Panasonic Kx Fp85 Operating Instructions Manual

							81
Print Reports
Reference lists and reports!
JOG DIALSET
STOP
MENUDisplay1
Press two times.
Display:
2
Rotate  until the desired item is
displayed.
3
Press  to start printing.
lTo stop printing, press  .
lAfter printing, the printed item will be
displayed.
4
Press .MENU
STOP
PRINTING
SET
CALLER ID LIST
BROADCAST LIST
PRINTER TEST
JOURNAL REPORT
TEL NO. LIST
SETUP LIST
JOG DIAL
2.PRINT REPORT
MENU
You can print out the following lists and reports for your reference.
Setup list:provides you with the current settings of the basic and advanced programming
features (p. 63–68).
Telephone number list:provides you with names and telephone numbers which are stored in
the JOG DIAL directory. The telephone number codes are as shown below.
P:  A pause has been entered.
F:  A flash has been entered.
Journal report:keeps records of fax transmission and reception. This report will be printed
automatically after every 30 fax communications (p. 32).
Printer test list:allows you to check the print quality of your unit. If the test print has a dirty
pattern, or blurred points or lines, clean the thermal head (p. 80).
Broadcast programming list:provides you with names and telephone numbers which are
stored in the broadcast feature (p. 37).
Caller ID list:keeps records of the last 30 callers after subscribing to a Caller ID service. This
report will be printed automatically after every 30 callers (p. 25). 
						

							82
Limited Warranty
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation
of America
One Panasonic Way, Secaucus,
New Jersey 07094Panasonic Sales Company 
Division of Matsushita Electric of 
Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel 
Industrial Park, Carolina, Puerto Rico 00985
PANASONIC Facsimile Products Limited Warranty
Have any questions?  CALL 1-800-HELP-FAX (1-800-435-7329) on:
How to operate the unit, How to get repair service, How to get supplies.
Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the
warrantor”), will repair this product with new or refurbished parts, free of charge, in the USA or Puerto Rico
for one (1) year limited warranty from the date of original purchase in the event of a defect in materials or
workmanship.
This Limited Warranty Excludes both Labor and Parts for:batteries, antennas, and cosmetic parts
(cabinet).
Carry-in or mail-in service in the USA or Puerto Rico can be obtained during the warranty period by
contacting a Panasonic Services Company (PASC) Factory Servicenter listed in the Servicenter Directory.
Or call, toll free, 1-800-HELP-FAX (1-800-435-7329) to locate a PASC Factory Servicenter. Carry-in or mail-
in service in Puerto Rico can be obtained during the warranty period by calling the Panasonic Sales
Company telephone number listed in the Servicenter Directory.
This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original
purchase will be required before warranty service is rendered.
This warranty only covers failures due to defects in material or workmanship which occur during normal use
and (when applicable) does not cover the ink film, the toner cartridge and drum unit or the print and ink film.
The inability of this product to interface with any specific computer is not a manufacturing defect and is
outside of the scope of this Limited Warranty. In no event shall the warrantor be liable by reason of such
incompatibility. The warranty does not cover damages which occur in shipment, or failures which are caused
by products not supplied by the warrantor such as non Panasonic ink film, or failures which result from
accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication, set-up adjustments,
improper operation or maintenance, alteration, modification, power line surge, improper voltage supply,
lightning damage, signal reception problems, rental use of the product, or service by anyone other than a
PASC Factory Servicenter or a PASC authorized Servicenter, or damage that is attributable to acts of God.
LIMITS 
AND EXCLUSIONS
There are no express warranties except as listed above.
THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF
MERCHANTABILITY, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on
how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to
state. If a problem with this product develops during or after the warranty period, you may contact your
dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the Customer
Satisfaction Center at the company address indicated above.
