Panasonic Network Camera Wv Sw138 Installation Guide

							Before attempting to connect or operate this product,  
please read these instructions carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.
Installation Guide
Network Camera
Model No. WV-SF138
WV-SF138 
						

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The model number and serial number of this 
product may be found on the surface of the unit.
You should note the model number and serial 
number of this unit in the space provided and 
retain this book as a permanent record of your 
purchase to aid identification in the event of 
theft.
 Model No. 
 Serial No.
NOTE: This equipment has been tested and 
found to comply with the limits for a Class A digi-
tal device, pursuant to Part 15 of the FCC Rules. 
These limits are designed to provide reasonable 
protection against harmful interference when the 
equipment is operated in a commercial environ-
ment. This equipment generates, uses, and can 
radiate radio frequency energy and, if not installed 
and used in accordance with the instruction man-
ual, may cause harmful interference to radio com-
munications.
Operation of this equipment in a residential area 
is likely to cause harmful interference in which 
case the user will be required to correct the inter-
ference at his own expense.
FCC Caution: To assure continued compliance, 
(example - use only shielded interface cables 
when connecting to computer or peripheral 
devices). Any changes or modifications not 
expressly approved by the party responsible for 
compliance could void the user’s authority to 
operate this equipment.
For U.S.A
For U.S.A
UL listed model No.
WV-SF138
For U.S. and Canada:
WV-SF138
For Europe and other countries:
WV-SF138
This Class A digital apparatus complies with 
Canadian ICES-003.
For Canada
We declare under our sole responsibility that the product 
to which this declaration relates is in conformity with the 
standard or other normative document following the 
provisions of Directive 2004/108/EC.
Wir erklären in alleiniger Verantwortung, daß das Produkt, 
auf das sich diese Erklärung bezieht, mit der folgenden 
Norm oder normativen Dokument übereinstimmt. Gemäß 
den Bestimmungen der Richtlinie 2004/108/EC.
Nous déclarons sous notre propre responsabilité que le 
produit auquel se réfère la présente déclaration est 
conforme á la norme spécifiée ou à tout autre document 
normatif conformément aux dispositions de la directive 
2004/108/CE.
Nosotros declaramos bajo nuestra única responsabilidad 
que el producto a que hace referencia esta declaración 
está conforme con la norma u otro documento normativo 
siguiendo las estipulaciones de la directiva 2004/108/CE.
Noi dichiariamo sotto nostra esclusiva responsabilità che 
il prodotto a cui si riferisce la presente dichiarazione 
risulta conforme al seguente standard o altro documento 
normativo conforme alle disposizioni della direttiva 
2004/108/CE.
Wij verklaren als enige aansprakelijke, dat het product 
waarop deze verklaring betrekking heeft, voldoet aan de 
volgende norm of ander normatief dokument, 
overeenkomstig de bepalingen van Richtlijn 2004/108/
EC.
Vi erklærer os eneansvarlige for, at dette produkt, som 
denne deklaration omhandler, er i overensstemmelse 
med standard eller andre normative dokumenter i følge 
bestemmelserne i direktiv 2004/108/EC.
Vi deklarerar härmed vårt fulla ansvar för att den produkt 
till vilken denna deklaration hänvisar är i 
överensstämmelse med standarddokument eller annat 
normativt dokument som framställs i direktiv 2004/108/
EC.
Ilmoitamme yksinomaisella vastuullamme, että tuote, jota 
tämä ilmoitus koskee, noudattaa seuraavaa standardia 
tai muuta ohjeellista asiakirjaa, jotka noudattavat 
direktiivin 2004/108/EC säädöksiä.
Vi erklærer oss alene ansvarlige for at produktet som 
denne erklæringen gjelder for, er i overensstemmelse 
med følgende norm eller andre normgivende dokumenter 
som følger bestemmelsene i direktiv 2004/108/EC.
For Europe 
						

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Contents
Important safety instructions ......................................................................................................... 4
Limitation of liability ....................................................................................................................... 5
Disclaimer of warranty ................................................................................................................... 5
Preface .......................................................................................................................................... 6
Main functions ............................................................................................................................... 6
About the user manuals ................................................................................................................ 6
System requirements for a PC ...................................................................................................... 7
Trademarks and registered trademarks......................................................................................... 8
Copyright ....................................................................................................................................... 8
Network security ........................................................................................................................... 8
Precautions ................................................................................................................................... 9
Precautions for installation .......................................................................................................... 12
Major operating controls ............................................................................................................. 14
Removing the enclosure .............................................................................................................. 15
Preparations ................................................................................................................................ 16
Insert/remove an SD memory card* ............................................................................................ 18
Connection .................................................................................................................................. 19
Installation ................................................................................................................................... 21
Adjustment .................................................................................................................................. 22
Attaching the enclosure ............................................................................................................... 24
Configure the network settings ................................................................................................... 25
Troubleshooting ........................................................................................................................... 27
Specifications .............................................................................................................................. 28
Standard accessories .................................................................................................................. 31
Optional accessories ................................................................................................................... 31
* SDXC/SDHC/SD memory card is described as SD memory card. 
						

