Philips 40PFS5501 Manual
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The Netherlands 25.4 Announcements You can receive an announcement on new TV software available for download or other software related issues. To read these announcements… 1 - Press , select All Settings and press OK . 2 - Select Update Software > Announcements , and press OK . 3 - If there is an announcement, you can read it or select one of the announcements available. 4 - Press (left) repeatedly if necessary, to close the menu. 81
26 Specifications 26.1 Environmental European Energy Label The European Energy Label informs you on the energy efficiency class of this product. The greener the energy efficiency class of this product is, the lower the energy it consumes. On the label, you can find the energy efficiency class, the average power consumption of this product in use and the average energy consumption for 1 year. You can also find the power consumption values for this product on the Philips website for your country at www.philips.com/TV Product Fiche 32PFx5501 • Energy Efficiency Class : A • Visible Screen Size : 80 cm / 32 inch • On Mode Power Consumption (W) : 34 W • Annual Energy Consumption (kWh) * : 50 kWh • Standby Power Consumption (W) **: 0.50 W • Off Mode Power Consumption (W) : 0.30 W • Display Resolution (Pixels) : 1920 x 1080p 40PFx5501 • Energy Efficiency Class : A+ • Visible Screen Size : 102 cm / 40 inch • On Mode Power Consumption (W) : 46 W • Annual Energy Consumption (kWh) * : 67 kWh • Standby Power Consumption (W) ** : 0.50 W • Off Mode Power Consumption (W) : 0.30 W • Display Resolution (Pixels) : 1920 x 1080p 49PFx5501 • Energy Efficiency Class : A+ • Visible Screen Size : 123 cm / 49 inch • On Mode Power Consumption (W) : 50 W • Annual Energy Consumption (kWh) * : 73 kWh • Standby Power Consumption (W) ** : 0.50 W • Off Mode Power Consumption (W) : 0.30 W • Display Resolution (Pixels) : 1920 x 1080p * Energy consumption kWh per year, based on the power consumption of the television operating 4 hours per day for 365 days. The actual energy consumption depends on how the television is used. ** When the TV is turned off with the remote control and no function is active. End of Use Disposal of your old product and batteries Your product is designed and manufactured with high quality materials and components, which can be recycled and reused. When this crossed-out wheeled bin symbol is attached to a product it means that the product is covered by the European Directive 2012/19/EU. Please inform yourself about the local separate collection system for electrical and electronic products. Please act according to your local rules and do not dispose of your old products with your normal household waste. Correct disposal of your old product helps to prevent potential negative consequences for the environment and human health. Your product contains batteries covered by the European Directive 2006/66/EC, which cannot be disposed with normal household waste. Please find out for yourself about the local rules on separate collection of batteries because correct disposal will help to prevent negative consequences for the environment and human health. 26.2 Power Product specifications are subject to change without notice. For more specification details of this product, see www.philips.com/support Power • Mains power : AC 220-240V +/-10% • Ambient temperature : 5°C to 35°C • Power saving features : Eco mode, Picture mute (for radio), Auto switch-off timer, Eco settings menu. For power consumption information, see chapter Product Fiche . The power rating stated on the product typeplate is 82
the power consumption for this product during normal household use (IEC 62087 Ed.2). The maximum power rating, stated between brackets, is used for electrical safety (IEC 60065 Ed. 7.2). 26.3 Operating System Android OS : Android Lollipop 5.1 26.4 Reception • Aerial input : 75 ohm coaxial (IEC75) • Tuner bands : Hyperband, S-Channel, UHF, VHF • DVB : DVB-T2, DVB-C (cable) QAM • Analogue video playback : SECAM, PAL • Digital video playback : MPEG2 SD/HD (ISO/IEC 13818-2), MPEG4 SD/HD (ISO/IEC 14496-10) • Digital audio playback (ISO/IEC 13818-3) • Satellite aerial input : 75 ohm F-type • Input frequency range : 950 to 2150MHz • Input level range : 25 to 65 dBm • DVB-S/S2 QPSK, symbol rate 2 to 45M symbols, SCPC and MCPC • LNB : DiSEqC 1.0, 1 to 4 LNBs supported, Polarity selection 14/18V, Band selection 22kHz, Tone burst mode, LNB current 300mA max 26.5 Display Type Diagonal screen size • 32PFx5501 : 80 cm / 32 