Panasonic Kx Ta824 Programming Manual
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Model No. KX-TA824 Thank you for purchasing a Panasonic Advanced Hybrid System. Please read this manual carefully before using this product and save this manual for future use. KX-TA824: Version 3.0 Advanced Hybrid System Programming Manual Document Version: 2007-04
2 Programming Manual Introduction About this Programming Manual The Programming Manual is designed to serve as an overall system programming reference for the Panasonic Advanced Hybrid System. It explains how to program this PBX using Panasonic proprietary telephones (PTs) or the KX-TA Maintenance Console software. The Programming Manual is divided into the following sections: Section 1, Overview Provides an overview of methods of programming the PBX, and information about password security. Section 2, PT Programming Serves as reference operating instructions when using a display PT to program the PBX. Section 3, PC Programming—Introduction Serves as reference operating instructions when using the KX-TA Maintenance Console software to program the PBX. Section 4, PC Programming—Opening Screen Describes the options available when starting Maintenance Console. Section 5, PC Programming—File Explains the File menu, which lets you work with system data files, and view programming items. Section 6, PC Programming—Connect Describes the Connect menu, which offers options for connecting a PC to the PBX. Section 7, PC Programming—View Describes the View menu, which allows you to customize the operation of Maintenance Console. Section 8, PC Programming—Utility Describes the Utility menu, which contains options for performing system maintenance on the PBX. Section 9, PC Programming—System Data Setting Describes the options available on each setting screen of the Maintenance Console. References Found in the Programming Manual Installation Manual References The Installation Manual provides instructions detailing the installation and maintenance of the PBX. Sections from the Installation Manual are listed throughout the Programming Manual for your reference. Programming Manual References Related sections of the Programming Manual are listed for your reference.
Programming Manual 3 Feature Manual References The Feature Manual explains what the PBX can do, as well as how to obtain the most of its many features and facilities. Sections from the Feature Manual are listed throughout the Programming Manual for your reference. Operating Manual References The Operating Manual describes how users can access commonly used PBX features and functions with their PTs, single line telephones (SLTs), and Direct Station Selection (DSS) Consoles. Sections from the Operating Manual are listed throughout the Programming Manual for your reference. Links to Other Pages and Manuals If you are viewing this Programming Manual with a PC, certain items are linked to different sections of the Programming Manual and other PBX manuals. Click on a link to jump to that section. Linked items include: • Installation Manual References Programming Manual References Feature Manual References Operating Manual References Trademarks Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Intel and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. All other trademarks identified herein are the property of their respective owners. Screen shots reprinted with permission from Microsoft Corporation.
4 Programming Manual List of Abbreviations AAA Automated Attendant APT Analog Proprietary Telephone BBGM Background Music BV Built-in Voice Message CCO Outside (CO) Line COS Class of Service CPC Calling Party Control DDIL Direct In Line DISA Direct Inward System Access DND Do Not Disturb DSS Direct Station Selection DTMF Dual Tone Multi-Frequency EEFA External Feature Access GGRP Group IIRNA Intercept Routing—No Answer LLCS Live Call Screening OOGM Outgoing Message PPT Proprietary Telephone SSLT Single Line Telephone SMDR Station Message Detail Recording TTAM Telephone Answering Machine TRS Toll Restriction VVM Voice Mail
Programming Manual 5 Table of Contents 1 Overview................................................................................................ 11 1.1 Introduction .................................................................................................................... 12 1.1.1 Introduction ...................................................................................................................... 12 2 PT Programming ................................................................................... 13 2.1 PT Programming—Instructions .................................................................................... 14 2.2 PT Programming—Procedures ..................................................................................... 17 [000] Date & Time ............................................................................................................................................17 [001] System Speed Dialing Number ...............................................................................................................18 [002] System Password....................................................................................................................................18 [003] DSS Console Jack Assignment ..............................................................................................................19 [004] Console Paired Telephone ......................................................................................................................20 [005] One-touch Transfer Using a DSS Button ................................................................................................20 [006] Time Service Switching Mode.................................................................................................................21 [007] Time Service Start Time .........................................................................................................................21 [008] Operator Assignment ..............................................................................................................................22 [009] Extension Number ..................................................................................................................................22 [010] LCD Time Display ...................................................................................................................................22 [011] System Speed Dialing Name ..................................................................................................................23 [100] Hunting Group Set ..................................................................................................................................24 [101] Hunting Type ...........................................................................................................................................24 [102] DTMF Integration Port.............................................................................................................................25 [103] DTMF Integration ....................................................................................................................................25 [104] SLT Hold Mode .......................................................................................................................................25 [105] Conference Tone .....................................................................................................................................26 [106] External Pager Access Tone ...................................................................................................................26 [107] DTMF Receiver Check ............................................................................................................................26 [108] Flash/Recall Mode for a Locked Extension .............................................................................................26 [109] CO Indicator ............................................................................................................................................27 [110] Flash/Recall Key Mode ...........................................................................................................................27 [111] Music on Hold .........................................................................................................................................27 [112] DSS Lamp Mode.....................................................................................................................................27 [115] Extension Ring Tone Pattern...................................................................................................................28 [117] Call Pickup Tone .....................................................................................................................................28 [118] Pulse Restriction .....................................................................................................................................28 [119] Redialing after Pulse to Tone Conversion ...............................................................................................28 [128] Ringback Tone Pattern ............................................................................................................................29 [130] VM 1 APT Port ........................................................................................................................................29 [131] VM 2 APT Port ........................................................................................................................................30 [142] SLT Ring/Silence Ratio ...........................................................................................................................30 [143] SLT Ring Bell-on Time ............................................................................................................................30 [150] SLT Caller ID Signaling Type ..................................................................................................................31 [151] SLT Caller ID Line Access Number .........................................................................................................31 [152] Automatic Time Adjustment ....................................................................................................................31 [200] Hold Recall Time.....................................................................................................................................31 [201] Transfer Recall Time ...............................................................................................................................32 [202] Call Forwarding Start Time .....................................................................................................................32 [203] Hot Line Waiting Time .............................................................................................................................32 [204] Call Duration Counter Start .....................................................................................................................32 [205] CO-to-CO Line Call Duration ..................................................................................................................33 [206] Dialing Start Time ...................................................................................................................................33 [208] Inter-digit Time ........................................................................................................................................33 [211] No Dial Disconnection.............................................................................................................................33 [214] BV Recording Time .................................................................................................................................34 [215] Common/Personal BV OGM Recording Time.........................................................................................34
6 Programming Manual [300] Carrier Exception Code .......................................................................................................................... 34 [301] TRS—System Speed Dialing Class ....................................................................................................... 34 [302-305] TRS—COS 2-5 Denied Code.......................................................................................................... 35 [306] TRS—Exception Code ........................................................................................................................... 35 [309] Emergency Number................................................................................................................................ 36 [310] Account Code ......................................................................................................................................... 36 [311] Automatic Pause Insertion Code ............................................................................................................ 37 [312] TRS—Extension Lock Class .................................................................................................................. 37 [400] CO Line Connection ............................................................................................................................... 37 [401] Dial Mode ............................................................................................................................................... 38 [402] Pulse Speed ........................................................................................................................................... 38 [403] Host PBX Access Code .......................................................................................................................... 39 [404] CO Line Group Number.......................................................................................................................... 39 [405-407] Flexible Outward Dialing—Day/Night/Lunch.................................................................................... 40 [408-410] Flexible Ringing—Day/Night/Lunch ................................................................................................. 40 [411-413] Delayed Ringing—Day/Night/Lunch ................................................................................................ 41 [414-416] CO Line Mode—Day/Night/Lunch ................................................................................................... 41 [417] Pause Time ............................................................................................................................................ 43 [418] Flash/Recall Time ................................................................................................................................... 43 [419] Automatic Designated Line Access ........................................................................................................ 44 [420] CPC Signal Detection—Incoming........................................................................................................... 44 [421] CPC Signal Detection—Outgoing........................................................................................................... 45 [422] Disconnect Time ..................................................................................................................................... 45 [423] CO Line Ring Tone Pattern..................................................................................................................... 46 [435] Local Carrier-based Voice Mail Signaling ............................................................................................... 46 [436] Local Carrier-based Voice Mail Access Dial ........................................................................................... 47 [437] Extension Access to Local Carrier-based Voice Mail ............................................................................. 47 [438-440] DISA IRNA to BV—Day/Night/Lunch .............................................................................................. 