message Power Button Locked will display for 5 seconds. With 
or without this setting, after a power failure, your LCD display’s power will automatically 
turn ON when power is restored.
•Power Button Unlock: Press and hold [1] and the down arrow T again for 10 seconds.
 
						

							ViewSonicQ19wb 9
Adjusting the Screen Image
Use the buttons on the front control panel to display and adjust the OSD controls which display 
on the screen. The OSD controls are explained at the top of the next page and are defined in 
“Main Menu Controls” on page 11.
Main Menu
with OSD controls
Front Control Panel
shown below in detail
Scrolls through menu options and adjusts the 
displayed control.
Also a shortcut to display the Contrast adjustment 
control screen.
Power light
Green = ON
Orange = Power Saving
Standby Power 
On/Off
Displays the Main Menu or exits the 
control screen and saves 
adjustments. Auto Image
Adjust
 
						

							ViewSonicQ19wb 10
Main Menu Controls
Adjust the menu items shown below by using the up W and down X buttons.
Brightness adjusts background black level of the screen image.
Contrast adjusts the difference between the image background 
(black level) and the foreground (white level).
Auto Image Adjust sizes and centers the screen image 
automatically.
H./V. Position (Horizontal/Vertical Position) moves the 
screen image left or right and up or down.
Horizontal Size adjusts the width of the screen image.
Fine Tune sharpens the focus by aligning text and/or graphics 
with pixel boundaries.
NOTE: Try Auto Image Adjust first.
Sharpness adjusts the clarity and focus of the screen image.
Color Adjust provides several color adjustment modes, 
including preset color temperatures and a User Color mode 
which allows independent adjustment of red (R), green (G), and 
blue (B). The factory setting for this product is 6500K (6500 
Kelvin).
 
						

							ViewSonicQ19wb 11OSD Position allows the user to move the OSD menus and 
control screens.
OSD Timeout sets the length of time the OSD screen is 
displayed. For example, with a “30 second” setting, if a control 
is not pushed within 30 seconds, the display screen disappears.
Language Select allows the user to choose the language used in 
the menus and control screens.
Vo l u m e increase the volume, decrease the volume, and mutes 
the audio.
Information displays the timing mode (video signal input) 
coming from the graphics card in the computer, the LCD model 
number, the serial number.
Memory Recall returns the adjustments back to factory settings 
if the display is operating in a factory Preset Timing Mode listed 
in the Specifications of this manual.
 
						

							ViewSonicQ19wb 12
Other Information
Specifications
1 Macintosh computers older than G3 require a ViewSonic® Macintosh adapter. To order an adapter, contact 
ViewSonic.LCDTy p e
Color Filter
Glass Surface19” (full 19 wide viewable diagonal area),
TFT (Thin Film Transistor), WXGA+,
0.285 mm pixel pitch
RGB vertical stripe
Anti-Glare
Input SignalVideo
SyncRGB analog (0.7/1.0 Vp-p, 75 ohms)
Separate Sync,
f
h:30-80 kHz, fv:56-75 Hz
CompatibilityPC
Macintosh
1
Up to 1440 x 900 Non-interlaced
Power Macintosh up to 1440 x 900
ResolutionRecommended
and supported1440 x 900 @ 60 Hz
1280 x 1024 @ 60, 70, 72 Hz
1024 x 768 @ 60, 70, 72, 75 Hz
800 x 600 @ 56, 60, 72, 75 Hz
640 x 480 @ 60, 75 Hz
720 x 400 @ 70 Hz
PowerVoltage 100-240 VAC, 50-60 Hz (auto switch)
Display areaFull Scan 410.4 mm (H) x 256.5 mm (V)
16.1 (H) x 10.1 (V)
Operating
conditionsTemperature
Humidity
Altitude41° F to + 95° F (5° C to + 35° C)
20% to 80% (non-condensing)
To 10,900 feet
Storage
conditionsTemperature
Humidity
Altitude-4° F to + 131° F (-20° C to + 55° C)
20% to 85% (non-condensing)
To 40,000 feet
DimensionsPhysical 446 mm (W) x 364 mm (H) x 214 mm (D)
17.6 (W) x 14.3 (H) x 8.4 (D)
WeightPhysical 9.7 lb (4.4 kg)
RegulationsBSMI, CCC, PSB, C-Tick, CE, GS, MIC, VCCI,
Ergo, Gost-R/Hygienic, SASO, TCO99,
UL/cUL, FCC-B, ICES-B, NOM, TUV-S, E
NERGY STA R®
Power saving
modesOn
OffNormal              (blue LED)