inch • 40PFx5501 : 102 cm / 40 inch • 49PFx5501 : 123 cm / 49 inch Display resolution • 1920 x 1080p 26.6 Display Input Resolution Video formats Resolution — Refresh rate • 480i - 60 Hz • 480p - 60 Hz • 576i - 50 Hz • 576p - 50 Hz • 720p - 50 Hz, 60 Hz • 1080i - 50 Hz, 60 Hz • 1080p - 24 Hz, 25 Hz, 30 Hz Computer formats Resolutions (amongst others) • 640 x 480p - 60 Hz • 800 x 600p - 60 Hz • 1024 x 768p - 60 Hz • 1280 x 768p - 60 Hz • 1360 x 765p - 60 Hz • 1360 x 768p - 60 Hz • 1280 x 1024p - 60 Hz • 1920 x 1080p - 60 Hz 26.7 Dimensions and Weights 32PFx5501 • without TV stand: Width 726.5 mm - Height 425.4 mm - Depth 76.8 mm - Weight ± 5.46 kg • with TV stand: Width 726.5 mm - Height 483 mm - Depth 168.7 mm - Weight ± 5.72 kg 40PFx5501 • without TV stand: Width 918 mm - Height 534.5 mm - Depth 76.8 mm - Weight ± 7.93 kg • with TV stand: Width 918 mm - Height 597.5 mm - Depth 204.2 mm - Weight ± 8.24 kg 49PFx5501 • without TV stand: Width 1099.2 mm - Height 631.9 mm - Depth 78.6 mm - Weight ± 11.01 kg • with TV stand: Width 1099.2 mm - Height 699.7 mm - Depth 213.2 mm - Weight ± 11.3 kg 26.8 Connectivity TV Side • HDMI 3 in - ARC • HDMI 4 in - MHL - ARC • USB 2 - USB 3.0 (blue) • USB 3 - USB 2.0 • 1x Common Interface slot: CI+/CAM • Headphones - Stereo mini-jack 3.5mm TV Rear • Audio In (DVI to HDMI) - Stereo mini-jack 3.5mm • SCART: Audio L/R, CVBS in, RGB • YPbPr : Y Pb Pr, Audio L/R TV Bottom • HDMI 1 in - HDCP 2.2 • HDMI 2 in - HDCP 2.2 • USB 1 - USB 2.0 83
• Audio out - Optical Toslink • Network LAN - RJ45 • Antenna (75 ohm) • Satellite tuner 26.9 Sound • wOOx • HD Stereo • Output power (RMS) : 16W • Dolby Digital Plus® • DTS 2.0 + Digital out ™ 26.10 Multimedia Connections • USB 2.0 • Ethernet LAN RJ-45 • Wi-Fi 802.11a/b/g/n/ac (built-in) • BT2.1 with EDR & BT4.0 with BLE Supported USB file systems • FAT 16, FAT 32, NTFS Playback formats • Containers : 3GP, AVCHD, AVI, MPEG-PS, MPEG-TS, MPEG-4, Matroska (MKV), Quicktime (MOV, M4V, M4A), Windows Media (ASF/WMV/WMA) • Video Codecs : MPEG-1, MPEG-2, MPEG-4 Part 2, MPEG-4 Part 10 AVC (H264), H.265 (HEVC), VC-1, WMV9 • Audio Codecs : AAC, HE-AAC (v1/v2), AMR-NB, Dolby Digital, Dolby Digital Plus, DTS Premium Sound™, MPEG-1/2/2.5 Layer I/II/III (includes MP3), WMA (v2 to v9.2), WMA Pro (v9/v10) • Subtitles : – Formats : SAMI, SubRip (SRT), SubViewer (SUB), MicroDVD (TXT), mplayer2 (TXT), TMPlayer (TXT) – Character encodings : UTF-8, Central Europe and Eastern Europe (Windows-1250), Cyrillic (Windows-1251), Greek (Windows-1253), Turkish (Windows-1254), Western Europe (Windows-1252) • Image Codecs : JPEG • Limitations : – Maximum supported total bit rate for a media file is 30Mbps. – Maximum supported video bit rate for a media file is 20Mbps. – MPEG-4 AVC (H.264) is supported up to High Profile @ L5.1. – H.265 (HEVC) is supported upto Main / Main 10 Profile up to Level 5.1 – VC-1 is supported up to Advanced Profile @ L3. Supported media server software (DMS) • You can use any DLNA V1.5 certified media server software (DMS class). • You can use the Philips TV Remote app (iOS and Android) on mobile devices. Performance may vary, depending on the capabilities of the mobile device and the software used. ESD regulations This apparatus meets performance criteria B for ESD. In case the apparatus does not recover in file sharing mode due to electrostatic discharge, user interference is required. 84
27 Help and Support 27.1 Register your TV Register your TV and enjoy a range of benefits including full support (including downloads), privileged access to information about new products, exclusive offers and discounts, the chance to win prizes and even participate in special surveys about new releases. Go to www.philips.com/welcome 27.2 Using Help This TV offers help on screen . Open Help Press the key (blue) to open Help immediately. Help will open on the chapter that is most relevant to what you are doing or what is selected on TV. To look up topics alphabetically, press the colour key Keywords . To read the Help as a book, select Book . You can also open Help in the Home menu or TV menu. Before you execute the Help instructions, close Help. To close Help, press the colour key Close . For some activities, like Text (Teletext), the colour keys have specific functions and cannot open Help. TV Help on your tablet, smartphone or computer To carry out extended sequences of instructions more easily, you can download the TV Help in PDF format to read on your smartphone, tablet or computer. Alternatively, you can print the relevant Help page from your