Panasonic Cf 51cccdbbm Owners Manual

							21
Operation
zUse the security function for all important data. (⇒ Reference Manual “Security 
Measures”)
Hard Disk Lock
When the Hard Disk Lock is set to [Enable], it is impossible to read/write data from/to 
the hard disk when the hard disk is installed in a different computer, since a password is 
also set for the hard disk. When the hard disk is returned to the original computer, you 
can read/write data as before.  In this case, however, make the settings in the Setup 
Utility exactly the same as they were before the hard disk was removed.  (Note that this 
Hard Disk Lock does not guarantee the complete protection of data.) (⇒ Reference 
Manual “Security Measures”)
zDo not power down your computer or press the floppy disk drive eject button 
while the MP indicator   is on.
Doing so may damage the data on the floppy disk and render the floppy disk use-
less.
zUse care when handling floppy disks.
To protect the data on your floppy disks or to prevent a floppy disk from becoming 
stuck in your computer, avoid the following:
 Sliding the shutter on the floppy disk manually. 
 Exposing the floppy disk to a magnetic field.
 Storing the floppy disk in locations prone to high temperatures, low pitched noise, 
dampness, or dust.
 Applying more than one label on the floppy disk.
zConfirm the contents of a floppy disk before formatting it.
Confirm that no important data is on the floppy disk, because all data on the floppy 
disk will be erased.
zUse the write-protect tab (A).
This is a must for preserving important data.
This prevents your data from being erased or overwritten.
zWhen disposing of or transferring ownership of this device, erase all data on the 
hard disk in order to prevent the theft of hard disk data. Even if you delete data or 
initialize the hard disk through normal Windows commands, data can still be read 
using special software. In order to erase all data, either have the data erased by a 
specialist (at a charge) or use the hard disk data erase utility (included) ( Îpage 
34).  (Note that this hard disk data erase utility does not guarantee that data will be 
completely erased.)
Also, note that if you transfer ownership of this device without deleting commercial 
software that you have installed to the hard disk, you may be in violation of the 
licensing agreement for that software.
Saving Data on Floppy Disks
When Disposing of or Transferring Ownership of This Device 
						

							Useful Information
22
Operation
„To prevent theft of data or unauthorized access to the 
hard disk via a wireless LAN
zIf you plan to use wireless LAN functions, we recommend that you do so only after 
making the appropriate security settings, such as for data encryption.
Wireless LAN 
						

							23
Troubleshooting
List of Error Codes
When turning on the computer, if one of the following error codes or messages is displayed, follow the instructions 
shown below.
If the problem persists, or if the error code or message displayed is not shown here, contact Panasonic Technical Sup-
port.( Îpage 38)
„How to run the Setup Utility
1Restart the computer.
2Press F2 while [Panasonic] boot screen is displayed soon 
after the computer begins the startup procedure.
Error Code/MessageSolution
0211 Keyboard errorzIf an external keyboard or mouse is connected, disconnect these 
devices.
0251 System CMOS checksum bad - 
Default configuration usedAn error has occurred in the memory that stores the Setup Utility settings.  
This error occurs when the memory content is changed through some inad-
vertent operation by a program or other function. 
zRun the Setup Utility and load the default values, then change the set-
tings to the appropriate values as needed. 
zIf the problem persists, the internal clock battery may need to be 
replaced. Contact Panasonic Technical Support.
0271 Check date and time settings  The date and time setting are incorrect.
zRun the Setup Utility and set the date and time correctly.
zIf the problem persists, the internal clock battery may need to be 
replaced. Contact Panasonic Technical Support.
0280 Previous boot incomplete - Default 
configuration usedStartup has failed repeatedly, so the Setup Utility settings have been 
returned to their default values, and the computer has been booted.
zRun the Setup Utility and load the default values, then change the set-
tings to the appropriate values as needed. 
Press  to SetupzWrite down the error details and press 
F2 to run the Setup Utility. Con-
firm the settings, and change the settings to the appropriate values as 
needed.
Operating System not found The OS is not properly installed on the floppy disk or the hard disk that you 
are trying to boot from.
zIf the computer cannot be booted from the floppy disk, check the floppy 
disk drive to ensure that the disk is in fact bootable, and change it to 
another if not.
zIf the computer cannot be booted from the hard disk, confirm whether 
the hard disk is properly recognized in [Information] menu of the Setup 
Utility.
If the hard disk is recognized, perform the reinstallation procedure. If not, 
contact Panasonic Technical Support.
zIf a device is connected to the USB port, disconnect the device, or run 
the Setup Utility and set [Legacy USB Support] to [Disable] in [Security] 
menu of the Setup Utility.
RAM Module Failed
zIf the RAM module has not been inserted properly, or if a RAM module 
other than one matching the specifications has been inserted, a beep 
will sound and the message “RAM Module Failed” will be displayed 
when turning the power on. In this case, turn the power off, confirm that 
the RAM module meets the specifications, and reinsert it. 
						