For product service
lServicenters are listed on next page.
lCall toll-free 1-800-HELP-FAX (1-800-435-7329) for
the location of an authorized servicenter.
lAfter the fax advantage program, please contact our
Continued Services Technical Support Line at 
1-900-555-PANA (1-900-555-7262). If you have
difficulty reaching this number, it may be blocked by
your phone company. Please contact your local
phone company to correct this.
When you ship the product
lCarefully pack your unit, preferably in the original
carton.
lAttach a letter, detailing the symptom or problem, to
the outside of the carton.
lSend the unit to an authorized servicenter, prepaid
and adequately insured.
lDo not send your unit to the Panasonic Consumer
Electronics Company or to any executive or regional
sales offices. These locations do not repair
consumer products. 
						

							83
Limited WarrantyLimited Warranty
Servicenter Directory!
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/ Factory Servicenter:
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787) 750-4300   Fax (787) 768-2910
As of Jan. 2000
For Product Information, Operating Assistance, Literature Request, Dealer
Locations, and all Customer Service inquiries please contact:
1-800-HELP-FAX (1-800-435-7329), Monday-Friday 9am - 8pm EST.
Web Site: www.panasonic.com
(for customers in the USA or Puerto Rico ONLY)
You can purchase parts, accessories or locate your nearest servicenter by
visiting our Web Site.
Factory Servicenters Locations
CALIFORNIA
6550 Katella Avenue
Cypress, CA 90630
800 Dubuque Avenue
S. San Francisco, 
CA 94080
20201 Sherman Way
Suite 102
Canoga Park, CA 91306
3878 Ruffin Road 
Suite A
San Diego, CA 92123
COLORADO
1640 South Abilene Street
Suite D
Aurora, CO 80012
FLORIDA
3700 North 29
thAvenue 
Suite 102 
Hollywood, FL 33020GEORGIA
8655 Roswell Road 
Suite 100 
Atlanta, GA 30350
ILLINOIS
9060 Golf Road
Niles, IL 60714
1703 North Randall Road 
Elgin, IL 60123
(Pick-up / Drop-off only)
MARYLAND
62 Mountain Road
Glen Burnie, MD 21061
MASSACHUSETTS
60 Glacier Drive 
Suite G
Westwood, MA 02090MICHIGAN
37048 Van Dyke Avenue
Sterling Heights, MI 48312
MINNESOTA
7850-12
thAvenue South
Airport Business Center
Bloomington, MN 55425
OHIO
2236 Waycross Road
Civic Center Plaza
Forest Park, OH 45240
PENNSYLVANIA
2221 Cabot Blvd. West 
Suite B
Langhorne, PA 19047TENNESSEE
3800 Ezell Road
Suite 806
Nashville, TN 37211
TEXAS
13615 Welch Road 
Suite #101 
Farmers Branch, 
TX 75244
WASHINGTON
20425-84
thAvenue South
Kent, WA 98032
HAWAII
99-859 Iwaiwa Street
Aiea, Hawaii 96701
Phone (808) 488-1996
Fax (808) 486-4369 
						

							84
FCC Information
List of FCC requirements and information!
If required by the telephone company, inform them
of the following.
lFCC Registration No.:
(found on the rear of the unit)
lRinger Equivalence No.: 
(found on the rear of the unit)
lThe particular telephone line to which the
equipment is connected.
This unit must not be connected to a coin operated
line. If you are on a party line, check with your
local telephone company.
Ringer Equivalence Number (REN):
This REN is useful in determining the quantity of
devices you may connect to your telephone line
and still have all of those devices ring when your
telephone number is called. In most but not all
areas, the sum of the REN’s of all devices
connected to one line should not exceed five (5.0).
To be certain of the number of devices you may
connect to your line, as determined by the REN,
you should contact your local telephone company
to determine the maximum REN for your calling
area.
In the event that terminal equipment causes harm
to the telephone network, the telephone company
should notify the customer, if possible, that service
may be stopped. However, where prior notice is
impractical, the company may temporarily cease
service providing that they:
a) Promptly notify the customer.
b) Give the customer an opportunity to correct the
problem with their equipment.
c) Inform the customer of the right to bring a
complaint to the Federal Communication
Commission pursuant to procedures set out in
FCC Rules and Regulations Subpart E of Part
68.