48 [500] DISA Incoming Call Dial Mode ............................................................................................................... 48 [501] DISA Built-in AA ..................................................................................................................................... 48 [503] FAX Connection...................................................................................................................................... 49 [504] DISA Delayed Answer Time ................................................................................................................... 49 [505] DISA Wait Time after OGM .................................................................................................................... 49 [506] DISA Busy Mode .................................................................................................................................... 50 [507] DISA Intercept Mode .............................................................................................................................. 50 [508] DISA Ring Time before Intercept ............................................................................................................ 50 [509] DISA Ring Time after Intercept............................................................................................................... 51 [510] DISA No Dial Mode ................................................................................................................................ 51 [511] DISA Security Mode ............................................................................................................................... 51 [512] DISA Security Code ............................................................................................................................... 52 [513] Cyclic Tone Detection ............................................................................................................................. 53 [514] FAX Tone Detection ................................................................................................................................ 53 [515] Intercept Time for Internal DISA ............................................................................................................. 53 [516] DISA Incoming Assignment .................................................................................................................... 54 [517] DISA AA Wait Time ................................................................................................................................ 54 [518] DISA Tone after Security Code............................................................................................................... 54 [530] DISA Security Code Digits ..................................................................................................................... 55 [531] DISA Ringback Tone .............................................................................................................................. 55 [540-549] 3-level AA Assignment .................................................................................................................... 55 [599] Clear All OGMs of DISA ......................................................................................................................... 56 [600] Extension Group ..................................................................................................................................... 56 [601-603] TRS-COS—Day/Night/Lunch .......................................................................................................... 56 [604] Extension Name ..................................................................................................................................... 57 [605] Account Code Mode ............................................................................................................................... 57 [606] Call Transfer to CO Line ......................................................................................................................... 58 [607] Call Forwarding to CO Line .................................................................................................................... 58 [608] Executive Busy Override ........................................................................................................................ 58 [609] DND Override ......................................................................................................................................... 59 [610] Paralleled Telephone .............................................................................................................................. 59 [611] TAM Extension........................................................................................................................................ 59
Programming Manual 7 [612] Room Monitor .........................................................................................................................................60 [615] LCD Language ........................................................................................................................................60 [617] Wireless PT Port Assignment .................................................................................................................60 [618] Message Waiting for Another Extension .................................................................................................61 [619] SLT Message Waiting .............................................................................................................................61 [620] LCS Recording Mode Set .......................................................................................................................61 [621] BV Resource ...........................................................................................................................................62 [622] BV for Extension .....................................................................................................................................62 [625] BV Access Code through CO Line..........................................................................................................63 [626] BGM Control for APT ..............................................................................................................................63 [627] SLT Ring Wait Time for New Call ............................................................................................................64 [628] SLT Caller ID ...........................................................................................................................................64 [629] SLT Fixed Bell Pattern.............................................................................................................................64 [700-702] Doorphone Ringing—Day/Night/Lunch............................................................................................65 [703-705] Door Opener—Day/Night/Lunch ......................................................................................................65 [706] Doorphone Ring Tone Pattern ................................................................................................................66 [707] Doorphone Access Tone .........................................................................................................................66 [708] Doorphone Ring Time .............................................................................................................................67 [709] Door Open Duration ................................................................................................................................67 [710] Doorphone Ring/Chime ..........................................................................................................................67 [711] Doorphone Chime Assignment ...............................................................................................................68 [712] Doorphone Chime Pattern ......................................................................................................................68 [800] SMDR RS-232C Parameter ....................................................................................................................68 [801] SMDR Parameter ....................................................................................................................................69 [802] Incoming/Outgoing Call Selection for Printing.........................................................................................70 [803] Secret Number SMDR Print Suppression ...............................................................................................70 [804] System Data Dump .................................................................................................................................70 [805] SMDR Account Code ..............................................................................................................................71 [806] SMDR Language ....................................................................................................................................72 [807] BV Total Recording Time ........................................................................................................................72 [808] BV Card Initialization...............................................................................................................................72 [900] Caller ID ..................................................................................................................................................72 [901] Caller ID Area Code ................................................................................................................................73 [902] Caller ID Modification for Local Calls ......................................................................................................73 [903] Caller ID Modification for Long-distance Calls ........................................................................................74 [904] Caller ID Log Priority ...............................................................................................................................74 [906] Caller ID SMDR Format ..........................................................................................................................74 [907] Caller ID SMDR Printout .........................................................................................................................75 [908] Call Waiting Caller ID Time .....................................................................................................................75 [909] Common Area Call Log Check................................................................................................................75 [913] Call Waiting Caller ID Assignment ..........................................................................................................76 [914] Call Waiting Caller ID CAS Receive Time ...............................................................................................76 [915] Caller ID Checksum ................................................................................................................................77 [963] Call Forwarding Selection .......................................................................................................................77 [966] TRS Check after Answering ....................................................................................................................77 [967] TRS Check Time after Answering ...........................................................................................................78 [968] KX-T7700 Series Incoming Lamp Control ..............................................................................................78 [998] Firmware Version ....................................................................................................................................78 [999] System Data Clear ..................................................................................................................................79 3 PC Programming—Introduction .......................................................... 81 3.1 Introduction .................................................................................................................... 82 3.2 PC Programming............................................................................................................ 82 3.2.1 Installing and Starting KX-TA Maintenance Console ....................................................... 82 3.3 Software Modes ............................................................................................................. 82 3.4 Status Bar ....................................................................................................................... 84 3.5 Access Levels ................................................................................................................85 3.6 Standard Buttons ........................................................................................................... 85
8 Programming Manual 4 PC Programming—Opening Screen ................................................... 87 4.1 Software Modes..............................................................................................................88 5 PC Programming—File......................................................................... 91 5.1 New .................................................................................................................................. 92 5.2 Open ................................................................................................................................ 92 5.3 Close ............................................................................................................................... 92 5.4 Save ................................................................................................................................. 93 5.5 Save As ........................................................................................................................... 93 5.6 File Transfer PC to PBX ................................................................................................. 93 5.7 File Transfer PBX to PC ................................................................................................. 94 5.8 Program List ................................................................................................................... 94 5.9 Print ................................................................................................................................. 95 5.10 Print ALL ......................................................................................................................... 96 5.11 Exit................................................................................................................................... 96 6 PC Programming—Connect ................................................................ 99 6.1 Connect ......................................................................................................................... 100 6.2 Disconnect .................................................................................................................... 103 6.3 Profile Setup ................................................................................................................. 104 6.4 Profile Editor ................................................................................................................. 104 7 PC Programming—View..................................................................... 109 7.1 Tool Bar ......................................................................................................................... 110 7.2 Programmer Code Change.......................................................................................... 110 7.3 Screen Customize ........................................................................................................ 111 7.4 System Data Setting Menu .......................................................................................... 