Siemens Hicom 300 Optiset E Entry User Guide
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3 Introduction .............................................................................................. 5 Standard Features ................................................................................... 6 Internal and External Dialling ................................................................... 6 Dialling the Switchboard ........................................................................... 6 Call Transfer ............................................................................................. 7 Enquiry Call .............................................................................................. 8 8 Way Conference .................................................................................... 9 Call Pick Up ............................................................................................ 10 Call Back ................................................................................................ 11 External Line Reservation ...................................................................... 13 Call Diversion Features ........................................................................ 14 Fixed Call Forwarding ............................................................................. 14 Variable Call Forwarding ......................................................................... 16 PIN Features .......................................................................................... 17 Electronic Telephone Lock ...................................................................... 17 Mobile Class of Service .......................................................................... 18 Follow Me ............................................................................................... 19 Optional Features .................................................................................. 20 Individual Abbreviated Dialling ................................................................ 20 System Abbreviated Dialling ................................................................... 21 User Guide
4 User Guide - Cont’d Stored Number Redial ............................................................................ 22 Timed Reminder ..................................................................................... 23 Night Service .......................................................................................... 24 Key Settings (+/–) ................................................................................... 25 Quick Reference ...................................................................................... 28
5 Introduction This guide is designed to assist extension users on a Siemens Hicom 300 Communications System to use all authorised features. Your extension may not be authorised * ** * * to use all features. The Siemens representative can confirm features that are available to you. Your extension may also be subject to trunk barring thus restricting where you may dial. The optiset E entry digital telephone has 3 preprogrammed keys:- Programme Transfer Release All other System features are accessed from this telephone by dialling codes and/or programme keys. The entry telephone is not equipped with a loudspeaker or microphone. Please refer to the separate instruction manuals for the optiset E basic, standard, advance/advance plus and memory telephones. * ** * * - authorised features are those features that your company has designated for your use and may vary from extension to extension.
6 Internal and External Dialling Dialling Another Extension - lift handset, listen for internal dial tone - dial the required extension number Dialling an External Number - lift handset, listen for internal dial tone - dial line access code (code is normally 0) - dial the required external number V VV V VYour telephone may have restricted dialling facilities, e.g. trunk calls may not be permitted. Dialling the Switchboard - lift handset, listen for internal dial tone - dial code for switchboard (code is normally 9) Standard Features
7 Call Transfer You may transfer an internal or external call from your extension to any other extension or to the switchboard. Transfer to a Free Extension (Announcing the Call) - press Transfer key, listen for internal dial tone - dial the required extension or switchboard - when the extension or the switchboard answers, announce the call and replace handset. If called party does not answer, press Release key to return to original call. Transfer to a Free Extension (Call not Announced) - press Transfer key, listen for internal dial tone - dial the required extension or switchboard - when you hear ring tone, replace handset. The call has now been transferred. If the ringing extension does not answer within a predetermined time the call will automatically be transferred back to your extension. Transfer to a Busy Extension - press Transfer key, listen for internal dial tone - dial the required extension number - when you hear busy tone, replace handset. The call has now been transferred to the busy extension. If the busy extension terminates the call within a predetermined time and replaces the handset the transferred call will ring the extension. If the extension remains busy the call will automatically be transferred back to your extension.
8 Enquiry Call This feature allows you to hold an existing call, dial another extension or even an external number, conduct a conversation without the original caller overhearing and then return to the original caller. Activate Enquiry Call - press Transfer key, listen for internal dial tone - dial the required extension number or dial 0 and then the required external number - conduct your conversation - press Release key to return to the original call
9 8 Way Conference This feature allows you to bring up to 7 parties into an existing conversation on your extension. The 7 parties could be external, internal or a mix of both. Activate an 8 Way Conference - you are engaged on a call - press Transfer key, listen for internal dial tone - dial the required extension or 0 and the external number - dial * ** * * 31 - conference tone is heard and 3 parties are connected. Repeat the procedure to add more parties to the conference. Consult with an internal or external party when busy with a conference - press Transfer key, listen for internal dial tone - dial the required extension or 0 and the external number - consult with party - press Release key - you are now reconnected to the conference.
10 Call Pick Up The call pick up feature allows you to answer any ringing extension in your pick- up group from your telephone. Activate Call Pick Up An extension within your pick-up group is ringing A Ping Ring will alert you to an incoming call - lift handset, listen for internal dial tone - dial * ** * * 33 - you will now have answered the call