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Important safety instructions
  1)  Read these instructions.
  2)  Keep these instructions.
  3)  Heed all warnings.
  4)  Follow all instructions.
  5)  Do not use this apparatus near water.
  6)  Clean only with dry cloth.
  7)  Do not block any ventilation openings. Install in accordance with the manufacturers instruc-
tions.
  8)  Do not install near any heat sources such as radiators, heat registers, stoves, or other appara-
tus (including amplifiers) that produce heat.
  9)  Only use attachments/accessories specified by the manufacturer.
  10)  Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold 
with the apparatus. When a cart is used, use caution when moving the cart/apparatus combi-
nation to avoid injury from tip-over.
S3125A
  11)  Unplug this apparatus during lightning storms or when unused for long periods of time.
  12)  Refer all servicing to qualified service personnel. Servicing is required when the apparatus has 
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been 
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or 
moisture, does not operate normally, or has been dropped. 
						

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Limitation of liability
THIS PUBLICATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER 
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF 
MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF 
THE THIRD PARTYS RIGHT.
THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL 
ERRORS. CHANGES ARE ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THE 
IMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S).
   
Disclaimer of warranty
IN NO EVENT SHALL Panasonic System Networks Co., Ltd. BE LIABLE TO ANY PARTY OR ANY 
PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, 
FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW:
 (1) ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, 
SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE 
PRODUCT;
 (2)  PERSONAL INJURY OR ANY DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT 
OPERATION OF THE USER;
 (3)  ALL MALFUNCTIONS OR TROUBLES FROM UNAUTHORIZED DISASSEMBLE, REPAIR OR 
MODIFICATION OF THE PRODUCT BY THE USER, REGARDLESS OF THE CAUSE OF THE 
MALFUNCTION OR TROUBLE;
 (4)  INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TO 
ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT;
 (5) ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING 
OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY;
 (6)  ANY CLAIM OR ACTION FOR DAMAGES, BROUGHT BY ANY PERSON OR ORGANIZATION 
BEING A PHOTOGENIC SUBJECT, DUE TO VIOLATION OF PRIVACY WITH THE RESULT OF 
THAT SURVEILLANCE-CAMERAS PICTURE, INCLUDING SAVED DATA, FOR SOME 
REASON, BECOMES PUBLIC OR IS USED FOR ANY PURPOSE;
 (7)  LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE.
    
						

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The network camera WV-SF138 is designed to operate using a PC on a network (10BASE-
T/100BASE-TX). 
By connecting to a network (LAN) or the Internet, images from the camera can be monitored on a 
PC via a network.
Note:
  •  It is necessary to configure the network settings of the PC and its network environment to monitor 
images from the camera on the PC. It is also necessary to install a web browser on the PC. 
 
Preface
Main functions
H.264 and JPEG triple encoding
The 2 types of H.264 stream outputs and the JPEG output can be simultaneously provided.
VIQS function
It is possible to provide specified areas with high quality image without changing the overall size of 
the data.
Power over Ethernet function
When connecting with a PoE (Power over Ethernet) device, power will be supplied by simply con-
necting a LAN cable. (IEEE802.3af compliant)
Adaptive darkness correction mode
Corrects the blacked-out parts of dark areas of objects that have different illumination intensities.
Super Dynamic
( Operating Instructions (included in the CD-ROM))
Super Dynamic compensates brightness on a pixel-to-pixel basis so that it produces clearer images 
even if objects have various illumination intensities.
SDXC/SDHC/SD memory card slot equipped
It is possible to save H.264 videos and JPEG images on the SDXC/SDHC/SD memory card manu-
ally at an alarm occurrence, during the period of the schedule, or on a web browser. It is also possi-
ble to save JPEG images at a network failure occurrence. (Download is possible.)
(Recommended SDXC/SDHC/SD memory card  page 30)
About the user manuals
There are 2 sets of operating instructions for the WV-SF138 as follows. 
  •  Installation Guide: Explains how to install and connect devices. 
  •  Operating Instructions (included in the CD-ROM): Explains how to perform the settings and 
how to operate this camera.  
						

