NEC Ds2000 Software Instructions Manual
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Equal Access Compatibility DS1000/2000 Software ManualChapter 1: Features153 Equal Access Compatibility Description DS2000 Fixed Slot See Toll Restriction on page 385. DS2000 U Slot DS1000
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Extended Ringing 154Chapter 1: FeaturesDS1000/2000 Software Manual Extended Ringing Description Extended Ringing forces an unanswered call to ring a telephone an extended number of times before rerouting. This helps users that cannot get to their phones quickly to pick up calls (such as a warehouse worker). Extended Ringing is available with the following features: Direct Inward Line DILs ring for an extended period before routing to the overflow destination. Transfer Transferred trunks ring for an...
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Extended Ringing DS1000/2000 Software ManualChapter 1: Features155 Programming List Program 0101 - Extended Ring (page 441) In an extension’s Class of Service, enter Y to enable Extended Ringing. Program 0403 - Number of Extended Rings (page 467) Set the duration of the Extended Ringing. Program 1801 - Extension Class of Service Assignment (page 533) Assign Class of Service to extensions. Other Related Features Key Ring (page 232) With Extended Ringing, a call rings longer at its destination before...
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Extension Hunting 156Chapter 1: FeaturesDS1000/2000 Software Manual Extension Hunting Description Extension Hunting routes calls to a predefined group of hunt group member extensions. A call rings in sequence through the hunt group until answered at a member extension. Extension Hunting is helpful, for example, for a group of co-workers that share responsibility for answering calls. Each call cycles through the group until an available member picks it up. There are three types of Extension Hunting:...
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Extension Hunting DS1000/2000 Software ManualChapter 1: Features157 Terminal Hunting A Terminal Hunting group consists of a group of extensions programmed into a Terminal Hunting list. A call unanswered at a member extension rings the next extension in the programmed list. The call will cycle through the group once, until it reaches the last extension in the list. Unlike Circular Hunting, the call will not cycle back to the top of the hunt list. Depending on the hunt type (see below), Terminal...
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Extension Hunting 158Chapter 1: FeaturesDS1000/2000 Software Manual Default Setting Hunting not set up. Programming Guide Step-by-step guide for setting up Circular Hunting Step 1: Assign the hunt type to each extension in the Circular Hunting group. • In Program 1807 - Hunt Type (page 554), enter the hunt type for each extension in the hunt group: 1 = Ring No Answer Trunk 2 = Busy/Ring No Answer Trunk 3 = Busy/Ring No Answer All Calls 4 = Busy Trunk Step 2: Set up the hunt destination routing. • In...
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Extension Hunting DS1000/2000 Software ManualChapter 1: Features159 Step-by-step guide for setting up Terminal Hunting (Page 1 of 2) Step 1: Assign the hunt type to each extension (except for the last) in the Terminal Hunting group. • In Program 1807 - Hunt Type (page 554), enter the hunt type for each extension in the hunt group: 1 = Ring No Answer Trunk 2 = Busy/Ring No Answer Trunk 3 = Busy/Ring No Answer All Calls 4 = Busy Trunk Step 2: Make sure the last extension in the Terminal Hunting group...
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Extension Hunting 160Chapter 1: FeaturesDS1000/2000 Software Manual Step 6: Does a DIL to a hunt group member ring for the correct interval (i.e., neither too long nor too short) before routing to the next extension in the group? • In Program 0401 - DIL No Answer (page 456), leave the entry at its current setting. • In Program 0401 - DIL No Answer (page 456), change the DIL No Answer interval to meet the site requirements. Step 7: Do you want to set up an extension to overflow to Voice Mail when...
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Extension Hunting DS1000/2000 Software ManualChapter 1: Features161 Step-by-step guide for setting up UCD Hunting (Page 1 of 2) Step 1: Set up the UCD Hunting group master number. • In Program 0510 - Hunt Group Master Number (page 485), assign the UCD Hunting group mas- ter number. • UCD Hunting group master numbers can be 100- 299, 332-400, or 417-899. They cannot be in the extension (300-395 in DS2000 or 300-325 in DS1000) or trunk (401-448 in DS2000 or 401- 406 in DS1000) number range. By...
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Extension Hunting 162Chapter 1: FeaturesDS1000/2000 Software Manual Step 6: Do calls ring each idle hunt group member for the correct interval (i.e., neither too long nor too short) before routing to the next extension in the group? • In Program 0403 - Call Forward Ring No Answer (page 466), leave the entry at its current setting. • In Program 0403 - Call Forward Ring No Answer (page 466), change the Call Forward Ring No Answer interval to meet the site requirements. Step 7: Does a DIL to the UCD...