The Telephone Company may make changes in its
communications facilities, equipment operations, or
procedures where such action is reasonably
required in the operation of its business and is not
inconsistent with the rules and regulations in FCC
Part 68. If such changes can be reasonably
expected to render any customer terminal
equipment incompatible with telephone company
communications facilities, or require modification or 
alteration of such terminal equipment, or otherwise
materially affect its use or performance, the 
customer shall be given adequate notice in writing,
to allow the customer an opportunity to maintain
uninterrupted service. 
CAUTION:
Any changes or modifications not expressly
approved by the party responsible for compliance
could void the user’s authority to operate this
device.
When programming emergency numbers and/or
making test calls to emergency numbers:
1.  Remain on the line and briefly explain to the
dispatcher the reason for the call before
hanging up.
2.  Perform such activities in the off-peak hours;
such as early morning or late evenings.
This telephone provides magnetic coupling to
hearing aids.
NOTE:
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures: 
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment
and receiver.
— Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.
— Consult the dealer or an experienced radio/TV
technician for help. 
						

							85
Specifications
As an ENERGY STAR Partner, Panasonic has
determined that this product meets the ENERGY
STAR guidelines for energy efficiency.
ENERGY STAR is a U.S. registered mark.
R
R
Energy Star
Technical data about this product!
Applicable Lines:Public Switched Telephone Network
Document Size:Max. 216 mm (81⁄2) in width
Max. 600 mm (235⁄8) in length
Effective Scanning Width:208 mm (83⁄16)
Recording Paper Size:Letter: 216 mm x 279 mm (81⁄2x 11)
Legal: 216 mm x 356 mm (81⁄2x 14)
Effective Printing Width:208 mm (83⁄16)
Transmission Time*:Approx. 15 s/page (Original mode)**
Scanning Density:Horizontal: 8 pels/mm (203 pels/inch)
Vertical: 3.85 lines/mm (98 lines/inch) –“STANDARD” mode
7.7 lines/mm (196 lines/inch) –“FINE”/“HALF TONE” mode
15.4 lines/mm (392 lines/inch) –“SUPER FINE” mode
Halftone Level:64-level
Scanner Type:Contact Image Sensor (CIS)
Printer Type:Thermal Transfer on plain paper
Data Compression System:Modified Huffman (MH), Modified READ (MR)
Modem Speed:9,600 / 7,200 / 4,800 / 2,400 bps; Automatic Fallback
Operating Environment:5 °C – 35 °C (41 °F – 95 °F), 20 % – 80 % RH (Relative Humidity)
Dimensions (H x W x D):185 mm x 345 mm x 276 mm (7
9⁄32x 1319⁄32x 107⁄8)
Mass (Weight):Approx. 3.2 kg(8.5 lb.)
Power Consumption:Standby: Approx. 4 W
Transmission: Approx. 16 W
Reception: Approx. 42 W 
(When receiving a 20% black document)
Copy: Approx. 42 W (When copying a 20% black document)
Maximum:Approx. 135 W (When copying a 100% black document)
Power Supply:120 V AC, 60 Hz
Memory Capacity:Voice memory***: Approx. 18 minutes of recording time including
greeting messages
Fax memory: Approx. 28 pages of memory reception
Approx. 25 pages of memory transmission 
(Based on the ITU-T No. 1 Test Chart in standard 
resolution.)
*  Transmission speed depends upon the contents of the pages,
resolution, telephone line conditions and capability of the other
party’s machine.
**  The 15 second speed is based upon the ITU-T No. 1 Test
Chart and original mode. If the capability of the other party’s
machine is inferior to your unit, the transmission time may be
longer.
*** Recording time may be reduced by the calling party’s
background noise.
