Samsung SM-R360 User Manual

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Samsung Gear
Introduction
To connect your Gear to a mobile device, you must install the Samsung Gear app on your 
mobile device. Using the Samsung Gear app, you can customize your Gear’s settings.
Tap 
Samsung Gear on the Apps screen of the mobile device.
If it is the first time connecting your Gear and mobile device, refer to Connecting the Gear to a 
mobile device for more information.
Some features may not be available depending on the type of connected mobile 
device.
Disconnecting or reconnecting the Gear
On the Apps screen of the mobile device, tap Samsung Gear → MORE → Disconnect → 
DISCONNECT.
The Gear will disconnect from your mobile device.
To reconnect the Gear, on the Samsung Gear app, tap 
CONNECT.
Connecting a new Gear
If you are currently using another Gear, you can disconnect it from the mobile device and 
connect a new one.
On the Apps screen of the mobile device, tap 
Samsung Gear → MORE → Connect new 
Gear
, and then select a new Gear.  
						

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52
Watch faces
You can change the type of watch to be displayed on the Watch screen.
On the Apps screen of the mobile device, tap 
Samsung Gear → Watch faces and select a 
desired watch type. The watch face you selected will be applied on the Watch screen.
Tap 
STYLISE to select background and items to display on the watch face.
Notifications
Change settings for the notification feature. Stay up to date with a variety of events, such as 
new messages received on the mobile device.
On the Apps screen of the mobile device, tap 
Samsung Gear → Notifications, tap the switch 
to activate it, and then activate items.
• Manage notifications: Select apps on the mobile device to send notifications to the Gear.
• Limit notifications: Set the Gear to block all notifications, except for alarms, that are 
received when the mobile device’s screen is turned on.
• Turn on screen: Set the Gear to turn on the screen when the notification is received.
• Auto show details: Set the Gear to show details for notifications when they are received.
• Notification indicator: Set the Gear to display a yellow dot on the Watch screen to alert 
you to notifications that you have not checked.
Apps layout
Customize the Gear’s Apps screen. You can select and rearrange apps.
On the Apps screen of the mobile device, tap 
Samsung Gear → Apps layout.
Uninstalling apps
Tap UNINSTALL and select apps to remove from the Gear.
Reordering apps
Tap  next to an app and drag it up or down to another position.   
						

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53
Send music to Gear
Transfer saved audio files from your mobile device to your Gear.
On the Apps screen of the mobile device, tap 
Samsung Gear → Send music to Gear.
When the Gear does not have enough available memory while the Auto sync feature 
is turned on, it deletes files that you have not set as your favourites in order from 
oldest to newest.
• Select tracks: Select audio files and manually send them from the mobile device to the 
Gear.
• Auto sync: Set the device to sync recently added audio files with the Gear while the 
Gear’s battery power is at least 15% and it is charging.
Settings
Quick messages
Edit or add templates used for replying to messages.
1 On the Apps screen of the mobile device, tap Samsung Gear → Settings →  
Quick messages.
2 Tap Quick responses or Call-reject messages.
3 Select a template to edit.
To create additional templates, tap 
, enter text in the input field and then tap SAVE.
To delete a template, tap 
EDIT, select a template, and then tap DELETE.
4 Edit the template and tap SAVE.   
						

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Double press Home key
Set an action to be performed when you press the Gear’s Home key twice.
On the Apps screen of the mobile device, tap 
Samsung Gear → Settings →  
Double press Home key, and then select an option.
Gear connection
Customize your Gear’s wireless connection settings.
On the Apps screen of the mobile device, tap 
Samsung Gear → Settings →  
Gear connection.
• Remote connection: Set the Gear to remotely connect to the mobile device via Wi-Fi 
networks with a Samsung account when a Bluetooth connection between the devices is 
not available.
• Sync Wi-Fi profiles: Set the device to sync the list of saved  Wi-Fi networks with your Gear.
Back up and restore
Back up the stored data on the Gear or restore backup data.
On the Apps screen of the mobile device, tap 
Samsung Gear → Settings →  
Back up and restore → Back up data or Restore data.
Your health data will not be backed up or restored. You can manage your health data 
using the S Health app on your mobile device.   
						

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55
About Gear
Access information about the Gear.
On the Apps screen of the mobile device, tap 
Samsung Gear → Settings → About Gear.
• Update Gear software: Update the Gear to the latest software.
• Gear storage: View your Gear’s memory information.
The actual available capacity of the internal memory is less than the specified 
capacity because the operating system and default apps occupy part of the memory. 
The available capacity may change when you update the device.
• Legal information: View the legal information for the Gear.
• Unknown sources: Set the Gear to allow the installation of apps from unknown sources.
• Device name: Change the Gear’s name.
About Samsung Gear app
View version information of the Samsung Gear app.
On the Apps screen of the mobile device, tap 
Samsung Gear → Settings →  
About Samsung Gear app.
Find my Gear
Remotely control your Gear when it is lost or misplaced.
On the Apps screen of the mobile device, tap 
Samsung Gear → Find my Gear.
• Reactivation lock: Set the Gear to require your Samsung account information after the 
device has been reset. This prevents others from reactivating your device if it is lost or 
stolen.
• Control remotely:
 
–Locate Gear: Find the current location of your Gear.
 
