Motorola I60c User Guide
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73 Call Forwarding Your calls will now be forwarded to the number that you selected. Turning Off Call Forwarding You will now receive all calls on your phone. When you are unavailable, your calls will be forwarded according to your Detailed Call Forwarding settings. By default, the Detailed option is set to forward your calls to Voice Mail. 7To activate a call forwarding number: If you have never used Call Forwarding before, the Forward screen appears. To enter a call forwarding number, type the number on your phone’s keypad or press C under SEARCH to select from numbers stored in your phone. Press C under OK. Or, If you have used Call Forwarding before, the call forwarding number you last used is displayed. Press C under CHANGE to access the Forward screen. To forward your calls to this number, press C under OK. To forward your calls to a different number, press and hold C under DELETE to erase the displayed number. Type the new number on your phone’s keypad or press C under SEARCH to select from numbers stored in your phone. Press C under OK. 1Press q then press R to scroll to Call Forward. 2Press C under SELECT. The Call Forward screen displays with the Forward field highlighted. 3Press R to scroll to the To field and press C under CHANGE. 4Press S to scroll to Off and press C under SELECT.
74 nextel.com Setting Call Forwarding to Voice Mail In most cases, turning off Call Forwarding restores your ability to receive Voice Mail messages when you are unavailable (see “Turning Off Call Forwarding” on page 73). If you have completed those steps but are still not able to receive Voice Mail messages, you can reset Call Forwarding to Voice Mail. For you to receive Voice Mail messages, Call Forwarding must be set to Detailed with your Voice Mail access number: NOTE: You can use the Detailed setting to forward calls to other numbers if desired. However, it is recommended that you leave Detailed set to the Voice Mail access number and use the All Calls setting if you wish to forward your calls to another number. 1Press q then press R to scroll to Call Forward. 2Press C under SELECT. The Call Forward screen displays with the Forward field set to Detailed. 3Press R to scroll to the If Busy field and press C under CHANGE. 4The call forwarding number you last used is displayed. Press C under CHANGE. If this is your Voice Mail access number (the first six digits of your 10-digit phone number followed by 6245), go to step 7. 5Press and hold C under DELETE to erase the displayed number. 6Enter your Voice Mail access number. Your Voice Mail access number is the first six digits of your 10-digit phone number, followed by 6245. (For example 7035556245.) 7Press C under OK. 8Repeat step 3 through step 7 for the If No Answer field and the If Unreachable field. 9When finished, press C under EXIT.
75 Caller ID Additional Phone Features In addition to the standard features that are included for all Nextel Digital Cellular subscribers, there are also several features available for an additional monthly or per-use fee. See the following sections for more information on these services. Contact Nextel Customer Care for additional information. NOTE: Some services are not available outside the continental United States. Caller ID If you subscribe to Caller ID, your phone automatically displays the phone number or name (if the 10-digit phone number is stored in your Phonebook) of the person calling (unless blocked by the caller), enabling you to decide whether to take the call or forward it to Voice Mail. NOTE: When caller ID information is not available, “Incoming Call” will be displayed. Displaying the Caller’s Name A caller’s name is displayed if you have entered the person’s number into your Phonebook (see “Adding Phonebook Entries” on page 44). Otherwise, the caller’s phone number will be displayed. Maintaining Your Privacy with Per-Call and Per-Line Blocking Nextel provides two methods to prevent those you call from seeing your number on their own Caller ID displays. NOTE: Your Nextel phone number cannot be blocked from calls made to 911, 800, 855, 866, 877, 888, or other toll-free phone numbers. Per-Call Blocking You can block delivery of your phone number to other Caller ID units for a single phone call. To set: Press * 6 7 before dialing the call.
76 nextel.com Per-Line Blocking You can permanently block delivery of your phone number on every call you make. You must order this feature by contacting Nextel Customer Care. To disable on a per-call basis: Alternate Line Service As an Alternate Line customer, you will be given a separate phone number for each line. With alternate lines you can separate business and personal calls, or designate one as a priority line. Nextel Mobile Messaging and Nextel Wireless Web services use the Line 1 phone number. You only need to subscribe to Caller ID or Voice Mail once — these services will be available on both lines. Forwarding Line 2 to Line 1 will send Line 2 incoming calls directly to Voice Mail without ringing. The following settings are independent for each phone line. When you enable one of these settings, it applies only to the active line: Call Forwarding Ring/Vibe In Call Setup Call Timers Auto AnswerPress * 8 2 before the call.