Note:
lAny details given in these instructions are subject to change without
notice.
lThe pictures and illustrations in these instructions may vary slightly from
the actual product.
ITU-T No. 1 Test Chart 
						

							Index
86
Index!
AAccessories  . . . . . . . . . . . . . . . . . .6, 7
Advanced features  . . . . . . . . . . .64–68
Alert 
(Memory reception)(Feature #44) .42, 66
(Message)(Feature #42)  . . . . . . . .65
(Recording time)(Feature #43)  . . .66
AUTO ANSWER button/mode  . . .40, 41
AUTO ANSWER setting (Feature #77) . .68
BBasic features  . . . . . . . . . . . . . . . . . .63
Broadcast programming list  . . . . . . . .81
Broadcast sending report  . . . . . . . . .39
Broadcast transmission  . . . . . . . .36–39
CCall counter  . . . . . . . . . . . . . . . . . . .54
Caller ID  . . . . . . . . . . . . . . . . . . . . . .24
Caller ID list (Feature #26)  . . .25, 65, 81
CALLER ID SEARCH button . 24, 26–28
Caller’s recording time (Feature #10) .63
Character table  . . . . . . . . . . . . . . . . .15
Cleaning  . . . . . . . . . . . . . . . . . . . . . .80
COLLATE button  . . . . . . . . . . . . . . . .48
Communication messages  . . . . . . . .69
Computer, using with  . . . . . . . . . . . . .46
Connecting tone (Feature #76)  . . . . .68
Connections  . . . . . . . . . . . . . . . . . . .12
Copy  . . . . . . . . . . . . . . . . . . . . . .48, 49
Copy enlargement/reduction  . . . .48, 49
COPY START button  . . . . . . . . . . . . .48
DDate and time (Feature #01)  . . . .13, 63
Delayed transmission (Feature #25) . .64
Dialing mode (Feature #13)  . . . . . . . .63
DIGITAL SP-PHONE button . . . . .18, 29
Directory feature  . . . . . . . . . . . . . . . .20
DIRECTORY PROGRAM button  . . . .20
Display
(Contrast)(Feature #39)  . . . . . . . .65
(Error messages)  . . . . . . . . . .70, 71
Distinctive Ring service 
(Feature #31)  . . . . . . . . . . . . . . . .65
Document feeder  . . . . . . . . . . . . . . .80
Document jam  . . . . . . . . . . . . . . . . . .77
Document size  . . . . . . . . . . . . . .31, 85
EEnlarge copy  . . . . . . . . . . . . . . . .48, 49
ERASE button  . . . . . . . . . . . . . . .53, 55
Error messages  . . . . . . . . . . . . . .69–71
Extension telephone  . . . . . . . . . .45, 46
FFacsimile telephone number 
(Feature #03)  . . . . . . . . . . . . .16, 63
Fax activation code (Feature #41)  . . .65
Fax auto redial  . . . . . . . . . . . . . . . . .31FAX ONLY mode  . . . . . . . . . . . . .40, 43
FAX ONLY ring count 
(Feature #06)  . . . . . . . . . . . . .43, 63
Fax pager (Feature #70)  . . . . . . .47, 67
FAX START button  . . . . . . . . . . . . . .30
Fax voice guidance (Feature #47)  . . .66
Fax voice guide  . . . . . . . . . . . . . . . . .35
Feature programming  . . . . . . . . .62–68
Feeder cleaning  . . . . . . . . . . . . . . . .80
Feeder jam  . . . . . . . . . . . . . . . . . . . .77
Feeder pressure  . . . . . . . . . . . . . . . .77
Film  . . . . . . . . . . . . . . . . . . . . .7, 78, 79
FLASH button  . . . . . . . . . . . . . . . . . .19
Friendly reception (Feature #46) . .42, 66
GGreeting message 
(Message transfer)(Feature #61) .61, 67
(TAD/FAX)  . . . . . . . . . . . . . . .51–53
(TEL/FAX) . . . . . . . . . .44, 45, 52, 53
HHandset receiver volume  . . . . . . . . . .17
HELP button  . . . . . . . . . . . . . . . . . . . .8