							24
Troubleshooting
Dealing with Problems (Summary)
When a problem occurs, refer to this page.  The “Reference Manual” also contains detailed information.  If a problem 
appears to be related to a software application, read the software related manual.  If you still cannot troubleshoot the 
problem, contact Panasonic Technical Support ( Îpage 38).  You can use the PC Information Viewer to check the 
computer’s usage status. (⇒Reference Manual “Dealing with Problems (Advanced)”)
„Starting Up
The power indicator or bat-
tery indicator is not litzCheck the cable connection for the AC adaptor. 
zCheck to see if a fully charged battery is properly installed.
zRemove the battery pack and disconnect the AC adaptor, then connect them again. 
The computer does not 
operate when a USB device 
is connectedzThe computer may not operate when certain USB devices are connected. 
Disconnect the USB device, or set [Legacy USB Support] to [Disable] in [Security] 
menu of the Setup Utility.
[Enter Password] is dis-
playedzInput your Supervisor Password or User Password.  If you have forgotten it, contact 
Panasonic Technical Support (Îpage 38).
POST Startup Error(s) is 
displayedÎpage 23
Windows startup, or an 
operation is extremely slowzPress F9 in the Setup Utility ( Îpage 23).  This will restore the Setup Utility’s set-
tings to their default values (except the password settings).  Then, the Setup Utility 
must be run once again for you to input the appropriate operating environment set-
tings.  (The processing speed depends on the application software used, so this 
operation may not cause the processing speed to increase.)
zIf you install resident software after purchasing this computer, disable the resident 
software.
The date and time are incor-
rectzYou can set the date and time using the following menu.
[start] - [Control Panel] - [Date, Time, Language, and Regional Options] - [Date and 
Time]
zWhen the computer is connected to a LAN, confirm the date and time of the server.
zIf you continue to experience problems, the internal battery maintaining the clock 
may need to be replaced.  Contact Panasonic Technical Support ( Îpage 38).
zThis computer will not correctly recognize the date and time starting from the year 
2100 A.D.
When resuming from the 
standby or hibernation 
mode, [Enter Password] 
does not appear even if a 
password has been set in 
the Setup UtilityzEven when a password has been set in the Setup Utility, [Enter Password] does not 
appear when the computer resumes from the standby or hibernation mode.
If you want to use the security function when using the standby or hibernation mode, 
use the Windows password as follows:
ASelect the account to change in [start] - [Control Panel] - [User 
Accounts] and set the password.
BAdd the check mark for [Prompt for password when computer resumes 
from standby] in [Control Panel] - [Performance and Maintenance] - [Power 
Options] - [Advanced].
When “Remove disks or 
other media. Press any key 
to restart” (or a similar mes-
sage) is displayedzThis means a floppy disk that does not contain system startup information has been 
left in the floppy disk drive. Remove the floppy disk, and press any key.
zIf the message still appears even after trying the above measure, this may be an 
indication that some type of hard disk failure has occurred. Contact Panasonic 
Technical Support.
When the administrator 
password is forgottenzIf you have created a password reset disk (Îpage 12), a message is displayed 
when you fail to correctly enter the password. Follow the message’s instructions and 
set the password again by using the password reset disk.
If you have not created a password reset disk, after reinstalling, setup Windows and 
then set the password again. 
						