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System requirements for a PC
CPU: Intel® CoreTM2 Duo 2.4 GHz or faster recommended
Memory:  512 MB or more (A minimum of 1 GB memory is required when using 
Microsoft
® Windows® 8, Microsoft® Windows® 7 or Microsoft® Windows 
Vista®.)
Network interface:  10BASE-T/100BASE-TX 1 port
Audio interface:  Sound card (when using the audio function)
Monitor:  Image capture size: 1024x768 pixels or more
  Color: 24-bit True color or better
OS: Microsoft
® Windows® 8
 Microsoft® Windows® 7
 Microsoft® Windows Vista®
 Microsoft® Windows® XP SP3
Web browser:  Windows® Internet Explorer® 10.0 (32-bit)
 Windows® Internet Explorer® 9.0 (32-bit)
 Windows® Internet Explorer® 8.0 (32-bit)
 Windows® Internet Explorer® 7.0 (32-bit)
Others: CD-ROM drive
  (It is necessary to read the operating instructions and use the software on 
the provided CD-ROM.)
 DirectX
® 9.0c or later
 Adobe® Reader®
  (It is necessary to view the PDF file on the provided CD-ROM.)
IMPORTANT:
  • When using a PC that does not meet the above requirements, displaying of images may 
become slower or the web browser may become inoperable.
  •  Audio may not be heard if a sound card is not installed on a PC. Audio may be interrupted 
depending on the network environment.
  •  Microsoft Windows 8 RT, Microsoft Windows 7 Starter, Microsoft Windows Vista Starter and 
Microsoft Windows XP Professional 64-bit Edition are not supported.
  • When using IPv6 for communication, use Microsoft Windows 8, Microsoft Windows 7 or 
Microsoft Windows Vista.
Note:
  •  For further information about PC system requirements and precautions for when using Microsoft 
Windows 8, Microsoft Windows 7, Microsoft Windows Vista, or Windows Internet Explorer, click 
“Manual” - “Open” from the supplied CD-ROM and refer to “Notes on Windows
® / Internet 
Explorer® versions”.
  •  If using Microsoft Windows XP, screen tearing* may occur when the shooting scene drastically 
changes (for example, while shooting fast-moving subjects or while controlling panning/tilting) 
due to the GDI restrictions of the OS. 
    * A phenomenon in which portions of the screen are displayed out of alignment
  • For information on the operation verification of the supported operating systems and web 
browsers, refer to our website at http://panasonic.net/pss/security/support/index.html.
 
    
						

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Trademarks and registered trademarks
  •  Microsoft, Windows, Windows Vista, Internet Explorer, and DirectX are either registered trade-
marks or trademarks of Microsoft Corporation in the United States and/or other countries.
  •  Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
  •  Intel and Intel Core are trademarks of Intel Corporation in the U.S. and other countries.
  •  Adobe, Acrobat Reader and Reader are either registered trademarks or trademarks of Adobe 
Systems Incorporated in the United States and/or other countries.
  •  SDXC Logo is a trademark of SD-3C, LLC.
  •  iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other 
countries.
  •  Android is a trademark of Google Inc.
  •  All other trademarks identified herein are the property of their respective owners. 
   
Copyright
Distributing, copying, disassembling, reverse compiling and reverse engineering of the software 
provided with this product are all expressly prohibited. In addition, exporting any software provided 
with this product violating export laws is prohibited. 
   
Network security
As you will use this unit connected to a network, your attention is called to the following security 
risks. 
 q  Leakage or theft of information through this unit
 w  Use of this unit for illegal operations by persons with malicious intent
 e  Interference with or stoppage of this unit by persons with malicious intent
It is your responsibility to take precautions such as those described below to protect yourself 
against the above network security risks. 
  •  Use this unit in a network secured by a firewall, etc. 
  •  If this unit is connected to a network that includes PCs, make sure that the system is not infect-
ed by computer viruses or other malicious entities (using a regularly updated anti-virus pro-
gram, anti-spyware program, etc.). 
  •  Protect your network against unauthorized access by restricting users to those who log in with 
an authorized user name and password. 
  •  Apply measures such as user authentication to protect your network against leakage or theft of 
information, including image data, authentication information (user names and passwords), 
alarm mail information, FTP server information and DDNS server information. 
  •  After the unit is accessed by the administrator, make sure to close the browser.
  •  Change the administrator password periodically.
  •  Do not install the camera in locations where the camera or the cables can be destroyed or 
damaged by persons with malicious intent.  
						