computer. To download the Help (user manual) go to www.philips.com/support MTK_v20_20160408 27.3 Troubleshooting Switch On and Remote Control The TV does not switch on • Disconnect the power cable from the power outlet. Wait for one minute then reconnect it. • Make sure that the power cable is securely connected. Creaking sound at startup or switch off When you are switching the TV on, off or to standby, you hear a creaking sound from the TV chassis. The creaking sound is due to the normal expansion and contraction of the TV as it cools and warms up. This does not affect performance. TV does not respond to the remote control The TV requires some time to start up. During this time, the TV does not respond to the remote control or TV controls. This is normal behaviour. If the TV continues to be unresponsive to the remote control, you can check if the remote control is working by means of a mobile phone camera. Put the phone in camera mode and point the remote control to the camera lens. If you press any key on the remote control and you notice the infra red LED flicker through the camera, the remote control is working. The TV needs to be checked. If you do not notice the flickering, the remote control might be broken or its batteries are low. This method of checking the remote control is not possible with remote controls which are wirelessly paired with the TV. The TV goes back to standby after showing the Philips startup screen When the TV is in standby, a Philips startup screen is displayed, then the TV returns to standby mode. This is normal behaviour. When the TV is disconnected and reconnected to the power supply, the startup screen is displayed at the next startup. To switch on the TV from standby, press on the remote control or on the TV. The standby light keeps on blinking Disconnect the power cable from the power outlet. Wait 5 minutes before you reconnect the power cable. If the blinking reoccurs, contact Philips TV Consumer Care. Channels No digital channels found during the installation See the technical specifications to make sure that your TV supports DVB-T or DVB-C in your country. Make sure that all cables are properly connected and that the correct network is selected. Previously installed channels are not in the channel 85
list Make sure that the correct channel list is selected. Picture No picture / distorted picture • Make sure that the antenna is properly connected to the TV. • Make sure that the correct device is selected as the display source. • Make sure that the external device or source is properly connected. Sound but no picture • Make sure that the picture settings are set correctly. Poor antenna reception • Make sure that the antenna is properly connected to the TV. • Loud speakers, unearthed audio devices, neon lights, high buildings and other large objects can influence reception quality. If possible, try to improve the reception quality by changing the antenna direction or moving devices away from the TV. • If reception on only one channel is poor, fine-tune this channel with Manual Installation. Poor picture from a device • Make sure that the device is connected properly. • Make sure that the picture settings are set correctly. Picture settings change after a while Make sure that Location is set to Home . You can change and save settings in this mode. A commercial banner appears Make sure that Location is set to Home . Picture does not fit the screen Change to a different picture format. Picture format keeps changing with different channels Select a non 'Auto' picture format. Picture position is incorrect Picture signals from some devices may not fit the screen correctly. Check the signal output of the connected device. Computer picture is not stable Make sure that your PC uses the supported resolution and refresh rate. Sound No sound or poor sound quality If no audio signal is detected, the TV automatically switches the audio output off — this does not indicate malfunction. • Make sure that the sound settings are correctly set. • Make sure that all cables are properly connected. • Make sure that the volume is not muted or set to zero. • Make sure that the TV audio output is connected to the audio input on the Home Theatre System. Sound should be heard from the HTS speakers. • Some devices may require you to manually enable HDMI audio output. If HDMI audio is already enabled, but you still do not hear audio, try changing the digital audio format of the device to PCM (Pulse Code Modulation). Refer to the documentation accompanying your device for instructions. HDMI