							25
Troubleshooting
When the previous item is 
not the causezPress F9 in the Setup Utility.  This will restore the Setup Utility’s settings to their 
default values (except the password settings).
zTry removing all peripheral devices.
zCheck a disk error using the following procedure.
ADisplay [Local Disk (C:) Properties].
Select [Local Disk(C:)] with the right button in [start] - [My Computer], 
and select [Properties].
BSelect [Tools] - [Check Now].
CSelect [Start] after selecting required items in [Check disk options].
zAt startup, hold down 
F8 when [Panasonic] boot screen disappears*1, and release 
your finger when the Windows Advanced Option Menu is displayed.  Start the com-
puter in Safe Mode, and confirm the details of the error.
*1When [Password on boot] is set to [Enable], [Enter Password] appears after the [Panasonic] 
boot screen disappears. Hold down 
F8 soon after inputting the password and pressing 
Enter.
„Display
No display after powering onzWhen there is no display to an external display,
 Check your cable connection to the external display.
 Confirm your display is powered on.
 Check the settings for your external display.
zThe display destination may be set to the external display.
Try changing the display by pressing 
Fn + F3.
If you want to switch the display destination repeatedly by pressing 
Fn + F3, make 
sure that the display destination has switched completely each time before pressing 
Fn + F3 again.
zWhen displaying only through an external display, if the computer is shut down by 
using the standby or hibernation function, there will be no display on the LCD unless 
the external display is connected when operations are resumed.  In this case, con-
nect the external display or press 
Fn + F3.
zPress 
Fn+F2 and adjust the brightness. 
The power has not been 
turned off, but after a certain 
period of time, there is no 
displayzHas the computer been set to the power-saving mode?
To resume operation of your computer from the condition the power of the display is 
off (for energy conservation purposes), press any key unrelated to the direct trigger-
ing of a selection, like 
Ctrl.
zTo save power, your computer may have automatically entered the standby mode 
(power indicator blinks green) or hibernation mode (power indicator turns off). In 
such cases, press the power switch.
When the battery pack is 
used, the screen is darker 
than when the AC adaptor is 
connectedzPress Fn + F2 and adjust the brightness.  Note, however, that when the brightness 
is increased, the battery running time will become shorter.
Brightness can be set to separate levels for when the AC adaptor is connected and 
when it is disconnected.
The cursor cannot be con-
trolled properlyzIf you are using an external mouse, ensure that the external mouse has been con-
nected correctly.
zRestart the computer by using the keyboard (Press  , 
U, and select [Restart] with 
R).
zIf the computer does not respond to keyboard commands, read “No response” 
(Îpage 27).
An afterimage appears 
(e.g., green, red, and blue 
dots remain on the display) 
or there are dots not dis-
playing the correct colorszIf an image is displayed for a prolonged period of time, an afterimage may appear.  
This is not a malfunction.  The afterimage will disappear when a different screen is 
displayed.
zHigh-precision and advanced technologies are necessary in the production of color 
liquid crystal displays (color LCDs).  Therefore, if 0.002% or less of the picture ele-
ments either fail to light or remain constantly lit (that is, more than 99.998% of ele-
ments are functioning properly), no defect is considered to exist.
„Starting Up 
						

							Dealing with Problems (Summary)
26
Troubleshooting
During simultaneous 
display, one of the screens 
becomes disorderedzTry changing the display by pressing Fn+F3.
zWhen using the Extended Desktop, use the same display colors for the external dis-
play as those used by the LCD.
zIf you continue to experience problems, try changing the display destination in the 
following menu.
[start] - [Control Panel] - [Other Control Panel Options] - [Intel(R) Extreme Graphics 
2 M] - [Devices]
zWhen the [Command Prompt] is set to Full Screen by pressing 
Alt + Enter, the 
picture is displayed on one of the screens only. When the window display is restored 
by pressing 
Alt + Enter, the picture is displayed on both screens.
The external display no 
longer displays properlyzWhen an external display not compatible with the power saving mode is used with 
the computer, the display may not function correctly when the computer enters the 
power saving mode.  In such cases, turn off the power to the external display.
When you want to display 
the fonts or icons at a larger 
sizezChange the size of the icons, etc. using “Icon Enlarger” (⇒Reference Manual “Icon 
Enlarger”).
zYou can also change the settings as follows (for more details, refer to the Windows 
Help).
ASelect [start] - [Control Panel] - [Appearance and Themes] - [Display] - 
[Appearance].
BSelect the font size in [Font size], and select [Effects] and then add the 
check mark for [Use large icons] to increase the icon size.
CSelect [OK], then select [OK].
When a video such as an 
MPEG file and a DVD video 
is being played with 
WinDVD or Windows
® 
Media Player, the display 
destination cannot be 
switched using 
Fn+F3
zThe display destination cannot be switched while a video such as an MPEG file and 
a DVD video is playing.
Stop playing the video before switching the display destination.
„Shutting down
Windows cannot be shut 
down or restartedzIf a USB device is connected, try removing it.
„Battery Indicator
The red indicator lightszThe battery level is very low (the charge is approx. 9% or less). 
Connect the AC adaptor. You can use the computer when the indicator light is 
orange. If you do not have an AC adaptor, save your data and power off your 
computer. After replacing the battery pack with a fully charged one, turn your 
computer on.
The red indicator blinkszQuickly save your data and power off your computer. Remove the battery pack and 
disconnect the AC adaptor, then connect them again.
If the problem persists, contact Panasonic Technical Support (
Îpage 38).  The 
battery pack or charging circuit may be defective. 
The green indicator blinks
zIn high temperature mode, the battery pack is discharging to a level of 80%*1 in nor-
mal temperature mode.(⇒Reference Manual “Battery Power”) Do not remove the 
battery pack while the battery indicator is blinking green.
*1A level of 80% in normal temperature mode is displayed as [100%] in high temperature mode.
The orange indicator blinkszBattery cannot be recharged temporarily because the internal temperature of the 
battery pack is outside of the acceptable temperature range for recharging. Once 
the allowable range  requirement is satisfied, charging begins automatically.  Your 
computer can be used normally in this state.
„Display 
						