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Precautions
Refer installation work to the dealer.
Installation work requires technique and experi-
ences. Failure to observe this may cause fire, 
electric shock, injury, or damage to this product. 
Be sure to consult the dealer. 
Stop the operation immediately when 
something is wrong with this product. 
When smoke goes up from the product, the 
smell of smoke comes from the product, or the 
exterior of the product has deteriorated, contin-
ued use will cause a fire or fall of the product 
resulting in injury, accidents, or damage to the 
product. 
Turn the power off immediately and contact 
qualified service personnel for service. 
Do not attempt to disassemble or modify 
this product. 
Failure to observe this may cause fire or electric 
shock. 
Consult the dealer for the repair or inspections. 
Do not insert any foreign objects. 
This could permanently damage this product.
Turn the power off immediately and contact 
qualified service personnel for service. 
Select an installation area that can sup-
port the total weight. 
Selecting an inappropriate installation surface 
may cause this product to fall down or topple 
over, resulting in injury. 
Installation work shall be started after sufficient 
reinforcement. 
Periodic inspections shall be conducted. 
Rust on the metal parts or screws may cause a 
fall of the product resulting in injury or acci-
dents. 
Consult the dealer for the inspections. 
Do not use this product in an inflammable 
atmosphere.
Failure to observe this may cause an explosion 
resulting in injury. Avoid installing this product in the loca-
tions where salt damage occurs or corro-
sive gas is produced.
Otherwise, the mounting portions will deterio-
rate and accidents such as a fall of the product 
may occur. 
Install this product in a location high 
enough to avoid people and objects from 
bumping the product. 
Failure to observe this may cause a drop result-
ing in injury or accidents. 
Do not strike or give a strong shock to this product.
Failure to observe this may cause fire or injury.
Shock resistance grade (50J IEC60068-2-75 or 
equivalent) is applied to this product only when 
it is installed correctly as described in these 
operating instructions and appropriate shock 
resistance treatment is applied. 
Turn the power off when do wiring of this product.  
Failure to observe this may cause electric 
shock. In addition, short circuit or wrong wiring 
may cause fire. 
The exclusively designed mount bracket 
shall be used.
Failure to observe this may cause a drop result-
ing in injury or accidents.
Use the exclusively designed mount bracket for 
installation.
The screws and bolts must be tightened to 
the specified torque.
Failure to observe this may cause a drop result-
ing in injury or accidents.
Do not rub the edges of metal parts with 
your hand. 
Failure to observe this may cause injury. 
Do not touch this product or the connect-
ed cables during thunder. (even in the pro-
cess of work)
Failure to observe this may cause electric shock. 
						

							10
Keep SDXC/SDHC/SD memory cards 
(option) away from infants and children. 
Otherwise, they may swallow the cards by mis-
take. In this case, consult a doctor immediately.
Do not hang down from this product or 
use this product as a pedestal.
Failure to observe this may cause a drop 
resulting in accidents.
Correctly perform all wiring
Short circuits in the wiring or incorrect wiring 
may cause fire or electrical shock.
Turn the power off when cleaning this product. 
Failure to observe this may cause injury. 
[Precautions for use]
This product has no power switch. 
When turning off the power, turn off a PoE hub 
or remove a network cable. 
To keep on using with stable performance
Do not use this product in hot and humid conditions for  
a long time. Failure to observe this causes component 
degradation resulting in life shortening of this product. 
Do not expose the product to direct heat 
sources such as a heater.
Do not touch the dome cover with your bare hands.
A dirty dome cover causes deterioration of pic-
ture quality.
Handle this product with care. 
Do not drop this product, nor apply shock or 
vibration to the product. Failure to observe this 
may cause trouble. If a strong shock or vibra-
tion is applied to the enclosure, it may cause 
damage or allow water to enter this product.
About the PC monitor
Displaying the same image on a monitor for a 
long time may damage the monitor. It is recom-
mended to use a screen-saver. 
When an error is detected, this product 
will restart automatically. 
This product will be inoperable for around 2 minutes after the restart just as when the 
power is turned on.
Product disposal/transfer
Data saved on this product or a storage device 
used with this product may lead to personal 
information leakage. 
When it is necessary to dispose or give this 
product to someone, even when for repair, make 
sure that there is no data on this product.
Cleaning this product body
Be sure to turn off the power before cleaning. When 
cleaning areas other than the dome cover, do not 
use benzine, thinner, alcohol, or any other types of 
solvents. Failure to observe this may cause discolor-
ation. When using a chemical cloth for cleaning, read 
the caution provided with the chemical cloth product. 
Cleaning the lens
Use a lens cleaning paper (used to clean cam-
era lenses or lenses of spectacles). When using 
solvent, use an alcohols solvent and do not use 
a thinner or a glass cleaner.
Transmission interval
Image transmission interval may become slow 
depending on the network environment, PC per-
formance, shooting subject, access number, etc. 
Periodically images on the screen appear 
to be distorted
When the camera is installed in a location where it is 
subject to small vibrations (for example, when it is 
installed near devices that vibrate), images may 
appear distorted and stretched lengthways. This 
phenomenon is a characteristic of image pickup 
devices that use CMOS sensors and is caused by 
the relationship between the periodic movements of 
the camera and the timing that the image sensor 
reads images. This is not a problem with the cam-
era. To reduce the possibility of this phenomenon 
occurring, install the camera in a secure location.
About SD memory card
 • 
Refer to page 18 for descriptions of how to  
insert/remove an SD memory card.  
 • When using an SD memory card, format it using 
this product. Recorded data on the SD memory