77 Call Restrictions Selecting the Alternate Line From the idle screen: Receiving Calls on Your Alternate Line You can receive calls on either line, regardless of the active line setting. The screen displays Line 1 or Line 2 to indicate which line the call is being received on (if Caller ID information is not available). Call Restrictions You can prevent your phone from making or receiving specific types of calls. Nextel currently offers three types of Call Restrictions: no long distance calls allowed no incoming calls no outgoing calls (except 911) Contact Customer Care for more information. Nextel 411 Nextel 411 provides detailed information services. Simply press 4 1 1 s from your Nextel phone anywhere within the continental United States and Hawaii. Nextel 411 services include: 1Press q, then press R to scroll to Settings. Press C under SELECT. 2Press R to scroll to Phone Setup. Press C under SELECT. 3With the current line highlighted, press C under CHANGE. 4Press R to scroll to the desired line and press C under SELECT. Line2 B
78 nextel.com White Page Listings You can request a telephone number for any person, business, or government agency in the continental United States and Hawaii. Operators can also provide address information if available. Yellow Page Listings You can request a telephone number for a business or you can ask the operator to perform a search by category if the specific business name is unknown. For example, you can request information for the nearest copy center to your hotel while on business travel. Nationwide Call Completion Nextel 411 operators can connect you to any listing in the continental United States and Hawaii. If requested, the operator will stay on the line while connecting to the number. Driving Directions Nextel 411 operators are able to provide directions to reach a specific destination. Operators will work with you to determine your starting point and provide clear directions to the destination. Restaurant Reservations Nextel 411 operators can assist in finding a restaurant and then coordinate reservations. A Nextel 411 operator will confirm your reservation information through a return phone call. For your convenience, the reservation will be in your name. NOTE: Reservation service may not be available for all restaurants. Movie Listings and Showtimes Nextel 411 operators have access to movie listings at most theaters in the continental United States and Hawaii. You only need to ask for a specific movie or movie theater to get current movies, locations or showtimes. Additional information such as running time, synopsis, and ratings are also available. Showtimes and listings are available 24-48 hours in advance.
79 Nextel 411 Local Event Information You can request information on local events such as sporting events, concerts, state and county fairs, and other current events. Nextel 411 operators can provide dates, times, and locations for these events.
81 Nextel Voice Mail Nextel Voice Mail is a flexible, easy-to-use system that takes messages when you’re not available — so you never miss an important call. This section includes: This section covers the most commonly used Voice Mail features. Once you log into Voice Mail, there are a number of innovative features you can access. They are also covered in this section. After you access Voice Mail, an automated system tells you each menu option and which button to press to make a menu selection. See “Nextel Voice Mail Tree” on page 95. Setting Up Your Voice Mail Box You must set up your Voice Mail box before you can listen to messages. The following steps will tell you how to setup your mailbox. Before getting started, see “Recording Your Active Greeting” on page 86 for information you may want to include in your greeting.Setting Up Your Voice Mail Box Page 81 Logging Into Voice MailPage 82 Using Voice Mail Page 83 Advanced Voice Mail FeaturesPage 87 Nextel Voice Mail Tree Page 95
82 nextel.com Logging Into Voice Mail To log into Voice Mail, you must first access the Message Center on your phone. If MESG is one of your display options: If MESG is not one of your display options: 1Using your i60c phone, dial your 10-digit Nextel Personal Telephone Number (PTN). For example: 7035557777. If you are calling from a phone other than your i60c phone, dial your 10-digit Nextel Personal Telephone Number (PTN). When you hear the greeting, press * to access your Voice Mail box. 2The system will prompt you to Enter your password. Enter the last seven digits of your Nextel Personal Telephone Number. For example: 5557777. This is your temporary password. 3Follow the system instructions to: Create a new four- to seven-digit password (see “Changing Your Password” on page 85). Record your name (see “Recording Your Name” on page 86). Record a greeting (see “Recording Your Active Greeting” on page 86). 4When the system says Enjoy using Nextel Voice Mail, your mailbox is set up. From the idle screen, press C under MESG. 1From the idle screen, press q. 2Press R to scroll to Messages. 3Press C under SELECT.