							27
Troubleshooting
„Reference Manual
The Reference Manual is 
not displayedzIs Adobe Reader installed?
If you have uninstalled Adobe Reader, install using the following procedures.
ASelect [start] - [Run], input [c:\util\reader\AdbeRdr60_enu_full_.exe], 
then select [OK].
Install Adobe Reader by following the instructions on the screen.
BUpdate Adobe
 Reader to its latest version.
If your computer is connected to the Internet, start up Adobe
 Reader and 
select [Help] - [Update].
If your computer is not connected to the Internet, select [start] - [Run], 
input [c:\util\reader\Adbe-Reader_6.0.2_Update.exe], then select [OK].
„Fast User Switching function
Some applications do not 
work properlyzWhen switching to a different user with the Fast User Switching function, the follow-
ing problems may occur.
 Some applications may not work properly. 
 Key combination with 
Fn may not work.
 It may not be possible to set the settings of the display.
 The wireless LAN cannot be used.
 A serial mouse may not work.
 The Bs CLiP icon will no longer be shown on the taskbar and B’s CLiP cannot be 
used.
In this case, log off all users without using Fast User Switching function, and try the 
operation once more. If the problem persists, restart the computer.
„Others
No response zPress Ctrl+Shift+Esc to open Task Manager and close the software application 
which is not responding.
zAfter shutting down by pressing the power switch for more than four seconds, press 
the power switch to power on and open the application again.
If the program no longer works normally, delete the program using the following 
procedure.  Then reinstall the program.
[start] - [Control Panel] - [Add or Remove Programs]
When trying to play back 
video files using Windows
® 
Media Player, the message 
[Codec required] appears, 
and the file cannot be 
played backzSome video files use a Codec that is not installed as a standard.   In these cases, if 
you play back the video file after connecting to the Internet, the Codec may be 
downloaded automatically, allowing you to play back the file. 
						

							Dealing with Problems (Summary)
28
Troubleshooting
Cannot start a network-used 
program, or cannot share 
files or printerszIf you cannot start up a program or share files, this may be because the “Firewall 
(Windows Firewall)” in the “Windows Security Center” is set to be enabled.
If this function is set to be enabled, damage from viruses and other attacks is 
reduced, but some programs and functions cannot be operated.
To use the program or to share files or printers:
You can use programs or other functions without the effects of the Windows Fire-
wall by registering them as an exception in the Windows Firewall settings (it is not 
necessary to disable the Windows Firewall).
Note, however, that if a program is registered as an exception, there is a risk of 
damage from viruses or other attacks.  Before registering a program as an 
exception, confirm the program’s safety with the manufacturer or other reliable 
source.
ASelect [start] - [Control Panel] - [Security Center] - [Windows Firewall].
BSelect [Exceptions].
CTo register a network game or other programs as an exception:
Select [Add Program], select the program, and select [OK].
To set access through a specified port as an exception:
Select [Add Port], set the port, and select [OK].
To set a file or printer as an exception:
Add the check mark for [File and Printer Sharing].
DConfirm that there is a check mark for the item to be set as an exception, 
and select [OK].
Is it necessary to enable the 
Windows Firewall?zThe Windows Firewall is a security function designed to protect your computer from 
unauthorized access via the Internet and other external networks.
The firewall regulates the data exchanged between the computer and the external 
network, so that only approved data can pass through. We recommend that you 
use your computer with the Firewall enabled to minimize damage from viruses and 
other malicious attacks.
zWhen installing additional commercially available firewall software, we recommend 
that you disable the Windows Firewall settings, as the new software may interfere 
with the Windows Firewall functions.
For details, refer to the manual accompanying the firewall software to be installed.
When “Automatic Updates” 
is enabled, will all updates 
be downloaded (or 
installed)?zOnly Windows Update programs with a high level of priority will be automatically 
downloaded (or installed).  
Update programs with a comparatively low level of importance will not be down-
loaded (or installed) automatically. Check regularly whether new update programs 
have become available.
Security Center warning 
function does not operatezThe Security Center warning function will not operate if you are using a network 
domain, for example at a company.
„Others 
						