–Lock Gear: Remotely lock the Gear to prevent unauthorised access. This feature can be 
activated when the Bluetooth connection between the Gear and mobile device ends 
while a remote connection is activated.
 
–Reset Gear: Remotely delete all personal information stored in the Gear. After the 
Gear is reset, you cannot restore the information or use the Find my Gear feature.   
						

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Finding your Gear
If you misplace the Gear, find it with this feature.
1 On the Apps screen of the mobile device, tap Samsung Gear → Find my Gear.
2 Tap .
The Gear will vibrate and the screen will turn on. Drag 
 upwards on the Gear, or tap  
on the mobile device.
Samsung Galaxy Apps
You can download apps for your Gear from Samsung Galaxy Apps.
On the Apps screen of the mobile device, tap 
Samsung Gear → Samsung Galaxy Apps.
Browse by category and select an app to download.   
						

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Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some 
situations may not apply to your Gear.
Your Gear does not turn on
When the battery is completely discharged, your Gear will not turn on. Charge the battery 
completely before turning on the Gear.
The touchscreen responds slowly or improperly
• If you attach a screen protector or optional accessories to the touchscreen, the 
touchscreen may not function properly.
• If you are wearing gloves, if your hands are not clean while touching the touchscreen, 
or if you tap the screen with sharp objects or your fingertips, the touchscreen may 
malfunction.
• The touchscreen may malfunction in humid conditions or when exposed to water.
• Restart your Gear to clear any temporary software bugs.
• Ensure that your Gear software is updated to the latest version.
• If the touchscreen is scratched or damaged, visit a Samsung Service Centre.  
						

							Appendix
58
Your Gear freezes or has fatal errors
Try the following solutions. If the problem is still not resolved, contact a Samsung Service 
Centre.
Restarting the Gear
If the Gear freezes or hangs, you may need to turn off the Gear and turn it on again.
Forcing restart
If the Gear is frozen and unresponsive, press and hold the Power key for more than 7 seconds 
to restart it.
Resetting the Gear
If the methods above do not solve your problem, perform a factory data reset.
On the Apps screen, tap 
Settings → Gear info → Reset Gear → Factory reset. Before 
performing the factory data reset, remember to make backup copies of all important data 
stored in the device with Samsung Gear or S Health.
Another Bluetooth device cannot locate your Gear
• Ensure that the Bluetooth wireless feature is activated on your Gear.
• Reset your Gear and try again.
• Ensure that your Gear and the other Bluetooth device are within the Bluetooth 
connection range (10 m). The distance may vary depending on the environment the 
devices are used in.
If the tips above do not solve the problem, contact a Samsung Service Centre.   
						

							Appendix
59
A Bluetooth connection is not established or your Gear and the 
mobile device are disconnected
• Ensure that the Bluetooth feature on both devices is activated.
• Ensure there are no obstacles, such as walls or electrical equipment, between the devices.
• Ensure that the latest version of the Samsung Gear app is installed on the mobile device.
• Ensure that your Gear and the other Bluetooth device are within the Bluetooth 
connection range (10 m). The distance may vary depending on the environment the 
devices are used in.
• Restart both devices and launch the Samsung Gear app on the mobile device again.
The battery icon is empty
Your battery is low. Charge the battery.
The battery does not charge properly (For Samsung-approved 
chargers)
• Ensure that you connect the Gear to the charger dock and connect the dock to the 
charger properly.
• Visit a Samsung Service Centre and have the battery replaced.
The battery depletes faster than when first purchased
• When you expose the Gear or the battery to very cold or very hot temperatures, the 
useful charge may be reduced.
• Battery consumption increases when you use some apps.
• The battery is consumable and the useful charge will get shorter over time.   
						

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60
Your Gear is hot to the touch
When you use apps that require more power or use apps on your Gear for an extended period 
of time, your Gear may feel hot to the touch. This is normal and should not affect your Gear’s 
lifespan or performance.
If the device overheats or feels hot for a prolonged period, do not use it for a while. If the 
device continues to overheat, contact a Samsung Service Centre.
Your Gear cannot find your current location
The Gear uses your mobile device’s location information. GPS signals may be obstructed in 
some locations, such as indoors.
Data stored in the Gear has been lost
Always make backup copies of all important data stored in the Gear with Samsung Gear 
or S Health. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not 
responsible for the loss of data stored in the Gear.
A small gap appears around the outside of the Gear case
• This gap is a necessary manufacturing feature and some minor rocking or vibration of 
parts may occur.
• Over time, friction between parts may cause this gap to expand slightly.