and USB HDMI • Note that HDCP (High-bandwidth Digital Content Protection) support can delay the time taken for a TV to display content from an HDMI device. • If the TV does not recognise the HDMI device and no picture is displayed, switch the source from one device to another and back again. • If there are intermittent sound disruptions, make sure that output settings from the HDMI device are correct. • If you use an HDMI-to-DVI adapter or HDMI-to-DVI cable, make sure that an additional audio cable is connected to AUDIO IN (mini-jack only), if available. HDMI EasyLink does not work • Make sure that your HDMI devices are HDMI-CEC compatible. EasyLink features only work with devices that are HDMI-CEC compatible. No volume icon shown • When an HDMI-CEC audio device is connected and you use the TV Remote Control to adjust the volume level from the device, this behaviour is normal. Photos, videos and music from a USB device do not show • Make sure that the USB storage device is set to Mass Storage Class compliant, as described in the storage device's documentation. • Make sure that the USB storage device is compatible with the TV. • Make sure that the audio and picture file formats are supported by the TV. Choppy playback of USB files • The transfer performance of the USB storage device may limit the data transfer rate to the TV which causes poor playback. 86
Wi-Fi, Internet and Bluetooth Wi-Fi network not found or distorted • Microwave ovens, DECT phones or other Wi-Fi 802.11b/g/n devices in your proximity might disturb the wireless network. • Make sure that the firewalls in your network allow access to the TV's wireless connection. • If the wireless network does not work properly in your home, try the wired network installation. Internet does not work • If the connection to the router is OK, check the router connection to the Internet. The PC and Internet connection are slow • Look in your wireless router's user manual for information on indoor range, transfer rate and other factors of signal quality. • Use a high-speed (broadband) Internet connection for your router. DHCP • If the connection fails, you can check the DHCP (Dynamic Host Configuration Protocol) setting of the router. DHCP should be switched on. Bluetooth lost connection • Position the wireless speaker within a range of 5 meters from the TV. • Places with a high amount of wireless activity - apartments with lots of wireless routers - can hamper the wireless connection. Keep the router and wireless speaker as close to the TV as possible. Bluetooth Audio and Video syncronisation • Before you purchase a wireless Bluetooth speaker, inform yourself about its quality of Audio to Video syncronisation, commonly called 'lip sync'. Not all Bluetooth devices perform correctly. Ask your dealer for advice. Wrong Menu Language Wrong menu language Change the language back to your language. 1 - Press (the round key above the OK key). 2 - Select the icon (Settings) and press OK . 3 - Press 5 times (down). 4 - Press 3 times (right), select your language and press OK . 5 - Press BACK to close the menu. 27.4 Online Help To solve any Philips TV related problem, you can consult our online support. You can select your language and enter your product model number. Go to www.philips.com/support . On the support site you can find your country's telephone number to contact us as well as answers to frequently asked questions (FAQs). In some countries, you can chat with one of our collaborators and ask your question directly or send a question by email. You can download new TV software or the manual to read on your computer. 27.5 Support and Repair For support and repair, call the Consumer Care hotline in your country. Our service engineers will take care of a repair, if necessary. Find the telephone number in the printed documentation that came with the TV. Or consult our website www.philips.com/support and select your country if needed. Support app You can also look up the Support app in the Apps row of the Home menu. Open this app to find the telephone number to contact us. TV model number and serial number You might be asked to provide the TV product model number and serial number. Find these numbers on the packaging label or on the type label on the back or bottom of the TV. Warning Do not attemp to repair the TV yourself. This may cause severe injury, irrepairable damage to your TV or void your warranty. 87