							29
Troubleshooting
Problem with Web page 
display (no display; display 
is completely white; 
advertisements, logon, and 
other pop-ups are not 
displayed)zIn Windows XP, security functions have been strengthened with regard to Web con-
tents.
One of these is the “Pop-up Blocker,” which may prevent some Web pages from 
being displayed.
If you have any problems with Web page displays (e.g., if a page cannot be dis-
played correctly on Internet Explorer), check the contents of the message window 
displayed below the address bar (called the “Information Bar”). The Information Bar 
shows the information that has been suppressed by Internet Explorer.
 If the message “Pop-up blocked” is displayed:
Select the message, and select “Temporarily Allow Pop-ups.”
The blocked Popup will be displayed temporarily.
 If the message “This site might require the following ActiveX control...” is dis-
played:
ASelect the message, and select “Install ActiveX Control.”
BCheck Name and “Publisher” on the [Security Warning] screen, and 
execute the installation.
 If you cannot find the Information Bar:
If you need to display the page, select the Web page link while pressing 
Ctrl. 
The pop-up blocker function will be temporarily disabled.
Images in HTML e-mail 
messages are not displayed 
in Outlook ExpresszIn Windows XP, there is a function that blocks image displays in HTML e-mail mes-
sages.
To display images in HTML e-mail messages, it is necessary to access the 
sender’s server, and this may cause problems in the computer.
Preventing these images from appearing can decrease the risk of attack from 
viruses etc.
If you need to display images, select the segment where the message “Some pic-
tures have been blocked…” is displayed.  The images can be displayed temporarily.
Cannot read attachment file 
in Outlook Express (cannot 
save file)zIf a message received in Outlook Express has contained an attachment file with an 
extension such as “.exe or “.scr” (potentially unsafe files), Windows XP blocks 
those files.
If you need to read the files, select [Tools] - [Options] - [Security] and remove the 
check mark from [Do not allow attachments to be saved or opened that could 
potentially be a virus]. 
„Others 
						

							Dealing with Problems (Summary)
30
Troubleshooting
The message “Your 
computer might be at risk” is 
displayedzThis message is displayed by the “Security Center” function in Windows XP.
The “Security Center” is a function that monitors the level of safety in Windows 
security settings in order to operate the computer safely, for example, with regard to 
antivirus measures.
It checks the following three items regularly, and displays messages until the set-
tings are made at an appropriate level of safety.
 Firewall: Is the Windows Firewall enabled?
 Automatic Updates: Is the automatic Windows Update function enabled?
 Virus Protection: Has antivirus software been installed, has the latest version of 
the antivirus software been installed, and is the real-time search function enabled 
(ON)?
zThe message “Your computer might be at risk” is displayed by the “Security Center” 
function, and does not indicate an error or malfunction.  The “Security Center” func-
tion checks the above three items to ensure that your computer can be used safely, 
and notifies the user if the settings are not at an appropriate level of safety.
You can continue to use the computer even if these messages continue to be dis-
played, but we recommend that you follow the procedures below to minimize dam-
age from viruses.
ARead the message.
BSelect   (red icon) on the taskbar.
The [Windows Security Center] screen will be displayed.
CSelect [Recommendations] in [Firewall] or [Virus Protection], or select 
[Turn on Automatic Updates] in [Automatic Updates].
If measures are not required, [Recommendations] or [Turn on Automatic 
Updates] will not be displayed.
DExecute the appropriate measures, following the instructions in the 
[Recommendation] screen.
 is displayedzThis message is displayed because the “Automatic Updates” setting in the “Secu-
rity Center” is disabled or is not set. (Settings have not been made at the time of 
purchase.)
“Automatic Updates” is a function that regularly checks whether high-priority 
update programs (security updates, etc.) have been provided to Windows Update, 
and automatically installs these programs to maintain Windows in its latest condi-
tion.
You can continue using the computer even if these messages continue to be 
displayed, but we recommend that “Automatic Updates” is set as [Automatic] to 
maintain its latest condition.
ARead the message.
BSelect   (yellow icon) on the taskbar.
The [Automatic Updates] screen will be displayed.
CSelect [More options], and set the Automatic Updates to [Automatic].
Some applications do not 
work properlyzSome software applications installed after the time of purchase are not compatible 
with Windows XP Service Pack 2. Refer to software maker’s homepage or other 
sources.
zIf a network-used program is not compatible, also refer to “Cannot start a network-
used program.” (Îpage 28)
„Others