						

							ViewSonicQ19wb 13
Troubleshooting
No power
• Make sure power button (or switch) is ON.
• Make sure A/C power cord is securely connected to the LCD display.
• Plug another electrical device (like a radio) into the power outlet to verify that the outlet is 
supplying proper voltage.
Power is ON but no screen image
• Make sure the video cable supplied with the LCD display is tightly secured to the video 
output port on the back of the computer. If the other end of the video cable is not attached 
permanently to the LCD display, tightly secure it to the LCD display.
• Adjust brightness and contrast.
• If you are using an Macintosh older than G3, you need a Macintosh adapter.
Wrong or abnormal colors
• If any colors (red, green, or blue) are missing, check the video cable to make sure it is 
securely connected. Loose or broken pins in the cable connector could cause an improper 
connection.
• Connect the LCD display to another computer.
• If you have an older graphics card, contact ViewSonic
® for a non-DDC adapter.
Control buttons do not work
• Press only one button at a time.
 
						

							ViewSonicQ19wb 14
Customer Support
For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product serial number.
Country/RegionWebsite T = Telephone
F = FAXEmail
United States www.viewsonic.comT= 800 688 6688
F= 909 468 [email protected]
Canada www.viewsonic.comT= 866 463 4775
F= 909 468 [email protected]
Latin America 
(Mexico/Chile)www.viewsonic.comT= 866 323 8056
F= 909 444 [email protected]
United Kingdom www.viewsoniceurope.com/ukwww.viewsoniceurope.com/
uk/Support/Calldesk.htm
Europe, Middle East, 
Baltic countries, and 
North Africawww.viewsoniceurope.com Contact your reseller
Australia/New Zealand www.viewsonic.com.auAUS= 1800 880 818
NZ= 0800 008 [email protected]
Singapore/Malaysia/
Thailandwww.ap.viewsonic.com T= 65 64616044 [email protected]
South Africa and
other countrieswww.ap.viewsonic.comT= 886 2 2246 3456
F= 886 2 2249 [email protected]
India www.in.viewsonic.com T= 1800 11 9999 [email protected] 
Hong Kong www.hk.viewsonic.com T= 852 3102 2900 [email protected]
Macau www.hk.viewsonic.com T= 853 700 303 [email protected]
Korea www.kr.viewsonic.com T= 080 333 2131 [email protected]
 
						

							ViewSonicQ19wb 15
Cleaning the LCD Display
• MAKE SURE THE LCD DISPLAY IS TURNED OFF.
• NEVER SPRAY OR POUR ANY LIQUID DIRECTLY ONTO THE SCREEN OR CASE.
To clean the screen:
1.Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
2.If the screen still not clean, apply a small amount of non-ammonia
, non-alcohol based glass 
cleaner onto a clean, soft, lint-free cloth, and wipe the screen.
To clean the case:
1.Use a soft, dry cloth.
2.If the case still not clean, apply a small amount of a non-ammonia
, non-alcohol based, mild 
non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.
Disclaimer
• ViewSonic
® does not recommend the use of any ammonia or alcohol-based cleaners on the 
LCD display screen or case. Some chemical cleaners have been reported to damage the 
screen and/or case of the LCD display.
• ViewSonic will not be liable for damage resulting from use of any ammonia or alcohol-
based cleaners.
 
						

							ViewSonicQ19wb 16
Limited Warranty
VIEWSONIC® LCD DISPLAY
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during
the warranty period. If a product proves to be defective in material or workmanship during the warranty period,
ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts
may include remanufactured or refurbished parts or components.
How long the warranty is effective:
ViewSonic LCD displays are warranted for 1 year for all parts including the light source and 1 year for all labor
from the date of the first consumer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product
modification, or failure to follow instructions supplied with the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Any damage of the product due to shipment.
d. Removal or installation of the product.
e. Causes external to the product, such as electrical power fluctuations or failure.
f. Use of supplies or parts not meeting ViewSonic’s specifications.
g. Normal wear and tear.
h. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as image burn-in which results when a static image is
displayed on the product for an extended period of time.
4. Removal, installation, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to
Customer Support page). You will need to provide your products serial number.
2. To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name, (c)
your address, (d) a description of the problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or
ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the
implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonics liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable
for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of
use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with
business relationships, or other commercial loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or
consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact
ViewSonic or your local ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to
the terms and conditions of the Maintenance Guarantee Card.
4.3: ViewSonic LCD Warranty LCD_LW01 Rev. 1a 06-30-06