Hyphen button  . . . . . . . . . . . . . . .20, 21
IIdenta-Ring (Feature #31)  . . . . . . . . .65
Incoming message monitor (Feature #67) . .67
Ink film  . . . . . . . . . . . . . . . . . .7, 78, 79
Insert button  . . . . . . . . . . . . . . . .14, 15
IQ-FAX (Feature #75)  . . . . . .33, 34, 67
IQ-FAX button  . . . . . . . . . . . . . . . . . .34
JJam . . . . . . . . . . . . . . . . . . . . . . .76, 77
JOG DIAL
(Making a voice call) . . . . . . . . . . .23
(Selecting characters) . . . . . . . . . .21
(Sending faxes)  . . . . . . . . . . . . . .30
(Storing)  . . . . . . . . . . . . . . . . .20–22
Journal auto print (Feature #22)  . . . .64
Journal report  . . . . . . . . . . . . . . .32, 81
LLegal paper  . . . . . . . . . . . . . . . . .10, 11
List 
(Broadcast programming)  . . . . . . .81
(Broadcast sending)  . . . . . . . . . . .39
(Caller ID) (Feature #26)  . 25, 65, 81
(Journal)  . . . . . . . . . . . . . . . . .32, 81
(Printer test)  . . . . . . . . . . . . . . . . .81
(Sending)  . . . . . . . . . . . . . . . . . . .32
(Setup)  . . . . . . . . . . . . . . . . . . . . .81
(Telephone number)  . . . . . . . . . . .81
Logo (Feature #02)  . . . . . . . . . . .14, 63
MMemory reception alert 
(Feature #44)  . . . . . . . . . . . . .42, 66
Memory transmission  . . . . . . . . . . . .30 
						

							87
Index
Message alert (Feature #42)  . . . . . . .65
Message transfer (Feature #60) . . 60, 61, 67
MUTE button . . . . . . . . . . . . . . . . . . .18
OOverseas transmission mode 
(Feature #23)  . . . . . . . . . . . . . . . .64
PPager call (Feature #70)  . . . . . . .47, 67
Paper jam  . . . . . . . . . . . . . . . . . . . . .76
Paper tray  . . . . . . . . . . . . . . . . . . . . .10
PAUSE button  . . . . . . . . . . . . . . . . . .19
Power down report  . . . . . . . . . . . . . .75
Power failure  . . . . . . . . . . . . . . . . . . .75
Power supply  . . . . . . . . . . . . . . .12, 85
Printer test list  . . . . . . . . . . . . . . . . . .81
Printing paper size  . . . . . . . . . . . . . .85
Printing reports  . . . . . . . . . . . . . . . . .81
Problem solving  . . . . . . . . . . . . . .72–75
Programmable features  . . . . . . . .62–68
Pulse dialing (Feature #13)  . . . . . . . .63
QQUICK button  . . . . . . . . . . . . . . . . . .54
QUICK SCAN button  . . . . . . . . . .30, 48
RReceiving 
(Fax)  . . . . . . . . . . . . . . . . . . . . . .42
(Setting)  . . . . . . . . . . . . . . . . .40, 41
Receiving alert (Feature #44)  . . . . . .66
Receiving reduction (Feature #36)  . . .65
Recording 
(Greeting message)  . . . . . . . .52, 61
(Memo message)  . . . . . . . . . . . . .56
(Telephone conversation)  . . . . . . .56
Recording paper  . . . . . . . . . . . . .11, 85
Recording paper jam  . . . . . . . . . . . . .76
Recording time alert (Feature #43)  . .66
Recording time for TAD/FAX greeting 
message (Feature #54)  . . . . . . . .67
REDIAL button  . . . . . . . . . . . . . .18, 31
Remote operation card  . . . . . . . .57, 58
Remote operation ID (Feature #11)  . .63
Reduce copy  . . . . . . . . . . . . . . . .48, 49
Replacement film . . . . . . . . . . .7, 78, 79
Report 
(Broadcast programming)  . . . . . . .81
(Broadcast sending)  . . . . . . . . . . .39
(Caller ID)(Feature #26)  . .25, 65, 81
(Journal)  . . . . . . . . . . . . . . . . .32, 81