111 8 PC Programming—Utility ................................................................... 113 8.1 Firmware Upgrade........................................................................................................ 114 8.2 Quick Setup .................................................................................................................. 115 8.3 System Reset................................................................................................................118 8.3.1 Normal ........................................................................................................................... 118 8.3.2 Default ............................................................................................................................ 119 8.4 System Data Clear........................................................................................................ 119 8.5 DISA OGM Clear ........................................................................................................... 120 8.6 BV Card Initialization ................................................................................................... 120 9 PC Programming—System Data Setting .......................................... 121 9.1 System [1] ..................................................................................................................... 122 9.1.1 Date & Time [1-1] ........................................................................................................... 122 9.1.2 Main [1-2] ....................................................................................................................... 123 9.1.3 Numbering Plan [1-3] ..................................................................................................... 126 9.1.4 Time Service [1-4] .......................................................................................................... 127 9.1.5 Time Service [1-4] Time Setting ..................................................................................... 128 9.1.6 Account Codes [1-5].......................................................................................................130 9.1.7 Timers [1-6] .................................................................................................................... 131 9.1.8 SMDR [1-7] .................................................................................................................... 135 9.1.9 Carrier Exception Codes [1-8] ........................................................................................ 140 9.1.10 Automatic Pause Insertion Codes [1-9].......................................................................... 141 9.1.11 Detail [1-10] .................................................................................................................... 142
Programming Manual 9 9.2 Extension [2] ................................................................................................................ 148 9.2.1 Main [2-1] ....................................................................................................................... 148 9.2.2 Feature settings [2-2] ..................................................................................................... 156 9.2.3 PT personal settings [2-3] .............................................................................................. 164 9.2.4 Flexible Buttons [2-4] ..................................................................................................... 169 9.2.5 Flexible Buttons [2-4] CO buttons .................................................................................. 171 9.2.6 Flexible Buttons [2-4] PF buttons ................................................................................... 173 9.2.7 Flexible Buttons [2-4] Message button ........................................................................... 174 9.2.8 DSS Console [2-5] .........................................................................................................175 9.2.9 DSS Console [2-5] DSS buttons .................................................................................... 178 9.2.10 DSS Console [2-5] PF buttons ....................................................................................... 180 9.2.11 Extension Group [2-6] ....................................................................................................180 9.3 CO [3] ............................................................................................................................ 182 9.3.1 Line Mode [3-1] .............................................................................................................. 182 9.3.2 Incoming / Outgoing [3-2]............................................................................................... 183 9.3.3 Detail [3-3]...................................................................................................................... 185 9.3.4 Local Carrier-based VM [3-4] ......................................................................................... 190 9.4 System Speed Dialing [4] ............................................................................................ 192 9.4.1 System Speed Dialing [4-1] ........................................................................................... 192 9.5 TRS [5] .......................................................................................................................... 194 9.5.1 Class of Service (COS) [5-1] ......................................................................................... 194 9.5.2 Denied Codes [5-2] ........................................................................................................195 9.5.3 Exception Codes [5-3].................................................................................................... 196 9.5.4 Emergency Number & Others [5-4]................................................................................ 197 9.6 DISA [6] ......................................................................................................................... 199 9.6.1 Automated Attendant [6-1] ............................................................................................. 199 9.6.2 Automated Attendant [6-1] AA dial................................................................................. 201 9.6.3 Settings [6-2] .................................................................................................................. 202 9.6.4 Incoming Permission [6-3] ............................................................................................. 209 9.7 Doorphone [7] .............................................................................................................. 210 9.7.1 Ringing & Door Opener [7-1] ......................................................................................... 210 9.7.2 Others [7-2] .................................................................................................................... 212 9.8 BV [8]............................................................................................................................. 215 9.8.1 Main [8-1] ....................................................................................................................... 215 9.8.2 Others [8-2] .................................................................................................................... 217 9.9 Caller ID [9] ................................................................................................................... 219 9.9.1 Main [9-1] ....................................................................................................................... 219 9.9.2 SLT Caller ID [9-2].......................................................................................................... 223 9.9.3 Call Log [9-3].................................................................................................................. 227 Index .......................................................................................................... 231