Ricoh Aficio 3025 User Manual

							If Your Machine Does Not Operate As You Want
119
6
Problem Causes Solutions
The main power in-
dicator continues 
blinking and does 
not turn off when 
pressed.This occurs in the fol-
lowing cases:
 The exposure 
glass cover or the 
ADF is open.
 The machine is 
communicating 
with external 
equipment.
 The hard disk is 
active.Close the exposure glass cover or ADF, and 
check if the machine communicating with a 
computer.
Original images are 
printed on the re-
verse side of the pa-
per.You may have load-
ed the paper incor-
rectly.Load paper correctly. Load paper into Tray 1-4 
with the print side up, and into the LCT or by-
pass tray with the print side down. See p.123 
“Orientation-Fixed Paper or Two-Sided Paper”.
Misfeeds occur fre-
quently.The trays side 
guides may not be 
locked.Check the side guides are locked. See p.132 
“Changing the Paper Size”.
The trays end guide 
may not be set prop-
erly.Check the end guide is set properly. See p.132 
“Changing the Paper Size”.
You may have load-
ed paper of a size not 
shown on the paper 
size selector.When using paper of a size that cannot be de-
tected automatically, use Tray Paper Settings to 
set the paper size. See p.56 “Tray Paper Size: 
Tray 1–4” and p.162 “Copy Paper”.
An error message re-
mains, even if misfed 
paper is removed.When a misfeed mes-
sage appears, it re-
mains until you open 
and close the cover, 
as required.Clear misfed paper, and then open and close the 
front cover. See p.127 “x Clearing Misfeeds”.
An error message re-
mains, even if con-
sumables are 
replaced and/or mis-
fed paper is re-
moved.This may occur if the 
HDD is not installed.Press the {Start} key. 
Cannot print in du-
plex mode.You cannot use pa-
per in the bypass tray 
for duplex printing.For duplex printing, select Tray 1-4 in copier 
mode or with the printer driver.
[1 Sided Copy] is se-
lected for Paper 
Type: Tray 1-4.Select [2 Sided Copy] for Paper Type: Tray 1-4. See 
p.58 “Paper Type: Tray 1–4” 
Downloaded From ManualsPrinter.com Manuals 
						

							Troubleshooting
120
6
Document Server
Problem Solutions

Scanned pages exceeded 
max. number. Do you want 
to store the scanned pag-
es as a file?
 appears.The number of scanned pages exceeds the capacity per 
file of the Document Server.
To store scanned pages as a file, press [Store File]. 
Scanned data is stored as a file in the Document Server. 
If you do not want to store scanned pages, press [No]. 
Scanned data is deleted.
You forgot your password. Contact the administrator.
You cannot find out what is stored in 
a file.Check the date or time column in the Document Server: 
Select Files to Print display.
Check document content by printing its first page. Press 
the line of the document in the Document Server: Select 
Files to Print display, and then press [Print 1st Page] fol-
lowed by the {Start} key.
Memory frequently becomes  full. Delete unnecessary files. On the file selection display, se-
lect unnecessary files, and then press [Delete]. If this does 
not increase available memory, do the following. 
 Switch to the scanner display, and then delete unnec-
essary files stored under the scanner function.
 Switch to the printer display, and then delete unnec-
essary files stored under Sample Print, Locked Print, 
Hold Print, or Stored Print.
You want to check print quality be-
fore making a large print run.Check print quality by printing out only the first set us-
ing the {Sample Copy} key.

Original is being 
scanned by another func-
tion.
 appears.The copier or scanner function is in use. To cancel a job 
in progress, first press [Exit], and then press the {Copy} 
key or {Scanner} key. Next, press the {Clear/Stop} key. 
When the message [Stop] key was pressed. 
appears, press [Stop].
Downloaded From ManualsPrinter.com Manuals 
						

							B Loading Paper
121
6 B Loading Paper
Reference
For paper types and sizes, see
p.162 “Copy Paper”.
Loading Paper into Paper 
Trays
Note
❒You can change the paper size, see
p.132 “Changing the Paper Size”.
APull out the paper tray until it
stops.
BSquare the paper and load it in
the tray with the copying face up.
Important
❒If you add paper to a paper tray
with paper left inside, a misfeed
might occur.
❒Do not stack paper over the lim-
it mark.
❒When loading small quantities
of paper, be careful not to
squeeze the side guide in too
tightly, as the paper will not
feed properly.
Setting special paper in the paper 
tray 2
ALoad the special paper below
the limit mark of the tray.
Note
❒Fan the paper before loading.
❒When using paper such as
translucent paper, straighten
curled or warped paper be-
fore loading.
CPush the paper tray in until it
stops.
ZEWY100E
ZEWY110E
Downloaded From ManualsPrinter.com Manuals 
						

