Panasonic Kx Fl501c Operating Instruction Manual

61
Display!
If the unit detects a problem, one or more of the following messages will appear on the display.
Error Messages
Display messageCause & solution
(continued)
There is something wrong with the unit. Contact our service
personnel. CALL SERVICE
The document was not fed into the unit properly. Reinsert the
document. If misfeeding occurs frequently, clean the document
feeder rollers (p. 73) and try again. If the problem remains, adjust
the feeder pressure (p. 72). CHECK DOCUMENT
The drum unit was...

62
Error Messages
Display messageCause & solution
The document is jammed. Remove the jammed document (p. 72).
Attempted to transmit a document longer than 600 mm (235⁄8).
Press  to remove the document. Divide the document
into two or more sheets and try again.
STOP
REMOVE DOCUMENT
Recording paper is not installed or the unit has run out of paper.
Install paper (p. 15).
Recording paper is not fed into the unit properly. Reinstall paper
(p. 15). OUT OF PAPER
The other party’s fax machine is busy or...

63
When a function does not work, check here 
before requesting help!
General
Problem
I cannot make and receive 
calls.
I cannot make calls.
The unit does not work.
The unit does not ring.
The other party complains 
they only hear a fax tone and
cannot talk.
The button
does not function properly.
The receive mode does not
function properly.
During programming, I cannot
enter the code or ID number.
The unit beeps.
REDIAL/PAUSE
The power cord or telephone line cord is not connected.
Check the connections...

I cannot receive documents.
I cannot receive documents
automatically.
The display shows the
following message, but faxes
are not received.
A blank sheet is ejected.
A white line or a dirty pattern
appears on your recording
paper.CONNECTING.....
64
Operations
Fax – sending
Problem
The telephone line cord is connected to the EXT jack on
the unit. Connect to the LINE jack (p. 16).
The other party’s fax machine is busy or has run out of
recording paper. Try again.
The other party’s machine is not a...

65
Operations
Fax – receiving (cont.)
Problem
The other party sent a faint document. Ask them to send a
clearer copy of the document.
Some paper has instructions recommending which side to
print on. Try turning the paper over. 
You may have used paper with a cotton and/or fiber content
that is over 20%, such as letterhead or resume paper.
The remaining toner is low. Replace the toner cartridge 
(p. 68, 69).
We recommend you replace the drum unit every third time
you replace the toner cartridge (p....

66
Operations
Using an answering machine
Problem
Your greeting message on the answering machine is too
long. Shorten the message (up to 10 seconds).
The answering machine rings too many times. Set to 1 or 2
rings.
Check if the answering machine is turned on and
connected to the fax machine properly (p. 44).
Set the number of rings on the answering machine to 1 
or 2.
You did not program your remote access code in your fax
machine correctly. Program the same code that is
programmed on the answering...

67
Operations
If a power failure occurs!
The unit will not function.
Fax transmission and reception will be interrupted.
If delayed transmission of feature #25 (p. 55) is programmed and the start time has passed
during a power failure, transmission will be attempted soon after power is restored.
If fax documents are stored in memory, they will be lost. When power is restored, a power
down report will be printed out stating which contents in memory have been erased.
Sample of a power down report
NO....

68
Replacement
When the display shows the following message, replace the toner cartridge.
or

We recommend you replace the drum unit every third time you replace the toner cartridge.
To check the drum life and quality, please print the printer test list (p. 75).
Model No. KX-FA76A toner cartridge andModel No. KX-FA77A drum unit are available for
replacement (p. 8). 
Caution:
The drum unit contains a photosensitive drum. Exposing it to light may damage the drum.
Once you have opened the protection...

69
Replacement
6
If you replace the drum unit at the same
time, remove the new drum unit from the
protection bag. Remove the protection bar
from the drum unit.
With Panasonic face up on the toner
cartridge, match the red arrows on the
cartridge and the drum unit.
Used toner cartridge
12
Drum unit
Green drum surface
5
Pull up the right edge of the used toner
cartridge (    ). Remove the cartridge from
the drum unit ( ).
The toner may stick to the cartridge and
the drum unit. Be careful when handling.
See...

70
Replacement / Jams
Lower glass
Recording paper jam!
1
Push the front cover open button then open
the front cover.
2
When the recording paper has jammed
near the drum and toner unit:
Remove the jammed paper by pulling it
toward you.
Jammed paper
The display will show the following message.
PAPER JAMMED
Caution:
The fuser unit gets hot. 
Do not touch it.
Front cover
Fuser unit
Front cover
open button
When the recording paper has jammed in the unit
11
Install the drum and toner unit by holding
the tabs....