(Printer test)  . . . . . . . . . . . . . . . . .81
(Sending)  . . . . . . . . . . . . . . . . . . .32
(Setup)  . . . . . . . . . . . . . . . . . . . . .81
(Telephone number)  . . . . . . . . . . .81
Reset (Feature #80)  . . . . . . . . . . . . .68
RESOLUTION button  . . . . . . . . . . . .30Ring count
(FAX ONLY)(Feature #06)  . . . . . .63
(TAD/FAX)(Feature #06)  . . . . .50, 63
(TEL/FAX)(Feature #78)  . . . . . . . .68
Ring pattern detection (Feature #31) . .65
Ringer volume  . . . . . . . . . . . . . . . . . .17
SSending 
(Broadcast) . . . . . . . . . . . . . . .36–39
(From memory)  . . . . . . . . . . . . . .30
(IQ-FAX)  . . . . . . . . . . . . . . . . .33, 34
(JOG DIAL)  . . . . . . . . . . . . . . . . .30
(Manually)  . . . . . . . . . . . . . . . . . .30
Sending document 
(Does not feed or multi-feeds)  . . .77
Sending report (Feature #04) . . . .32, 63
Set default (Feature #80)  . . . . . . . . .68
Setup list  . . . . . . . . . . . . . . . . . . . . . .81
Silent fax recognition ring 
(Feature #30)  . . . . . . . . . . . . . . . .65
SLOW button  . . . . . . . . . . . . . . . . . .54
Speaker volume  . . . . . . . . . . . . . . . .17
Specifications  . . . . . . . . . . . . . . . . . .85
Storing 
(Caller information)  . . . . . . . . . . . .27
(JOG DIAL)  . . . . . . . . . . . . . .20–22
TTAD/FAX mode  . . . . . . . . . . . . . .40, 50
TAD/FAX ring count (Feature #06) . .50, 63
TEL mode  . . . . . . . . . . . . . . . . . .41, 42
TEL/FAX delayed ring count 
(Feature #78)  . . . . . . . . . . . . . . . .68
TEL/FAX mode  . . . . . . . . . . .41, 44, 45
Telephone number list  . . . . . . . . . . . .81
Thermal head cleaning  . . . . . . . . . . .80
Toll saver  . . . . . . . . . . . . . . . . . . . . .50
TONE button  . . . . . . . . . . . . . . . . . . .19
Tone dialing (Feature #13) . . . . . . . . .63
Transmission 
(Broadcast) . . . . . . . . . . . . . . .36–39
(From memory)  . . . . . . . . . . . . . .30
(IQ-FAX)  . . . . . . . . . . . . . . . . .33, 34
(JOG DIAL)  . . . . . . . . . . . . . . . . .30
(Manually)  . . . . . . . . . . . . . . . . . .30
Transmittable document  . . . . . . . . . .31
VVoice call 
(Answering)  . . . . . . . . . . . . . . . . .18
(JOG DIAL)  . . . . . . . . . . . . . . . . .23
(Making)  . . . . . . . . . . . . . . . . . . . .18
Voice contact  . . . . . . . . . . . . . . . . . .29
Voice mail  . . . . . . . . . . . . . . . . . . . . .41
Voice time/day stamp  . . . . . . . . . . . .54
VOLUME button  . . . . . . . . . . . . . . . .17 
						

							Printed in MalaysiaPFQX1423YAWM0300EN1030
Free peace of mind,
direct from Panasonic
NO EXTRA COST
n1-year limited warranty1parts & labor
nToll-free help line
nFree overnight replacement3
and repair program
Panasonic FAX ADVANTAGE PROGRAM
FAX ADVANTAGE PROGRAM
The Panasonic Fax Advantage Consumer Service Program.Panasonic knows that if your fax machine is not up and running, 
neither is your business. That’s why we created the Panasonic Fax
Advantage Program. Included at no extra cost with the purchase of a
Panasonic Fax Machine, the Fax Advantage Program can provide a free
replacement unit
3overnight if your original unit is in need of repair.Here’s how it works:1. If you have a problem with your fax while it is covered by the one-
year limited warranty1, call our toll-free help-line at 1-800-HELP-
FA X2. 