28 Safety and Care 28.1 Safety Important Read and understand all safety instructions before you use the TV. If damage is caused by failure to follow instructions, the warranty does not apply. Secure the TV from Falling Over Always use the supplied wall bracket to secure the TV from falling over. Mount the bracket and secure the TV onto the bracket, even if you put the TV on the floor. You can find the mounting instructions in the Quick Start Guide that came with the TV. In case you lost this guide, you can download the guide from www.philips.com Use the product type number of the TV to look for the Quick Start Guide to download. Risk of Electric Shock or Fire • Never expose the TV to rain or water. Never place liquid containers, such as vases, near the TV. If liquids are spilt on or into the TV, disconnect the TV from the power outlet immediately. Contact Philips TV Consumer Care to have the TV checked before use. • Never expose the TV, remote control or batteries to excessive heat. Never place them near burning candles, naked flames or other heat sources, including direct sunlight. • Never insert objects into the ventilation slots or other openings on the TV. • Never place heavy objects on the power cord. • Avoid force coming onto power plugs. Loose power plugs can cause arcing or fire. Ensure that no strain is exerted on the power cord when you swivel the TV screen. • To disconnect the TV from the mains power, the power plug of the TV must be disconnected. When disconnecting the power, always pull the power plug, never the cord. Ensure that you have full access to the power plug, power cord and outlet socket at all times. Risk of Injury or Damage to the TV • Two people are required to lift and carry a TV that weighs more than 25 kg or 55 lbs. • If you mount the TV on a stand, only use the supplied stand. Secure the stand to the TV tightly. Place the TV on a flat, level surface that can support the weight of the TV and the stand. • When wall mounted, ensure that the wall mount can safely bear the weight of the TV set. TP Vision bears no responsibility for improper wall mounting that results in accident, injury or damage. • Parts of this product are made of glass. Handle with care to avoid injury or damage. Risk of damage to the TV ! Before you connect the TV to the power outlet, ensure that the power voltage matches the value printed on the back of the TV. Never connect the TV to the power outlet if the voltage is different. Risk of Injury to Children Follow these precautions to prevent the TV from toppling over and causing injury to children: • Never place the TV on a surface covered by a cloth or other material that can be pulled away. • Ensure that no part of the TV hangs over the edge of the mounting surface. • Never place the TV on tall furniture, such as a bookcase, without anchoring both the furniture and TV to the wall or a suitable support. • Teach children about the dangers of climbing on furniture to reach the TV. Risk of swallowing batteries ! The remote control may contain coin-type batteries which can easily be swallowed by small children. Keep these batteries out of reach of children at all times. Risk of Overheating Never install the TV in a confined space. Always leave a space of at least 10 cm or 4 inches around the TV for ventilation. Ensure curtains or other objects never cover the ventilation slots on the TV. 88
Lightning Storms Disconnect the TV from the power outlet and antenna before lightning storms. During lightning storms, never touch any part of the TV, power cord or antenna cable. Risk of Hearing Damage Avoid using earphones or headphones at high volumes or for prolonged periods of time. Low Temperatures If the TV is transported in temperatures below 5°C or 41°F, unpack the TV and wait until the TV temperature reaches room temperature before connecting the TV to the power outlet. Humidity In rare occasions, depending on temperature and humidity, minor condensation can occur on the inside of the TV glass front (on some models). To prevent this, do not expose the TV to direct sunlight, heat or extreme humidity. If condensation occurs, it will disappear spontaneously while the TV is playing for a few hours. The condensation moisture will not harm the TV or cause malfunction. 28.2 Screen Care • Never touch, push, rub or strike the screen with any object. • Unplug the TV before cleaning. • Clean the TV and frame with a soft damp cloth and wipe gently. Never use substances such as alcohol, chemicals or household cleaners on the TV. • To avoid deformations and colour fading, wipe off water drops as quickly as possible. • Avoid stationary images as much as possible. Stationary images are images that remain onscreen for extended periods of time. Stationary images include onscreen menus, black bars, time displays, etc. If you must use stationary images, reduce screen contrast and brightness to avoid screen damage. 89