							Troubleshooting
122
6
Loading Paper into Large 
Capacity Tray (optional)
Note
❒Load copy paper of the same size
and orientation in both left and
right side trays.
APull out the LCT.
BSquare the paper, and then load it
in the tray with the copying face
up.
Important
❒Align the right edge of the right
copy paper stack with the right
edge of the tray.
❒Align the left edge of the left
copy paper stack with the left
edge of the tray.
❒Do not stack paper over the lim-
it mark.
Note
❒Fan the paper before loading.
❒Straighten curled or warped pa-
per before loading.
CPush the paper tray in until it
stops.
ZEWY010E
ZEWY020E
Downloaded From ManualsPrinter.com Manuals 
						

							B Loading Paper
123
6
Orientation-Fixed Paper or Two-Sided Paper
Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead
paper, punched paper, or copied paper) might not print correctly, depending on
how the originals and paper are placed. Select [Yes] in Letterhead Setting under
Copier/Document Server Features, and then place the original and paper as
shown below (see Copy Reference). When printing with the printer function, plac-
ing orientation is the same. 
 
GEWH100E
Downloaded From ManualsPrinter.com Manuals 
						

							Troubleshooting
124
6D Adding Toner
When D appears, it is time to add toner.
R WARNING:
R CAUTION:
R CAUTION:
R CAUTION:
R CAUTION:
R CAUTION:
Important
❒Fault may occur if you use toner other than the recommended type.
❒When adding toner, do not turn off the operation switch. If you do, settings
will be lost.
❒Always add toner when the machine instructs you.
❒Do not repeatedly install and remove toner bottles. This will result in toner
leakage.
❒Do not shake the removed toner bottle. Remaining toner might scatter.
Note
❒You can make about 50 copies even after the “DToner is almost emp-
ty.
”and “Replace Toner Bottle.” messages appear, but replace toner ear-
ly to prevent poor copy quality.
Reference
For details about toner storage, see p.142 “Toner Storage”. Do not incinerate used toner or toner containers. Toner dust might ig-
nite when exposed to an open flame. Dispose of used toner containers 
in accordance with local regulations.
Keep toner (used or unused) and toner containers out of reach of children.
If toner or used toner is inhaled, gargle with plenty of water and move into a 
fresh air environment. Consult a doctor if necessary.
If toner or used toner gets into your eyes, flush immediately with large 
amounts of water. Consult a doctor if necessary.
If toner or used toner is swallowed, dilute by drinking a large amount of wa-
ter. Consult a doctor if necessary.
Avoid getting toner on your clothes or skin when removing a paper jam or 
replacing toner. If your skin comes into contact with toner, wash the affected 
area thoroughly with soap and water.
If toner gets on your clothing, wash with cold water. Hot water will set the 
toner into the fabric and may make removing the stain impossible.
Downloaded From ManualsPrinter.com Manuals 
						

							Removing Toner
125
6 Removing Toner
 1: Open the front cover of the machine.
 2: Raise the toner holder lever.
 3: Push the green lever, and then gently 
pull out the holder.
 4: Push the toner bottle back to raise its top, 
and then gently pull out the bottle.
Downloaded From ManualsPrinter.com Manuals 
						

							Troubleshooting
126
6Inserting Toner
 1: Hold the new bottle horizontally and 
shake it from side to side five or six times.
Note
❒Do not remove the black cap before 
shaking.
2: Remove the black cap.
Note
❒Do not remove the inner cap.
 3: Put the toner bottle on the holder, and 
then pull its top forward.
 4: Push in the green lever until it clicks.
Note
❒Before lowering the toner holder lever, 
be sure to push the toner holder fully in.
 5: Lower the toner holder lever back into its 
original position.
 6: Close the machines front cover.
SLOW
Downloaded From ManualsPrinter.com Manuals 
						

							x Clearing Misfeeds
127
6 x Clearing Misfeeds
R CAUTION:
Important
❒When clearing misfeeds, do not turn off the operation switch. If you do, your
copy settings will be lost.
❒To prevent misfeeds, do not leave any torn scraps of paper inside the ma-
chine.
❒If paper misfeeds occur frequently, contact your service representative.
Note
❒More than one misfed area may be indicated. When this happens, check all
the areas indicated. See the following charts: A, B, C, D, P, R, Y, Z
❒Inside the finisher, or inside the front cover, there is a sticker explaining how
to remove misfed paper. The fusing section of this machine might be very hot. Caution should be tak-
en when removing misfed paper.
Downloaded From ManualsPrinter.com Manuals 
						

							Troubleshooting
128
6
Downloaded From ManualsPrinter.com Manuals