Toshiba Satellite Pro Te2300 Manual

 
 
 
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Optional Devices
8-12TOSHIBA TE2300 To disconnect the mouse, turn off the computer and pull out the mouse 
connector. 
Consult your mouse manual for instructions on how to install necessary 
software. 
PS/2 keyboard 
Use the PS/2 keyboard/mouse port on the computer or optional 
Advanced Port Replicator to connect a PS/2 keyboard. When an external 
keyboard is connected, you can use both...

9. Chapter 9 
Troubleshooting
TOSHIBA designed the computer for durability. However, should 
problems occur, following the procedures in this chapter can help to 
determine the cause. 
All readers should become familiar with this chapter. Knowing what might 
go wrong can help prevent problems from occurring. 
Problem solving process 
Resolving problems will be much easier if you observe the following 
guidelines: 
■ Stop immediately when you recognize a problem exists. Further action 
may result in data...

 
 
 
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Troubleshooting
9-2TOSHIBA TE2300 ■ Make sure all options are set properly in the setup program. 
■ Check all cables. Are they correctly and firmly attached? Loose cables 
can cause signal errors. 
■ Inspect all connecting cables for loose wires and all connectors for 
loose pins. 
■ Check that your diskette is correctly inserted and that the diskette’s 
write protect tab is correctly...

 
 
 
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Troubleshooting
9-3TOSHIBA TE2300 Hardware If you cannot find a software problem, check 
your hardware. First run through the items in the 
preliminary checklist above. If you still cannot 
correct the problem, try to identify the source. 
The next section provides checklists for 
individual components and peripherals. 
Hardware and system checklist 
This section discusses problems...

 
 
 
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Troubleshooting
9-4TOSHIBA TE2300 If any of the following conditions are present, the self test failed: 
■ The computer stops and does not proceed to display information or 
messages. 
■ A beep sounds, and after a few seconds no new messages appear. 
■ Random characters appear on the screen, and the system does not 
function normally. 
■ The screen displays an error message. 
Turn off...

 
 
 
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Troubleshooting
9-5TOSHIBA TE2300 
AC power 
If you have trouble turning on the computer with the AC adaptor 
connected, check the DC IN indicator. Refer to Chapter 6, Power and 
Power-Up Modes for more information. 
Problem Procedure 
AC adaptor doesn’t 
power the computer 
DC IN indicator does 
not glow green) Check the connections. Make sure the cord is 
firmly connected to the...

 
 
 
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Troubleshooting
9-6TOSHIBA TE2300   Unplug the AC adaptor and remove the battery 
to make sure the terminals are clean. If 
necessary wipe them with a soft dry cloth dipped 
in alcohol. 
Connect the AC adaptor and replace the battery. 
Make sure it is securely seated. 
Check the Battery indicator. If it does not glow, 
let the computer charge the battery for at least 
20 minutes. If the...

 
 
 
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Troubleshooting
9-7TOSHIBA TE2300 
LCD panel 
Apparent LCD problems may be related to the computer’s setup. Refer to 
Chapter 7, HW Setup and Passwords, for more information. 
Problem Procedure 
No display  Press hotkeys Fn + F5 to change the display 
priority, to make sure it is not set for an external 
monitor. 
Markings appear on the 
LCD    They might have come from contact with the...

 
 
 
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Troubleshooting
9-8TOSHIBA TE2300 
DVD-ROM drive 
For more information, refer to Chapter 4, Operating Basics. 
Problem Procedure 
You cannot access a 
DVD in the drive Make sure the drive’s drawer is securely closed. 
Press gently until it clicks into place. 
Open the drawer and make sure the DVD is 
properly seated. It should lie flat with the label 
facing up. 
A foreign object in the...

 
 
 
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Troubleshooting
9-9TOSHIBA TE2300 
CD-RW/DVD-ROM drive 
For more information, refer to Chapter 4, Operating Basics. 
Problem Procedure 
Make sure the drive’s drawer is securely closed. 
Press gently until it clicks into place. You cannot access a 
CD or DVD in the drive 
Open the drawer and make sure the CD or DVD 
is properly seated. It should lie flat with the label 
facing up. 
A...