2. Talk to one of our technical experts to diagnose your problem over
the phone.
3. If repairs are necessary and you are entitled to service under the
terms and conditions of the limited warranty
4, we will send a refur-
bished replacement unit to you overnight or second business day
delivery, depending on the time of your call.
A second option available under our one-year limited warranty is to
mail-in or carry-in your fax to one of our Regional Service centers,
where the unit will be repaired and returned to you.
InstructionsIf you choose to receive a replacement unit under the Fax Advantage
Program, Panasonic will provide a replacement unit which will be
completely refurbished, quality-tested by Panasonic technicians and
individually hand-inspected before it is shipped to you. You will keep the
replacement unit and send the original unit to us in the replacement
unit’s box. UPS will pick up the unit at no charge to you, should it be
determined that you are entitled to warranty service. A proof-of-purchase
must be included with the returned product. Any unit that is replaced by
Panasonic and not shipped with proper proof-of-purchase by you will be
subject to a minimum $100.00 charge. The original unit must be 
properly packaged in the same manner as the replacement unit, utilizing
the packing materials provided. Damage due to improper or
inadequate packing will be charged to you as an out-of-warranty cost.
If our 1-800-HELP-FAX technicians determine that your unit may be an
“out-of-box failure”
5, we will attempt to provide you with a factory-new
replacement unit6. You must ship a copy of your receipt with your origi-
nal unit to verify that you purchased the unit within 10 days prior to
your 1-800-HELP-FAX call.
RequirementsYou must give our technicians a valid credit card number (Discover,
VISA, Master Card, or American Express/Optima). Product that is not
returned to Panasonic by 10 business days after shipment of the
replacement product will be charged to your credit card account at
Panasonic’s Suggested Retail Price (see dealer for details). If your
original unit is not eligible for warranty service, your card will be
charged for the non-warranty repair of the unit at Panasonic’s current
rate for parts and labor and for any shipping charges associated with
this program. If you do not wish to pay out-of-warranty repair costs, 
you will be responsible for returning the replacement unit to Panasonic
and for paying all shipping charges associated with this program
including the overnight delivery of the replacement product to you,
shipment of the problem unit to Panasonic, shipment of the
replacement unit back to Panasonic and the return of your original 
unit back to you. Credit status will be verified prior to sending the
replacement product.
1. See dealer for limited warranty details.
2. After the fax advantage program, contact our Continued Services Technical Support
Line at 1-900-555-PANA (1-900-555-7262), for fee based technical support.
3. Replacement unit is refurbished.
4. Replacement program excludes Puerto Rico and is subject to termination at any time
without advance notice.
5. “Out-of-box failure” is an inoperable unit that was purchased no more than 10 days
prior to your 1-800-HELP-FAX call, and would otherwise qualify for warranty service
under the terms and conditions of the limited warranty.
6. Panasonic reserves the right to send a refurbished unit.
Panasonic Consumer Electronics
Company, Division of Matsushita
Electric Corporation of America
One Panasonic Way, Secaucus,
New Jersey 07094
Panasonic Sales Company,
Division of Matsushita Electric of
Puerto Rico, Inc. (“PSC”)
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina,
Puerto Rico 00985
KX-FP85
KX-FP86
Proof of Purchase