29 Terms of Use 29.1 Terms of Use - TV 2016 © TP Vision Europe B.V. All rights reserved. This product was brought to the market by TP Vision Europe B.V. or one of its affiliates, hereinafter referred to as TP Vision, which is the manufacturer of the product. TP Vision is the warrantor in relation to the TV with which this booklet was packaged. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. Specifications are subject to change without notice. Trademarks are the property of Koninklijke Philips N.V or their respective owners. TP Vision reserves the right to change products at any time without being obliged to adjust earlier supplies accordingly. The written material packaged with the TV and the manual stored in the memory of the TV or downloaded from the Philips website www.philips.com/support are believed to be adequate for the intended use of the system. The material in this manual is believed adequate for the intended use of the system. If the product, or its individual modules or procedures, are used for purposes other than those specified herein, confirmation of their validity and suitability must be obtained. TP Vision warrants that the material itself does not infringe any United States patents. No further warranty is expressed or implied. TP Vision cannot be held responsible neither for any errors in the content of this document nor for any problems as a result of the content in this document. Errors reported to Philips will be adapted and published on the Philips support website as soon as possible. Terms of warranty - Risk of injury, damage to TV or void of warranty! Never attempt to repair the TV yourself. Use the TV and accessories only as intended by the manufacturer. The caution sign printed on the back of the TV indicates risk of electric shock. Never remove the TV cover. Always contact Philips TV Customer Care for service or repairs. Find the telephone number in the printed documentation that came with the TV. Or consult our website www.philips.com/support and select your country if needed. Any operation expressly prohibited in this manual, or any adjustments and assembly procedures not recommended or authorised in this manual, shall void the warranty. Pixel characteristics This LCD/LED product has a high number of colour pixels. Although it has effective pixels of 99.999% or more, black dots or bright points of light (red, green or blue) may appear constantly on the screen. This is a structural property of the display (within common industry standards) and is not a malfunction. CE compliance Hereby, TP Vision Europe B.V. declares that this television is in compliance with the essential requirements and other relevant provisions of Directives 1999/5/EC RTTE), 2004/108/EC (EMC), 2006/95/ EC (Low Voltage), 2009/125/EC (Energy Labelling) and 2011/65/EC (RoHS). From June 2016 onwards the following Directives are valid 2014/53/EU (RED), 2009/125/EC (Eco Design), 2010/30/ EU (Energy Labelling) and 2011/65/EC (RoHS). Compliance with EMF TP Vision manufactures and sells many products targeted at consumers which, like any electronic apparatus, in general have the ability to emit and receive electromagnetic signals. One of TP Vision’s leading business principles is to take all necessary health and safety measures for our products, to comply with all applicable legal requirements and to stay well within the Electro Magnetic Field (EMF) standards applicable at the time of producing the products. TP Vision is committed to developing, producing and marketing products that cause no adverse health effects. TP Vision confirms that, as long as its products are handled properly for their intended use, they are safe to use according to scientific evidence available today. TP Vision plays an active role in the development of international EMF and safety standards, enabling TP Vision to anticipate further developments in standardisation for early integration in its products. 29.2 Terms of Use - Smart TV You can see the terms of use, privacy policy, and also set privacy settings of your Smart TV. To open the terms of use of Smart TV page… 1 - Press HOME to open the Home menu. 2 - Select Apps to open Apps . 3 - Select Support . 29.3 Terms of Use - Philips App Gallery In Help, press the colour key Keywords and look up Terms of Use, App Gallery for more information. 90